We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Quality Inn Near Finger Lakes and Seneca Falls

Save
Traveller (18)
Room & Suite (33)
Pool & Beach (3)
Overview
  • Excellent23%
  • Very good37%
  • Average24%
  • Poor11%
  • Terrible5%
Travellers talk about
“the holiday inn”(42 reviews)
“seneca falls”(31 reviews)
“outlet mall”(13 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null}
Reviews (393)
There are newer reviews for Quality Inn Near Finger Lakes and Seneca Falls
See the most recent reviews
Filter reviews
386 results
Traveller rating
90
136
93
44
23
Traveller type
Time of year
LanguageEnglish
More languages
90
136
93
44
23
Show reviews that mention
All reviewsthe holiday innseneca fallsoutlet mallroom was cleanoutdoor poolfinger lakesmicrowave and fridgean older hotelhot tubstayed here for one nightnew yorknice stayexercise roomwalmarttenniswineriesrates
FilterEnglish
Updating list...
11 - 15 of 386 reviews
Reviewed 6 October 2017

A week ago I gave kudos to the Holiday Inn Express in Mystic, CT for demonstrating their "Best Available Rate" guarantee. They checked me in on 9/28 at the going rate of $99 rather than the $225 when I booked the room in June. Now...More

Thank Paul B
Response from holidayWaterloo, Front Office Manager at Quality Inn Near Finger Lakes and Seneca FallsResponded 13 October 2017

Thank you for taking the time to write us a review. We greatly appreciate your feedback on your recent stay with us. I am deeply sorry there was a miscommunication with your reservation our hotel's cancellation policy. However, I am glad that we were able...More

Reviewed 3 October 2017

This property is in a nice location - just down the street from the city dump. The hotel itself is older and it is showing its age. Just nothing special to report other than a crappy hotel with bad bed, dirty carpeting and lackluster service...More

Thank WorldlyTravelersIN
Response from holidayWaterloo, Front Office Manager at Quality Inn Near Finger Lakes and Seneca FallsResponded 4 October 2017

Thank you for taking the time to write us a review. We greatly appreciate your feedback on your recent stay with us. First and foremost, I would like to apologize for the negative experience in our Heritage Cafe for breakfast you had experienced. I would...More

Reviewed 25 September 2017 via mobile

I will start with the only redeeming quality which is that the employees were nice and friendly. As soon as I walked in the building my throat and eyes started burning from either the cleaning products they use or some kind of mold. Just overall...More

Thank Tinyfoodlover
Response from holidayWaterloo, Front Office Manager at Quality Inn Near Finger Lakes and Seneca FallsResponded 27 September 2017

Thank you for taking time to write us a review. We greatly appreciate your feedback on your recent stay with us. We're glad to know our staff here at the Holiday Inn was able to give you the customer service you deserved. However, I so...More

Reviewed 4 September 2017 via mobile

Sorry Holiday Inn, but this place is BAD. ATTENTION Holiday Inn management, you have a Major problem in the Finger Lakes! You hotel is run down, dirty, and a dump. My wife and I could not bring ourselves to stay in the shockingly gross room....More

1  Thank Martin M
Response from holidayWaterloo, Front Office Manager at Quality Inn Near Finger Lakes and Seneca FallsResponded 11 September 2017

Thank you for taking the time to write us a review. We greatly appreciate your feedback on your recent stay with us whether it is negative or positive. However, I am deeply sorry your recent stay with us was not up to your expectations. I...More

Reviewed 28 August 2017 via mobile

Oops! Arrived and was given a preoccupied room so much for preserving guest security. New room had a dingy brown beige color scheme with unpleasant smell, spots on the carpeting, stains on the bedding and dead bugs on the mattress cover. Immediately opened the window...More

1  Thank Peter C
Response from holidayWaterloo, Front Office Manager at Quality Inn Near Finger Lakes and Seneca FallsResponded 2 September 2017

Thank you for taking the time to write us a review. We greatly appreciate your feedback on recent your stay. Please accept our apology for the check in experienced you had encountered while receiving an already occupied room. Also, I am very sorry for the...More

View more reviews
About
Amenities
Top amenities
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Room Service
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Banquet Room
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room Service
Laundry Service
Room amenities
Microwave
Refrigerator in room
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Outdoor pool
Hot Tub
Details
Price range
US$65 - US$140 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$65 - US$140 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (18)
Room & Suite (33)
Pool & Beach (3)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Stef R
2 March 2017|
AnswerShow all 2 answers
Response from Kathleen M | Reviewed this property |
No shuttle service when I was there.
0
Votes
Nancy W
18 February 2015|
AnswerShow all 3 answers
Response from Linda K | Property representative |
We do have a restaurant and our food is excellent! And yes, we will be serving an Easter Brunch. If you would like more information regarding the brunch, please contact Lisa Taylor (Restaurant & Bar Manager). She can be... More
0
Votes
Room Tips
"remove some furniture from the room ADA rooms should be easy to move around in."
Read review
"We check where the doors are and try and get a room near to one of them for easy carry-in."
Read review
"Pick Another Motel!"
Read review
"Go someplace else."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing