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The Westin Turtle Bay Resort & Spa, Mauritius

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The Westin Turtle Bay Resort & Spa, Mauritius
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857 Reviews from our TripAdvisor Community

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Showing 594: English reviews
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Reviewed yesterday NEWvia mobile

If you have the money, it's worth the penny. The facilities available are conducive for family and couple vacation. Great scenery and lots of fun activities to do. You must take a boat, they have glass at the bottom so one is able to view the sea during the boat ride. The weather is a little unpredictable. The rains come...

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Helpful?
1Thank Joan A
Amsterdam, The Netherlands
Reviewed 2 days ago NEW

Where does one start with praising with this fabulous hotel. The location is wonderful, set in a beautiful quiet bay with a beautiful beach. The hotel is set in beautiful grounds which are impeccably kept. All the restaurants are amazing with wonderful waiting staff and incredible food. A special shout out to the sushi in Mystique which is the best...

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1Thank Emma W
India
Reviewed 4 days ago NEWvia mobile

The rooms are spacious and very tastefully done up. It has amazing views, especially the sunsets. Enjoy them from the bar with a nice drink. Their passion fruit rum is a must try! Multiple restaurants to choose from. Good options for vegetarians and those who insist on Indian food when travelling. They have 2 pools. They also have a boat...

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Thank Jazzy_in_India
New Delhi, India
Reviewed 4 days ago NEWvia mobile

My visit to westin was fabulous... the servise was very good... food was very delicious.... view from my room was very good.... the thing which i didnt like was .. they dont provide any newspaper or magezine to read...

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Thank navpreetbhatia0001
London, United Kingdom
Reviewed 6 days ago NEW

First I want to say that this is my second time in Mauritius, first time I was in another 5 star resort, so yes Westin has very nice beach, the food is really nice and they offer water sports for free, but I had the same in the other resort. Everything was fine until I found out that my glasses...

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Helpful?
Thank LimVVV
Shivanee B, Manager at The Westin Turtle Bay Resort & Spa, Mauritius, responded to this review

Dear LimVVV Thank you for your review on TripAdvisor. We are happy to read that you enjoyed your stay with us and it was unfortunate regarding the loss of your glasses. As we communicated previously to you and your partner through emails we did a full internal investigation by our Security Manager and there was no indication that the glasses...

Centurion, South Africa
Reviewed 1 week ago via mobile

Most awesome place to be in Mauritius. Beautiful views, right on the beach. Food awesome, drinks lovely, everything was amazing. The facilities are great. Definitely a recommended place and I will certainly be back..

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1Thank Tracy N
London, United Kingdom
Reviewed 1 week ago via mobile

I took my girlfriend to this resort for 10 days. The resort is excellent, lovely rooms, lovely beach and excellent restaurants. However a couple of things spoilt it for me. Firstly the inconsistency in staff training but a major issue was when my girlfriend found her glasses were stolen from our room. Similar to me she uses her glasses fir...

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4Thank Steve M
Shivanee B, Manager at The Westin Turtle Bay Resort & Spa, Mauritius, responded to this review

Dear Steve M, Thank you for your email and I am very pleased to read that your enjoyed the beach, rooms and our excellent restaurants. Its very unfortunate regarding the loss of your glasses and as you are aware and communicated to you, after a full investigation by our Security Manager, there was no indication that the glasses where stolen...

Farnham, U.K.
Reviewed 1 week ago via mobile

We were made very welcome. As it was late and dark we were taken to our room and then collected later and taken to the restaurant, had a meal and then taken back to our room, which was lovely. The staff are excellent, kind helpful and ready to go the extra mile. Grounds were beautiful and very well kept. The...

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Thank janet p
Dublin, Ireland
Reviewed 1 week ago via mobile

We are at the airport and heartbroken at leaving following a wonderful holiday. We are tanned, healed and utterly rested. Just what we needed. The Westin was a great choice. We would really recommend it. The lay out is so spacious and uncrowded and we loved all the planting in the resort - palm trees everywhere. The staff are this...

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2Thank strandwalk
Port Louis
Reviewed 1 week ago

The hotel is beautiful with a big swimming pool, perfect for children. The rooms are spacious. The staff are friendly and helpful. A special thank you to the manager ravi jantoo who went the extra mile for us to have a late check in.

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Helpful?
Thank connie c

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Embraced by the gently swaying sugar cane fields and the warm turquoise water of the Indian Ocean, The Westin Mauritius Turtle Bay Resort & Spa invites you to experience the magic of Mauritian hospitality in a truly luxurious setting. The resort boasts 190 guest rooms and suites, all of them offering stunning views over the ocean, a kids club, luxury Mandara spa and a fine selection of restaurants and bars. ... more   less 

Additional Information about The Westin Turtle Bay Resort & Spa, Mauritius

Address: Turtle Bay, Balaclava, Mauritius (Formerly The Grand Mauritian Resort & Spa)
Region: Mauritius > Pamplemousses District > Balaclava
Price Range: $332 - $657 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Turtle Bay Resort & Spa, Mauritius 5*
Number of rooms: 190
Reservation Options:
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Also Known As:
The Grand Mauritian Hotel Balaclava
The Grand Mauritian Resort And Spa
The Westin Turtle Bay Resort & Spa, Mauritius Balaclava
Hotel Style:
#3 Romantic Hotel in Balaclava
#3 Family Hotel in Balaclava
#3 Spa Hotel in Balaclava
#3 On the Beach Hotel in Balaclava
#3 Luxury Hotel in Balaclava
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Turtle Bay Resort & Spa, Mauritius staff and other travellers.
97 questions
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Manchester, United Kingdom
over a year ago
Worksop, England, United Kingdom
Mauritius
4 months ago

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Questions? Get answers from The Westin Turtle Bay Resort & Spa, Mauritius staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Next time I will choos an upstairs room with a better view of the ocean.”
 of 5 bubbles , 13 Mar 2017 | Read review
“Ask for a room near the main building and on the beach.”
 of 5 bubbles travakrk, 9 Mar 2017 | Read review
“Get the SPG card to get an upgrade”
 of 5 bubbles nathaliecZ8867ER, 7 Mar 2017 | Read review
“All the rooms are lovely.”
 of 5 bubbles emilyroseg, 6 Mar 2017 | Read review
“Ocean view apartments are the best option I think”
 of 5 bubbles B5104KKmarkb, 3 Mar 2017 | Read review
5 of 5