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Baystone Boutique Hotel & Spa

Travellers' Choice award winner
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$250*
US$243*
Great Deal
US$250*
US$250*
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Baystone Boutique Hotel & Spa
Baystone Boutique Hotel & Spa
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469 Reviews from our TripAdvisor Community

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There are newer reviews for Baystone Boutique Hotel & Spa
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Showing 149: English reviews
Johannesburg, South Africa
Reviewed 11 January 2017 via mobile

I took my daughter to the spa we then decided to have brunch at their restaurant, I received the most deplorable service from the waitress, they were so rude, they took time and one flat out refused to help me. Never will I EVER come here AGAIN!!!!!!!!!

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Helpful?
1Thank fezile07
Baystone B, Owner at Baystone Boutique Hotel & Spa, responded to this review

Dear Guest, We are sorry for the the poor perception that you seemed to have had in our restaurant. We remind you of the facts that ''you have asked our waitress for a fish carpaccio at 9 am, unfortunately the setting up of these dishes are done only noon for lunch and dinner at 7 pm''. We are very surprised...

Reviewed 1 January 2017 via mobile

Although I was only there two nights and had several other plans in Mauritius. Baystone facilitated my needs and have shown me, what I presume to be the top end in terms of amenities (room, beach and location). My room overlooked grand baie with a beautiful morning sunrise. With only a short boat ride or taxi to grand baie baystone...

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Helpful?
Thank Martin W
Baystone B, Owner at Baystone Boutique Hotel & Spa, responded to this review

Dear Guest, We thank you for taking the time to give us your opinion about your stay at Baystone boutique hotel & Spa. It was a great pleasure to welcome you and we are delighted to read that you had the best experience. Thank you for the rate given and the recommendation. We hope to welcome in the near future....

amsterdam
Reviewed 1 January 2017 via mobile

Diner was great! Very nice family experience , far away from mass tourism ! Stephane is really nice and helpfull, thank you ! It is family or not but has a special friendly touch that makes you feel part of the experience ..

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Helpful?
Thank cathamsterdam
Baystone B, Owner at Baystone Boutique Hotel & Spa, responded to this review

Dear Guest, Thank you very much for your kind feedback. We are delighted to read that you've appreciate the atmosphere in the hotel. It was such a pleasure to have you as guest with us for this new year's eve. We hope to welcome you again. Regards, Jean Pierre Director / Owner

Agadez, Niger
Reviewed 19 December 2016

Amazing small hotel, nice ocean view from our room. Really liked to open the automatic curtains every morning and see the ocean and the sun light coming into our room. Clean rooms and other facilities, excellent and friendly customer service. They took my gluten free diet very well into consideration --> very personified customer service. They arranged us a taxi...

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Helpful?
Thank EskoRoom5
Baystone B, Owner at Baystone Boutique Hotel & Spa, responded to this review

Dear Guest, Thank you very much for your kind feedback after your stay in Baystone Boutique Hotel & Spa. We truly appreciate your review, it is so pleasing to read that all the hotel services and amenities were up to your expectations. Thank you for taking time out to share your experience and we hope to welcome you again. Regards,...

Mauritius
Reviewed 4 December 2016

It's hard to not follow all previous comments on Trip Advisor. We went for our honeymoon and we can't wait to go back again. My wife and I were surprise to meet such an awesome staff, everyone when we arrived was smiling, and everyone was so welcoming. Our room was so beautiful, everything clean, with an awesome minimalist decoration. As...

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Helpful?
Thank thedaviddias
Baystone B, Owner at Baystone Boutique Hotel & Spa, responded to this review

Dear guest, Thank you very much for your kind feedback after your stay in Baystone Boutique Hotel & Spa. We are happy to read that your stay was an amazing one, especially during such a special occasion. Thank you again for taking time to write this review, we look forward to welcoming you back with great pleasure to the hotel...

Surrey, Canada
Reviewed 28 November 2016

We have just returned from 2 weeks at the Baystone Boutique hotel. We couldn't fault it. The rooms are modern, comfortable and very stylish. We had a great view across the bay and it was wonderful to wake up and see it each morning. What can I say about the staff? They were all so professional, helpful and friendly. Just...

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Thank Lynne28_11
Reviewed 5 October 2016 via mobile

All the reviews say it... believe it! The staff are the 5 star touch here, you won't find better! The wifi reaches around the island 😍 we don't write reviews usually, but felt this was worth feeding back to you- thanks again baystone!

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Helpful?
Thank Katie P
Baystone B, Owner at Baystone Boutique Hotel & Spa, responded to this review

Dear guests, It was so nice to have you as our guests at Baystone Boutique Hotel & Spa. Thank you so much for taking the time to review your stay. We appreciated your positive comments regarding our attentive levels of guest service and our facilities. Thank you again for your positive review and we look forward to welcome you again...

near London
Reviewed 28 September 2016

We have just had two wonderful weeks in Mauritius celebrating our 25th Wedding Anniversary - we read the reviews and crossed our fingers - However, this is one of if not the best hotel we have stayed at and yes the food produced by Franco and his team is great. The service is second to none. This results in part...

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Helpful?
Thank coldfeetnearLondon
Baystone B, Owner at Baystone Boutique Hotel & Spa, responded to this review

Dear guests, We thank you for taking the time to give us your opinion about your stay at Baystone Boutique hotel & Spa. It was a great pleasure to welcome you and we are delighted to read that you had a wonderful experience for such special occasion. We are very glad that you were satisfied with the overall services and...

Mauritius
Reviewed 22 September 2016

Have been to Baystone few times and its always lovely. The view is breathtaking and the spa is a die for. Staff very professional and polite and they serve a damn good burger. Strongly suggest the Spunch deal..

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Helpful?
Thank sandrine P
Baystone B, Owner at Baystone Boutique Hotel & Spa, responded to this review

Dear Guest, Thank you for taking time out to share your experience at our hotel. We greatly appreciate that you have rated our facilities, service and quality highly. We thank you for your recommendation and certainly look forward to welcome you once again in the near future. Best Regards, Jean Pierre

London, United Kingdom
Reviewed 30 August 2016 via mobile

I had a really nice stay at Baystone, from when I checked in to check out - the staff was friendly, helpful and accommodating. They couldn't have done more to make my stay enjoyable. The chef was great as he was able to amend the menu to my dietary needs. Special mention also for Lytichia in the restaurant, Stephanie and...

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Helpful?
1Thank TravellerTam82
Baystone B, Owner at Baystone Boutique Hotel & Spa, responded to this review

Dear Guest, Thank you so much for having chosen to stay at Baystone Boutique Hotel & Spa. We are delighted to read that you've enjoyed your stay overall. Thank you for recommending our hotel to other travelers. We surely look forward to welcome you again in the near future. Best regards, Jean Pierre

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Beachfront
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Shuttle Bus Service
  • Room Service
  • Breakfast included
  • Concierge
Official Description (provided by the hotel)
Discover a luxury hotel with high quality service, ideally located in the north-west of Mauritius, in the heart of the coastal village of Pointe Aux Canonniers and close to Grand Bay.Admiring the picturesque bay of Grand Bay with its turquoise waters, you will enjoy the amazing panoramic ocean view.Baystone, Luxury Boutique Hotel & Spa, with its modern design and tailor made furniture designed by the New Yorker Albert Angel, comprises of spacious, comfortable and bright suites with terrace.In addition to its customized service and 'haute couture' cuisine, the 'Thal'ion Spa with its unique floatation room is ideal for a moment of deep relaxation. A haven of peace, calm and quiet, it offers a path to serenity. Free and unlimited access to all the water sport activities is offered to the hotel guests. A stay at Baystone Boutique Hotel & Spa is simply luxurious. ... more   less 

Additional Information about Baystone Boutique Hotel & Spa

Address: X Club Road, Grand Baie, Mauritius
Region: Mauritius > Riviere du Rempart District > Grand Baie
Price Range: $351 - $869 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Baystone Boutique Hotel & Spa 5*
Number of rooms: 21
Reservation Options:
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Also Known As:
Baystone Boutique Hotel & Spa Mauritius/Grand Baie
Hotel Style:
#1 Family Hotel in Grand Baie
#1 Spa Hotel in Grand Baie
#1 Romantic Hotel in Grand Baie
#1 Luxury Hotel in Grand Baie
#1 On the Beach Hotel in Grand Baie
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Questions & Answers

Here's what travellers have asked, with answers from Baystone Boutique Hotel & Spa staff and other travellers.
13 questions
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Questions? Get answers from Baystone Boutique Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book a airport transfer through the hotel. We used an agent (Concorde) who hustled us all week in he hotel to sell us trips”
SeaseekerNewcastle, 28 Feb 2017 | Read review
“Choose the Seaview room as its the best view you can have!!!”
jasonnoordine, 26 Feb 2017 | Read review
“The best views are in the main building. If you are in the back building, ask for a high floor for partial bay views.”
littleg1010, 25 Feb 2017 | Read review
“Go for the sea view”
Sandie00, 21 Feb 2017 | Read review
“Suites offer best views”
85shaileshb, 23 Jan 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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