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Shangri-La’s Le Touessrok Resort & Spa, Mauritius

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Shangri-La’s Le Touessrok Resort & Spa, Mauritius
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511 Reviews from our TripAdvisor Community

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Showing 312: English reviews
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West Midlands, United Kingdom
Reviewed 5 days ago NEW

Simply sensational holiday. .Hotel is spectacular The private beaches are paradise you virtually get them to yourself Restaurants superb If you were in the UK you would need to book weeks in advance and the staff are genuinely Lovely Tried to find fault and couldn't Thanks you will be coming again

Review collected in partnership with shangri-la.com
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Helpful?
2Thank mikekelly2017
Shangri-LaMauritius, General Manager at Shangri-La’s Le Touessrok Resort & Spa, Mauritius, responded to this review

Dear MikeKelly, Your review has been an absolute pleasure to read. It is always so rewarding to know when every aspect of a guest's stay at Shangri-La's Le Touessrok Resort & Spa is so perfect. We look forward to welcoming you back to your Personal Paradise again soon. Best regards, Bernhard Haechler General Manager

Sao Paulo, SP
Reviewed 6 days ago NEW

The hotel is good in most of services. The rooms are clean, employees kind, the private beach at Mangenie island calm and beautiful and the dinner with several kind of cuisines (from indian to italian). It offers an easy way to getting Ile Aux Cerfs, with its beautiful beach, but you can get there with tours too. However, is too...

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2Thank matheuscSP
Shangri-LaMauritius, General Manager at Shangri-La’s Le Touessrok Resort & Spa, Mauritius, responded to this review

Dear Matheusc, Thank you for taking the time to share your review with us. Our East coast location offers a more untouched, wilder insight into Mauritius, while indulging in the luxury of Shangri-La's Le Touessrok Resort & Spa's surroundings. We always encourage our guests to venture further afield to fully immerse themselves into all that our beautiful island nation has...

Mahebourg
Reviewed 1 week ago NEW

We have spent 3 nights in this hotel and we not regret this choice. After our request the manager arrange a diner party for our family at the hotel and it was very amazing. The room was large and clean. the staff is very friendly and helpful. i was there before the hotel get renovation but i think now is...

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Helpful?
1Thank ibrahim-0101
Shangri-LaMauritius, General Manager at Shangri-La’s Le Touessrok Resort & Spa, Mauritius, responded to this review

Dear Ibrahim, Thank you for taking the time to share your complimentary feedback of your recent stay at Shangri-La's Le Touessrok Resort & Spa. We are so pleased to read that the team at the hotel made your honeymoon so memorable and we hope to welcome you back for many more holidays with us. Best regards, Bernhard Haechler General Manager

Mauritius
Reviewed 1 week ago via mobile

My husband and I had a wonderful day there. The food is excellent and there was such a great variety. The desserts were amazingly tasty. The service was good. I recommend anyone, who hasn't been there for a brunch, not to hesitate to go forward and have a wonderful day there.

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Helpful?
1Thank christiane w
Shangri-LaMauritius, General Manager at Shangri-La’s Le Touessrok Resort & Spa, Mauritius, responded to this review

Dear Christiane, We are so pleased to read that you decided to join us for our Bubbles & Beats Brunch and that your experience was so wonderful. It certainly is a fantastic culinary experience across our three acclaimed restaurants and we hope to welcome you back to indulge in our many food & beverage offerings at Shangri-La's Le Touessrok Resort...

Zurich
Reviewed 1 week ago via mobile

It took me awhile to write this because I wanted to think about what I wanted to share with anyone reading this. After visiting many of the 5 star resorts on the island of Mauritius, this resort tops my list next to the Four Seasons Anahita, and the LUX Le Morne. It's the genuine friendliness of the staff, the location,...

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Helpful?
4Thank fashionphotog
Shangri-LaMauritius, General Manager at Shangri-La’s Le Touessrok Resort & Spa, Mauritius, responded to this review

Dear Fashionphotog, Thank you for sharing your helpful feedback with us. Your comments have certainly not gone unnoticed and we fully appreciate the importance of ocean preservation on our beautiful island nation of Mauritius. We will be addressing your concerns internally to see how we can improve our efforts in this regard. We are delighted to read that Shangri-La's Le...

Dubai, United Arab Emirates
Reviewed 2 weeks ago via mobile

My wife slipped off the resort for a 4 night long weekend from Dubai. The Shangri-La is a very well put together little resort. Nice variety of restaurants both buffet and a la cart. Plus two bars that had good local music talents each night. The staff were are super friendly and the hotel has beautiful grounds and a it's...

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1Thank WayfarerDXB
Shangri-LaMauritius, General Manager at Shangri-La’s Le Touessrok Resort & Spa, Mauritius, responded to this review

Dear WayfarerDXB, Thank you for taking the time to share the details of your recent stay at Shangri-La's Le Touessrok Resort & Spa. It sounds like it was the perfect four night getaway for both you and your wife. The Frangipani Wing is certainly a wonderful choice, particularly with the added guest benefits. We are also extremely pleased to read...

Abu Dhabi
Reviewed 3 weeks ago

The sheer beauty of the hotel's setting signals that this will be most relaxing and enjoyable break. The amazing food, particularly the outstanding Japanese restaurant with the most talented and gracious Japanese Chef and the incredible breakfast buffet with it's organic and healthy offerings, raises the bar even higher. The outstanding personnel, particularly in Housekeeping, Sports Centre and in the...

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1Thank AbuDhabiDodo
Shangri-LaMauritius, General Manager at Shangri-La’s Le Touessrok Resort & Spa, Mauritius, responded to this review

Dear AbuDhabiDodo, Thank you for taking the time to share such a complimentary review with us. Knowing that every aspect of your stay was perfect is extremely rewarding to read, particularly when the team played such a heartwarming role in your experience. We look forward to welcoming you back to your Personal Paradise with us again soon. Best regards, Bernhard...

Reviewed 3 weeks ago

Just returned from 5 day visit to this hotel. Stayed in junior suite Frangipani Ocean View half board. Pricey, yes but worth it. You get own large pool for Frangipani guests, never busy on all days of stay. Free bottled water, towels etc. Free breakfast for Frangipani guests in Republik beach bar and restaurant, highlights,great grilled fish and steak and...

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Helpful?
7Thank Gothic337
Shangri-LaMauritius, General Manager at Shangri-La’s Le Touessrok Resort & Spa, Mauritius, responded to this review

Dear Gothic, Thank you for sharing the details of your recent stay at Shangri-La's Le Touessrok Resort & Spa and we are confident your insightful advice will be helpful to fellow travellers. We are delighted to read how much you enjoyed our Frangipani Wing and its exclusive benefits, as well as the wealth of dining and entertainment options on offer...

Winchester, United Kingdom
Reviewed 4 weeks ago via mobile

This was our 7th or 8th visit but the first time since taken over by shangri-la. The good thing was the majority of the staff we love are still there. The difference between old and new staff is noticeable, the old being by far superior, its down to them we keep returning. To name a few (please forgive me for...

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Helpful?
1Thank jackie186300
Shangri-LaMauritius, General Manager at Shangri-La’s Le Touessrok Resort & Spa, Mauritius, responded to this review

Dear Jackie, It is always wonderful to welcome loyal guests of the iconic "Le Touessrok". We are glad to read that it is the team at the hotel who have kept you coming back for so many years. We continually strive to offer a superior level of service and we are confident that our newest team members will be welcoming...

London, United Kingdom
Reviewed 4 weeks ago

The location is beautiful and the resort including the rooms (we stayed in a Frangipani suite) are to a high standard.It is not the tranquil resort we expected and which was described to us when we booked with many children in all areas including all the restaurants. So if it is a quiet time you want, this is not the...

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Helpful?
2Thank Francis102014
Shangri-LaMauritius, General Manager at Shangri-La’s Le Touessrok Resort & Spa, Mauritius, responded to this review

Dear Francis, Thank you for taking to the time to write a review of your experience at Shangri-La's Le Touessrok Resort & Spa. We are extremely disappointed to read that our service was below your expectations. While we are a family friendly resort, we cater to all guest types and preferences and offer a complete escape to tranquility on our...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Opened on the 1st November after an extensive six month renovation, Shangri-La's Le Touessrok Resort & Spa fuses Shangri-La's renowned hospitality with the resort's legendary history and Mauritian island chic. Located on the untouched Eastern coast of the island nation, Shangri-La's Le Touessrok Resort & Spa, Mauritius is a private hideaway offering luxury surroundings and stunning Indian Ocean scenery. Embodying sophistication and style, all the rooms and suites overlook the sparkling turquoise waters of the ocean. With its secluded private island, extensive beach, and trendy restaurants and bars, the resort is the Mauritian hot spot. Just off the luxury property's shores, Ile aux Cerfs is home to the 18-hole championship golf course designed by the famous pro-golfer Bernhard Langer. From water sports to on-land activities the resort offers a wide range of active experiences that can be custom designed to meet all interests. Relish in renowned traditions, bespoke gastronomic experiences, and holistic wellness. The resort's new, hip and contemporary design complements the indigenous dramatic landscape, delivering the perfect combination of style, sophistication and legend. Escape to an exclusive island retreat. ... more   less 

Additional Information about Shangri-La’s Le Touessrok Resort & Spa, Mauritius

Address: Coastal Road, Trou d'eau Douce, Mauritius (Formerly Le Touessrok)
Region: Mauritius > Flacq District > Trou d'eau Douce
Price Range: $378 - $859 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La’s Le Touessrok Resort & Spa, Mauritius 5*
Number of rooms: 200
Reservation Options:
TripAdvisor is proud to partner with Shangri-La Hotels and Resorts, Booking.com, Agoda and Jetsetter so you can book your Shangri-La’s Le Touessrok Resort & Spa, Mauritius reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Le Touessrok Hotel Trou d`Eau Douce
Touessrok
Le Touessrok Resort
Le Touessrok Mauritius
Le Tousserok
Hotel Style:
#1 Romantic Hotel in Trou d'eau Douce
#2 Family Hotel in Trou d'eau Douce
#3 Spa Hotel in Trou d'eau Douce
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-La’s Le Touessrok Resort & Spa, Mauritius staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“sea view room”
 of 5 bubbles ibrahim-0101, 21 Feb 2017 | Read review
“The stand alone villas are the best and the ground floor suites by the beach are great”
 of 5 bubbles AbuDhabiDodo, 5 Feb 2017 | Read review
“Junior Suite in Hibiscus wing - very large, very private”
 of 5 bubbles SJAHantsUK, 25 Jan 2017 | Read review
“Ocean view”
 of 5 bubbles MF102, 25 Jan 2017 | Read review
“Rooms on top floor of Frangipani have great views”
 of 5 bubbles Lyndene, 23 Jan 2017 | Read review
5 of 5