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BEST WESTERN Watertown Fort Drum

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687 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Watertown Fort Drum
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Showing 678: English reviews
Belleville, Ontario
Reviewed 17 February 2016

We checked in during a blizzard on a Friday night. The attendant was not behind the counter when we checked in (she was deliver pillows to other guests) but check-in was prompt when she returned. This was our second stay at this hotel and it met our expectations. The room was just fine and the price was certainly right. We...

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Helpful?
Thank Leforge
cpenrose300, General Manager at BEST WESTERN Watertown Fort Drum, responded to this review

Thank you for your recent stay at the BW, we value your business as well as your feedback. It was a awful blizzard that evening we were glad that you chose to stay warm and safe with us. Hopefully next time your stay will not be under those conditions and you will be able to enjoy the surrounding area. Thank...

Toronto, Canada
Reviewed 9 February 2016

Great hotel ! Free breakfast is amazing with plenty of choice. The kids loved the pool and sauna. The pool temperature was cooler then normal but the hotel offered to reduce our bill by half over and above compensated for! Close to the mall and restaurants.. Will definitely return....

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Helpful?
Thank jsf_blondie
cpenrose300, General Manager at BEST WESTERN Watertown Fort Drum, responded to this review

Thank you for recent stay at BW Watertown Fort Drum, we appreciate your business as well as your positive review. We are pleased that you enjoyed your stay and that you will be returning, Thank You

Verona, Canada
Reviewed 1 February 2016

Front desk staff is very friendly and helpful. They remember your name before you give it to them if this is your second visit. Very impressive. You are greeted every time you pass the front desk. The breakfast staff is wonderful and make you feel very welcome. There is a good selection and its not the same meat 2 days...

Review collected in partnership with Best Western
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Helpful?
Thank donlin2015
cpenrose300, General Manager at BEST WESTERN Watertown Fort Drum, responded to this review

Thank you for your recent stay at Best Western, the staff goes above and beyond to try and make this everyone`s home away from home. We appreciate the positive feedback, and we hope to see you again soon.

New York City, New York
Reviewed 1 February 2016 via mobile

I recently stated at this hotel for 4 nights on a business trip. From the momenti arrived I was more than pleased with my choice. The hotel is clean, the staff super-friendly and attentive and the accomodarions and room were perfect. On day 2 I met a from desk staff Member named Allison, who went above and beyond for me....

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Helpful?
2Thank Alex A
cpenrose300, General Manager at BEST WESTERN Watertown Fort Drum, responded to this review

Thank you for your recent stay at Best Western, your positive review is very appreciated. Allison is one of our most valuable employees and I am so glad to hear of your experience here at the Hotel. We strive for excellent customer satisfaction and when we meet those goals I love to share this with the staff. Thank You

ballston spa
Reviewed 31 January 2016

Great location to downtown and pet friendly. Rooms are clean and quiet. Nice breakfast too, the dining area is quite large and clean. The staff were very friendly and made our stay enjoyable. Nice having our pet with us too.

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Helpful?
Thank Lisa2365
cpenrose300, General Manager at BEST WESTERN Watertown Fort Drum, responded to this review

Thank you for your recent stay at Best Western, we appreciate your business and the positive feedback. We love to hear the positive and I will be sure to share this with all the employees. Thank You again.

Portage, IN
Reviewed 25 January 2016

This is one of the best equipped Best Westerns I've ever stayed in. Indoor halls, plus attached restaurant and meeting rooms. Restaurant was very good. Area was very nice (although I arrived and left in the dark). I would stay here again.

Review collected in partnership with Best Western
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Helpful?
1Thank joerazz1028
cpenrose300, General Manager at BEST WESTERN Watertown Fort Drum, responded to this review

Thank you for choosing Best Western for your recent stay in Watertown. We appreciate your positive feedback as well as your business. We are proud of our staff and are facilities. Hope to see you again soon.

Reviewed 25 January 2016

Nice hotel. Helpful and Friendly staff especially Shaķira. The have a bar and entertainment on weekends and although we did not attend this time but they usually have good musicians. Breakfast buffet was cold and dry and coffee was cold too.

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Helpful?
Thank michelcI2822RQ
cpenrose300, General Manager at BEST WESTERN Watertown Fort Drum, responded to this review

Thank you for taking the time out to write a positive review on the Best Western, we are proud of our facility and it shows in are customer service. Shakira is a true gen here and we appreciate her very much..

Gatineau, Canada
Reviewed 21 January 2016

The desk clerks are very polite welcoming .They do everything to make your stay enjoyable and confertabale. They also have an indoor pool for your enjoyment. When you stay you also have breakfast included and at night during the weekend they have a band to dance with in their Bar

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Helpful?
Thank Richard S
cpenrose300, General Manager at BEST WESTERN Watertown Fort Drum, responded to this review

Thank you for your recent stay at Best Western Watertown, we appreciate the positive feedback as well as your business. We do enjoy our customers and all of are staff are here to make ones stay more enjoyable.

Philadelphia, Pennsylvania
Reviewed 17 January 2016

I recommend Best Western their staff makes you feel welcome and home. Rooms are exceptionally clean and very comfortable. They accept dogs. Parking is excellent. WIFI is very good. Breakfast is also very good. Have stayed at this hotel and enjoyed every stay and so have my four legged

Review collected in partnership with Best Western
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Helpful?
1Thank Kirsten A
cpenrose300, General Manager at BEST WESTERN Watertown Fort Drum, responded to this review

Thank You so much for your kind words, we appreciate your business and your review. The staff here at BW is very good and we appreciate all are customers. We hope to see you again soon.

watertown, United States
Reviewed 16 January 2016

Best Western hotel in Watertown is the best hotel in town. I really enjoy staying in this hotel. it is in the heart of the city and walking distance to YMCA and many other eating places. There are many places to do Yoga and various shopping. This hotel is very close to the Mall in Watertown. Employees are very helpful...

Review collected in partnership with Best Western
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Helpful?
Thank Rugmani K
cpenrose300, General Manager at BEST WESTERN Watertown Fort Drum, responded to this review

Thank you for your recent stay at Best Western in Watertown, we appreciate all your nice comments. There are so many Hotels to stay at here and we strive for customer satisfaction to keep our guests coming back.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about BEST WESTERN Watertown Fort Drum

Address: 300 Washington St, Watertown, NY 13601-3734 (Formerly BEST WESTERN Carriage House Inn)
Region: United States > New York > Watertown
Price Range: $95 - $178 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Watertown Fort Drum 2.5*
Number of rooms: 160
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Hotels.com and Best Western so you can book your BEST WESTERN Watertown Fort Drum reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Carriage House Hotel Watertown
Best Western Carriage Hotel
Best Western Watertown
Watertown Best Western
Hotel Style:
#6 Business Hotel in Watertown
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Watertown Fort Drum staff and other travellers.
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Questions? Get answers from BEST WESTERN Watertown Fort Drum staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Eat here you will be happy”
 of 5 bubbles RandyZim, 18 Feb 2017 | Read review
“We stayed on the third floor which is the top floor and appears to be much quieter than the lower floors.”
 of 5 bubbles CDR102EN, 4 Jan 2017 | Read review
“always list your preferences, ask staff to ensure that you get what you asked for”
 of 5 bubbles agnesw217, 12 Dec 2016 | Read review
“room on the parking lot side are quiter”
 of 5 bubbles Beckys3624, 1 Nov 2016 | Read review
“Our room was not far from the front desk -- a bit noisy late afternoon, but really quietened down in the evening.”
 of 5 bubbles nerlovestravel, 10 Oct 2016 | Read review
5 of 5