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Holiday Inn Express Hotel & Suites Watertown-Thousand Islands

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Holiday Inn Express Hotel & Suites Watertown-Thousand Islands
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377 Reviews from our TripAdvisor Community

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Showing 370: English reviews
Montreal, Canada
Level Contributor
110 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 2 weeks ago via mobile

Close I 81 alot of parking spot.Clean very clean. The service they gave me was again over the top. Close to everything shopping mall and restaurant. The hot breakfast is good but not great and the service was excelent.

Helpful?
Thank Bert G
Ontario, Canada
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago

when we checked in the staff was very pleasant and accommodating explaining everything we needed to know (Canadian at par was very nice) they also serve a great morning breakfast and as an added bonus for those with children we arrived on the Friday and at 4 pm they were serving cookies and drinks, apparently on Monday to Thursdays at... More 

Helpful?
Thank jacklogan
Pittsford, New York
Level Contributor
25 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 weeks ago via mobile

When traveling to Watertown I usually stay at the Hilton Garden Inn or the Holiday Inn Express. Both hotels are located right next to one another the Hilton Garden Inn offers a full-service restaurant and a large workout facility; The Holiday Inn Express is a smaller hotel a bit older and offers a full continental complementary breakfast and free soup... More 

Helpful?
Thank Adirondack11
Lowville, New York
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago

Definitely will stay again! The staff, the room, pool, breakfast, was everything we could have asked for! We just wanted to get away where there was a pool for our Grandson to swim. We enjoyed very much!

Helpful?
Thank cgillespie2016
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 22 October 2016 via mobile

Hotel was clean and staff was very friendly. The room and bathroom were a good size, but the bed seemed a little small. The breakfast was good and well attended too for the amount of guest in the dining room. The only down side was the construction going on during my stay. It wasn't disruptive to my stay because I... More 

Helpful?
Thank NFBryan13
spruce grove
Level Contributor
152 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 19 October 2016

This hotel offers it's Canadian customers their rate at par if paid in cash. Fantastic deal for Canadian tourists dealing with the costly exchange rate. Hotel staff were very friendly and helpful....we were travelling with a motorbike and they let us park nr the entrance which provided some extra safety and coverage for rainy weather. The hotel is convieniently located... More 

Helpful?
Thank bieder
Montreal, Canada
Level Contributor
43 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 12 October 2016 via mobile

We stayed at this hotel from Saturday to Monday. The thing that impress me the most from the moment I entered this hotel until I left on Monday was the staff. I never experienced such a good service overall in any of the hotels I went before. Every staff members I dealt with during my stay was absolutely fantastic. Concerning... More 

Helpful?
1 Thank Mario D
newton nc usa
Level Contributor
97 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 1 October 2016

what a wonderful and kind staff. stayed two nights. very clean,very quiet even across from pool. very helpful staff getting checked in. very superior housekeeping personnel. maintenance staff were very kind. got extra coffee in our room. with no extra charge. room was perfect with my husband and my limited mobility issues. highly recommnd

Helpful?
1 Thank cynthia a
Level Contributor
108 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 1 October 2016

We stayed at this hotel for two nights as part of our trip to see the Thousand Islands and Seaway. We are so glad we did. We got a great welcome from Sam on the front desk who carried out a quick, efficient check in. We got recommendations and coupons for local eateries, fresh cookies and a summary of all... More 

Helpful?
1 Thank jgatsby
Brookhaven, New York
2 reviews
Reviewed 1 October 2016

I stay here every other year while in Watertown for business. It is right off I-81 and it is quiet as well as clean. The rooms are spacious and well appointed, the breakfast is convenient and the staff are very helpful.

Helpful?
Thank jenen91011

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites - Watertown, New York is where great experiences begin at the gateway to the 1000 Islands. We are in the heart of the Watertown, NY shopping district and located near exit 45 just off of I-81. The area's finest attractions, including Boldt Castle, Sackets Harbor and the St. Lawrence River, many local businesses & Fort Drum are just minutes away. Our plaza includes Ruby Tuesdays, Starbucks, Buffalo Wild Wings, Ponderosa, Chipotle, Five Guys, Moe's, Cold Stone Creamery, Planet Fitness, Dollar General and a liquor store. Stay Smart with free wireless & wired high speed internet access, free local phone calls, High Def TV & a guest business center. Begin your day with our complimentary Express Start Breakfast that includes hot items daily including pancakes and as always our signature cinnamon rolls. If you're on the run, pre-order a breakfast-to-go bag. Our Smart Roast 100% Arabica coffee is available 24 hours in our Great Room. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Watertown-Thousand Islands

Address: 1290 Arsenal Street, Suite 1, Watertown, NY 13601-2294
Region: United States > New York > Watertown
Price Range: $132 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Watertown-Thousand Islands 2.5*
Number of rooms: 115
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Watertown-Thousand Islands
Holiday Inn Express Hotel & Suites Watertown-1000 Islands
Holiday Inn Express Watertown
Holiday Inn Watertown
Watertown Holiday Inn
Hotel Style:
#4 Romantic Hotel in Watertown
#4 Business Hotel in Watertown
#4 Family Hotel in Watertown
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Watertown-Thousand Islands staff and other travellers.
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Questions? Get answers from Holiday Inn Express Hotel & Suites Watertown-Thousand Islands staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“great that canadian money is at par our room was excellent very clean and tidy”
 of 5 bubbles jacklogan, 18 Nov 2016 | Read review
“easy excess to interstate”
 of 5 bubbles cynthiaa399, 1 Oct 2016 | Read review
“Go for a top floor away from the highway”
 of 5 bubbles jgatsby, 30 Sep 2016 | Read review
“Corner rooms are the most spacious.”
 of 5 bubbles jenen91011, 30 Sep 2016 | Read review
“king suite is worth the money”
 of 5 bubbles 443richardz, 15 Sep 2016 | Read review
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