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Holiday Inn Express Hotel & Suites Watertown-Thousand Islands

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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Holiday Inn Express Hotel & Suites Watertown-Thousand Islands
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397 Reviews from our TripAdvisor Community

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Showing 389: English reviews
Ontario, Canada
Reviewed 18 November 2016

when we checked in the staff was very pleasant and accommodating explaining everything we needed to know (Canadian at par was very nice) they also serve a great morning breakfast and as an added bonus for those with children we arrived on the Friday and at 4 pm they were serving cookies and drinks, apparently on Monday to Thursdays at...

Thank jacklogan
Pittsford, New York
Reviewed 15 November 2016 via mobile

When traveling to Watertown I usually stay at the Hilton Garden Inn or the Holiday Inn Express. Both hotels are located right next to one another the Hilton Garden Inn offers a full-service restaurant and a large workout facility; The Holiday Inn Express is a smaller hotel a bit older and offers a full continental complementary breakfast and free soup...

Thank Adirondack11
Lowville, New York
Reviewed 31 October 2016

Definitely will stay again! The staff, the room, pool, breakfast, was everything we could have asked for! We just wanted to get away where there was a pool for our Grandson to swim. We enjoyed very much!

Thank cgillespie2016
Reviewed 22 October 2016 via mobile

Hotel was clean and staff was very friendly. The room and bathroom were a good size, but the bed seemed a little small. The breakfast was good and well attended too for the amount of guest in the dining room. The only down side was the construction going on during my stay. It wasn't disruptive to my stay because I...

Thank NFBryan13
spruce grove
Reviewed 19 October 2016

This hotel offers it's Canadian customers their rate at par if paid in cash. Fantastic deal for Canadian tourists dealing with the costly exchange rate. Hotel staff were very friendly and helpful....we were travelling with a motorbike and they let us park nr the entrance which provided some extra safety and coverage for rainy weather. The hotel is convieniently located...

Thank bieder
Montreal, Canada
Reviewed 12 October 2016 via mobile

We stayed at this hotel from Saturday to Monday. The thing that impress me the most from the moment I entered this hotel until I left on Monday was the staff. I never experienced such a good service overall in any of the hotels I went before. Every staff members I dealt with during my stay was absolutely fantastic. Concerning...

1Thank Mario D
newton nc usa
Reviewed 1 October 2016

what a wonderful and kind staff. stayed two nights. very clean,very quiet even across from pool. very helpful staff getting checked in. very superior housekeeping personnel. maintenance staff were very kind. got extra coffee in our room. with no extra charge. room was perfect with my husband and my limited mobility issues. highly recommnd

1Thank cynthia a
Reviewed 1 October 2016

We stayed at this hotel for two nights as part of our trip to see the Thousand Islands and Seaway. We are so glad we did. We got a great welcome from Sam on the front desk who carried out a quick, efficient check in. We got recommendations and coupons for local eateries, fresh cookies and a summary of all...

1Thank jgatsby
Brookhaven, New York
Reviewed 1 October 2016

I stay here every other year while in Watertown for business. It is right off I-81 and it is quiet as well as clean. The rooms are spacious and well appointed, the breakfast is convenient and the staff are very helpful.

Thank jenen91011
Trumbull County, Ohio
Reviewed 30 September 2016 via mobile

We stopped here on our way to Montreal. The front desk staff was very friendly, greeting us promptly as we walked through the door. They offered us cookies and ice cream. What a nice treat. The room was clean and stocked with all of the essentials. The bed was very comfortable and the shower hot. While we were adjacent to...

Thank Charles M

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04/06/2017 05/06/2017
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  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites - Watertown, New York is where great experiences begin at the gateway to the 1000 Islands. We are in the heart of the Watertown, NY shopping district and located near exit 45 just off of I-81. The area's finest attractions, including Boldt Castle, Sackets Harbor and the St. Lawrence River, many local businesses & Fort Drum are just minutes away. Our plaza includes Ruby Tuesdays, Starbucks, Buffalo Wild Wings, Ponderosa, Chipotle, Five Guys, Moe's, Cold Stone Creamery, Planet Fitness, Dollar General and a liquor store. Stay Smart with free wireless & wired high speed internet access, free local phone calls, High Def TV & a guest business center. Begin your day with our complimentary Express Start Breakfast that includes hot items daily including pancakes and as always our signature cinnamon rolls. If you're on the run, pre-order a breakfast-to-go bag. Our Smart Roast 100% Arabica coffee is available 24 hours in our Great Room. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Watertown-Thousand Islands

Address: 1290 Arsenal Street, Suite 1, Watertown, NY 13601-2294
Region: United States > New York > Watertown
Price Range: $148 - $219 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Watertown-Thousand Islands 2.5*
Number of rooms: 115
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Watertown-Thousand Islands
Holiday Inn Express Hotel & Suites Watertown-1000 Islands
Holiday Inn Express Watertown
Holiday Inn Watertown
Watertown Holiday Inn
Hotel Style:
#4 Romantic Hotel in Watertown
#4 Family Hotel in Watertown
#4 Business Hotel in Watertown
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Watertown-Thousand Islands staff and other travellers.
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Questions? Get answers from Holiday Inn Express Hotel & Suites Watertown-Thousand Islands staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Face the back for quieter location.”
sunloving, 16 May 2017 | Read review
“Not sure about the rooms but the food is always good.”
jackl537, 13 Mar 2017 | Read review
“Our room was on floor 2”
guyjo, 14 Feb 2017 | Read review
“We were on second floor”
temi613, 14 Feb 2017 | Read review
“Get a room on the front side, the back faces the highway.”
CDR477, 21 Dec 2016 | Read review
5 of 5
US$98* /night
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Prices are for 1 room, 2 adults
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