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Comfort Inn & Suites

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306 Reviews from our TripAdvisor Community

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Showing 297: English reviews
Reviewed yesterday NEWvia mobile

We have stayed in Watertown before but this is as the first time at the Comfort Inn.. We arrived at 11.00am and the reception staff greeted us with a smile and was really helpful and pleasant, we booked a king size bed and room on the 4th floor and returned at 3.30pm - the room was immaculately clean and tidy...

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Helpful?
Thank Daveh001
Bordentown, New Jersey
Reviewed 3 weeks ago via mobile

My family and I drove up from NJ after work for a real estate closing in Watertown and stayed at the newly renovated Comfort Inn. We knew we'd arrive late and figured why bother spending a lot on a hotel. A priority for the kids is always a pool, and the one at the hotel was very nice. The room...

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Thank Dakaran
Brockville, Canada
Reviewed 3 weeks ago

Booked a suite after hearing that as long as you paid with cash.....Canadian $$ at par.Very reasonable price and suite was very nice with ample space. Free breakfasts, with plenty of variety....reservation staff were very accommodating and probably displayed the best customer service at any chain hotel, we have stayed at. The ONLY constructive comment I can add is PLEASE...

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Thank thriftylil
Perth, ON
Reviewed 4 weeks ago via mobile

The suite was HUGE and a really good value if it wasn't for the fact that you were hit with a strong, stale cigarette smell when you walked in to our room. For non-smokers it was pretty obvious it used to be a smoking room which was converted to a non-smoking room without many updates and therefore the smoke smell...

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Thank Queensjad
Oshawa, Canada
Reviewed 4 weeks ago via mobile

We booked in without a reservation. The room was clean and very well appointed. We enjoyed the complimentary breakfast, though the coffee could have been hotter. Staff were friendly and helpful. The rate was excellent. We will definitely plan on staying here again. The hotel is well off Interstate 81. Quiet and restful.

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Thank Keith E
Ottawa, Ontario
Reviewed 24 October 2016

This was our 2nd time staying here. Check in was fast & friendly. There were welcome cookies in the lobby when we checked in. Room was spacious, clean & relatively quiet. Pillows were a bit soft for us but that's a matter of preference. Ample breakfast.

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Helpful?
Thank penguinlady59
Aimee C, General Manager at Comfort Inn & Suites, responded to this review

Dear penguinlady59, Thank you so much for choosing to review your stay. Your assessment of your stay with us is spot on and we are so grateful to learn your thoughts. Anytime a guest leaves us feedback it allows us such a splendid opportunity that can come from no other source. Thank you for allowing us this chance to grow....

London, Canada
Reviewed 24 October 2016

Our room was spacious, and very clean. The service was outstanding, we couldn't have asked for a better place to stay. The continental breakfast was amazing, there was so much food, and something for everyone. The price couldn't be beat either. Again, the staff was amazing. We look forward to staying here again in the near future.

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Helpful?
Thank colend33
Aimee C, General Manager at Comfort Inn & Suites, responded to this review

Hey there colend33! Thank you for sharing your thoughts about your stay with us. It is our goal to provide all of our guests with and "amazing" stay experience. Learning from our guests when we have succeeded in reaching that goal is so rewarding. We truly appreciate your feedback it goes a long way in helping our staff connect their...

Malone
Reviewed 20 October 2016

This was a fantastic hotel. My room was immaculately clean and the king size bed very comfortable. Having a mini-fridge and a microwave in the room was a very nice convenience. The wireless connectivity was fast and I never experienced any difficulty losing/dropping the signal. The staff was courteous and efficient. I frequently travel to Watertown and will definitely use...

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1Thank Plattcop
Aimee C, General Manager at Comfort Inn & Suites, responded to this review

Hi Plattcop, It is so great to hear from you about your recent stay! Our staff is so grateful for the positive feedback, knowing how much you enjoyed your stay makes them enjoy their work so much more. We can't wait to have the opportunity to be of service to you again. We hope to see you back with us...

Burlington , Ontario, Canada
Reviewed 17 October 2016

We really enjoyed our stay at this Comfort Inn. Room was very clean and everything was what one would expect . The breakfast was more than sufficient , with both hot and cold items available....Mathew at the front desk is very efficient and helpful.

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Thank John D
Aimee C, General Manager at Comfort Inn & Suites, responded to this review

Hi John D, Thank you for taking the time not only to write a review of your stay with us but also to mention Matthew by name. Our staff takes great pride in their work, so to recognized by a guest for their efforts is a huge reward. We sincerely appreciate your comments about your room and the breakfast. We...

Flushing, Michigan
Reviewed 15 October 2016 via mobile

Very clean. Remolded about 3 years ago and looks brand new. Matthew gave us great service at the front desk and was very helpful wirh dinner suggestions. Shuttle picked us up and dropped us off at the airport.

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Helpful?
Thank Eric J
Aimee C, General Manager at Comfort Inn & Suites, responded to this review

Thank you for the review Eric J! We are pleased that Matthew was able to provide you with such good service. It is a goal our entire staff strives for. Thank you for recognizing him by name. We look forward to being of service to you again in the future. Thank you again.

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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Breakfast Available
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room

Additional Information about Comfort Inn & Suites

Address: 110 Commerce Park Dr, Routes 81 & 3, Watertown, NY 13601-2245
Region: United States > New York > Watertown
Price Range: $102 - $155 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Comfort Inn & Suites 2*
Number of rooms: 135
Reservation Options:
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Also Known As:
Comfort Hotel Watertown
Comfort Inn And Suites
Days Inn Watertown
Watertown Days Inn
Hotel Style:
#5 Business Hotel in Watertown
#5 Family Hotel in Watertown
#5 Romantic Hotel in Watertown
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn & Suites staff and other travellers.
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Questions? Get answers from Comfort Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A floor facing the back of the building....at the front the big tour buses pick up guests early in the morning and it's noisy.”
 of 5 bubbles maryasab, 9 Oct 2016 | Read review
“Shop for rates, Got this pet friendly room w/ King Bed Suite at $74 a night vs hotel rate of $139 (just $25 for our pet for entire stay).”
 of 5 bubbles jest957, 26 Sep 2016 | Read review
“Book on corporate web-site for points towards free night(s). Ask for floor with ice maker.”
 of 5 bubbles NorJon713, 21 Sep 2016 | Read review
“Elevators have loud chimes and the ice machines are quite loud , a room far them would be best.”
  • Shower vent
  • A/C
  • Lamp shade
  • Behind bed
  • Behind bed
 of 5 bubbles 979PeterC979, 29 Aug 2016 | Read review
“upper floor rooms have a nice view of Watertown .”
 of 5 bubbles ZOSOLZ, 10 Jul 2016 | Read review
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