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Comfort Inn & Suites

361 reviews
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Traveller (32)
Room & Suite (25)
Pool & Beach (6)
Overview
  • Excellent45%
  • Very good40%
  • Average10%
  • Poor3%
  • Terrible2%
Travellers talk about
“waffles”(35 reviews)
“front desk”(47 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
2.0 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (361)Write a Review
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152
142
39
10
9
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152
142
39
10
9
Show reviews that mention
All reviewswafflesdenny's restaurantfront desksausageroom was cleanliving areachoice hotelsking suitebed and pillowsstay there againrestaurants and shoppingindoor poolgreat stayfridge and microwavethe breakfast areanice sizeexercise room
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1 - 5 of 352 reviews
Reviewed 2 weeks ago via mobile

Hotel was very nice and staff was friendly. When we checked in we came early and our room was ready and they let us check in. There was a pool but no hot tub although the pool was warm enough to be a hot tub....More

Thank Alexis13ell
Response from Aimee C, General Manager at Comfort Inn & SuitesResponded 1 week ago

Thank you for reviewing your stay with us Alexis13ell! Guests like you who take the time to tell others about their experiences are truly a gift to us. We are so pleased to hear that you enjoyed your suite and the pool. We look forward...More

Reviewed 4 weeks ago

We checked into this hotel on 1/21/18. as soon as we got into our room, we had to meet family for lunch. we were gone about an hour. when we came back to our room, we showered and wanted to relax. i pulled the blanket...More

Thank jmitchell4578
Response from Aimee C, General Manager at Comfort Inn & SuitesResponded 3 weeks ago

Hi jmitchell4578, Thank you for letting us know about your stay. I would like you to know that any time a guest brings a complaint of this severity to our attention, we treat it with the utmost care and diligence. Our pest control specialists have...More

Reviewed 9 January 2018 via mobile

The Comfort Inn Watertown is always kept very clean in rooms and common areas. Staff is pleasant morning and night, they’ll do anything they can to help you. The surrounding areas have a few restaurants and stores if needed. Overall good stays at this hotel.More

Thank yeksene
Response from Aimee C, General Manager at Comfort Inn & SuitesResponded 5 weeks ago

Thank you so much for taking the time to comment on your stay with us. Your feedback helps us enormously. Our staff takes great pride in the level of service they offer to our valued guests and we are so grateful to know your thoughts....More

Reviewed 4 January 2018

Worst hotel I have stayed in and I stay in a lot them. Door in room was so crooked you could see pretty far into my room from the outside, windows rattled with only 20 mph winds, you would have thought it was a hurricane....More

Thank Nomadic_Business
Response from Aimee C, General Manager at Comfort Inn & SuitesResponded 5 January 2018

Thank you Nomadic for bringing this to my attention again. I can assure you that I personally addressed each of the issues you encountered during your stay back in October. As a proud member of the Watertown community I am happy to know that you...More

Reviewed 22 December 2017

Went up to visit my daughter along with my sister and her daughter. I was pleasantly surprised at the Suite we got for $93! The kitchen/living area and bedroom area were divided by the bathroom, which was nice. There was also a door to the...More

Thank lizanne62
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Restaurant
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Breakfast Available
Airport Transportation
Dry Cleaning
Banquet Room
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$82 - US$138 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Watertown
#5 Family Hotel in Watertown
#5 Romantic Hotel in Watertown
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$82 - US$138 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Watertown
#5 Family Hotel in Watertown
#5 Romantic Hotel in Watertown
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (32)
Room & Suite (25)
Pool & Beach (6)
Dining (2)
Questions & Answers
Ask a question
Bill D
18 April 2017|
Answer
Response from Aimee C | Property representative |
Hi Bill D, I am not exactly sure what your question is but our staff is very knowledgeable about the Choice Privileges Points Program. If you contact the property directly at (315)782-2700 they will be able to answer any... More
0
Votes
LaJuana S
21 February 2017|
AnswerShow all 4 answers
Response from Aimee C | Property representative |
Hi ljs75757, Thank you for the inquiry. Yes, we have a conference room that would be the perfect place to host your party. As of right now it is open and available all day on the date requested. If you would contact us... More
0
Votes
Jmp5122
9 July 2016|
Answer
Response from Monica G | Reviewed this property |
I think so because they asked us but I would call them to find out
0
Votes
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Room Tips
"Go to a different hotel, period."
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"Try to stay get a room away from the elevator, if possible"
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"Just hope there is no barking howling dog next door."
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"The rooms facing the front of the hotel are very nice and you can easily leave the curtains open."
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