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Comfort Inn & Suites

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Comfort Inn & Suites
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310 Reviews from our TripAdvisor Community

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Showing 301: English reviews
Ontario Canada
Reviewed 4 days ago NEW

This hotel was fantastic for our Valentine Day getaway. The staff was pleasant and helpful, the room clean and comfortable and the pool nice and warm. The complimentary breakfast was superior with lots of choice and the popcorn and lemon water in the evening were a nice touch. The hotel is close to shopping and restaurants too. I will certainly...

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Helpful?
Thank famintagrace
Pittsburgh, United States
Reviewed 1 week ago

I was pleasantly surprised with this hotel. At the very reasonable rate, you would not expect so many nice things. The staff was efficient and friendly. The room was very clean and comfortable. The breakfast buffet was well stocked and also kept clean. The popcorn in the evening was an added bonus. Thank you Comfort Inn - Watertown for a...

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Thank Kathleen Y
Markham
Reviewed 4 weeks ago

We needed to stay overnight and had a long drive to Buffalo, then back to Toronto. Very scenic. Hotel was nice, pleasant staff, and no surprizes. No ice machine that we could find on floor, but no 'biggie.' Breakfast included was very nice as well. Great surprise was the 'Ichiban all you can eat sushi restaurant' next door. Just opened...

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Thank TMA1Markham
Chincoteague Island, Virginia
Reviewed 11 December 2016 via mobile

I rated this a 5 as on ch 99 there is a full TVGuide scroll to see whats on for the next 90 min, also the full sized motel moi fridge has a full width top freezer with a flapper door for our reusable ice blocks. No longer does the ft desk need to refreeze them in their freezer. Of...

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Thank Bill W
Reviewed 10 December 2016 via mobile

We have stayed in Watertown before but this is as the first time at the Comfort Inn.. We arrived at 11.00am and the reception staff greeted us with a smile and was really helpful and pleasant, we booked a king size bed and room on the 4th floor and returned at 3.30pm - the room was immaculately clean and tidy...

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Helpful?
Thank Daveh001
Aimee C, General Manager at Comfort Inn & Suites, responded to this review

Thank you for the advice Daveh001. I do my best to support my staff and encourage their good work. I am so pleased to hear that they were able to offer you such great service and hope it inspires you to stay with us again on your next visit to Watertown. I will be sharing your comments with our entire...

Bordentown, New Jersey
Reviewed 18 November 2016 via mobile

My family and I drove up from NJ after work for a real estate closing in Watertown and stayed at the newly renovated Comfort Inn. We knew we'd arrive late and figured why bother spending a lot on a hotel. A priority for the kids is always a pool, and the one at the hotel was very nice. The room...

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Helpful?
Thank Dakaran
Aimee C, General Manager at Comfort Inn & Suites, responded to this review

Hi Dakaran, Thank you for staying with us. We are so pleased to hear that you enjoyed your stay and that your children enjoyed the pool. It is always nice to hear when we are doing a good job so thanks for taking the time to let us know. We hope to see you again soon, congratulations on your real...

Brockville, Canada
Reviewed 14 November 2016

Booked a suite after hearing that as long as you paid with cash.....Canadian $$ at par.Very reasonable price and suite was very nice with ample space. Free breakfasts, with plenty of variety....reservation staff were very accommodating and probably displayed the best customer service at any chain hotel, we have stayed at. The ONLY constructive comment I can add is PLEASE...

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Helpful?
Thank thriftylil
Aimee C, General Manager at Comfort Inn & Suites, responded to this review

Thank you thrifytlil for reviewing your stay with us. We value your comments and will put them to good use. Our staff is always so grateful to receive such positive feedback and it urges them to continue there efforts to provide the best service possible. We look forward to being of service to you again in the future. Thanks again!

Perth, ON
Reviewed 9 November 2016 via mobile

The suite was HUGE and a really good value if it wasn't for the fact that you were hit with a strong, stale cigarette smell when you walked in to our room. For non-smokers it was pretty obvious it used to be a smoking room which was converted to a non-smoking room without many updates and therefore the smoke smell...

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Thank Queensjad
Aimee C, General Manager at Comfort Inn & Suites, responded to this review

Hi There Queensjad, Thank you for staying with us. Thank you also for your comments about your room. Your feedback lets gives us a wonderful opportunity to make changes and improvements for you future stays. We are so pleased to know that you enjoyed the size of your room. We are confident we will continue to be able to provide...

Oshawa, Canada
Reviewed 8 November 2016 via mobile

We booked in without a reservation. The room was clean and very well appointed. We enjoyed the complimentary breakfast, though the coffee could have been hotter. Staff were friendly and helpful. The rate was excellent. We will definitely plan on staying here again. The hotel is well off Interstate 81. Quiet and restful.

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Thank Keith E
Aimee C, General Manager at Comfort Inn & Suites, responded to this review

Hi Keith E, Thank you for commenting about your stay with us. Your comments help us improve as well as let our future guests know what to expect when they come through our doors. Your time and effort are so greatly appreciated. We look forward to seeing you again. Thanks again!

Ottawa, Ontario
Reviewed 24 October 2016

This was our 2nd time staying here. Check in was fast & friendly. There were welcome cookies in the lobby when we checked in. Room was spacious, clean & relatively quiet. Pillows were a bit soft for us but that's a matter of preference. Ample breakfast.

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Helpful?
Thank penguinlady59
Aimee C, General Manager at Comfort Inn & Suites, responded to this review

Dear penguinlady59, Thank you so much for choosing to review your stay. Your assessment of your stay with us is spot on and we are so grateful to learn your thoughts. Anytime a guest leaves us feedback it allows us such a splendid opportunity that can come from no other source. Thank you for allowing us this chance to grow....

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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Breakfast Available
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room

Additional Information about Comfort Inn & Suites

Address: 110 Commerce Park Drive, Routes 81 & 3, Watertown, NY 13601
Region: United States > New York > Watertown
Price Range: $104 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Comfort Inn & Suites 2*
Number of rooms: 135
Reservation Options:
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Also Known As:
Comfort Hotel Watertown
Comfort Inn And Suites
Days Inn Watertown
Watertown Days Inn
Hotel Style:
#5 Romantic Hotel in Watertown
#5 Business Hotel in Watertown
#5 Family Hotel in Watertown
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn & Suites staff and other travellers.
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Questions? Get answers from Comfort Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A floor facing the back of the building....at the front the big tour buses pick up guests early in the morning and it's noisy.”
 of 5 bubbles maryasab, 9 Oct 2016 | Read review
“Shop for rates, Got this pet friendly room w/ King Bed Suite at $74 a night vs hotel rate of $139 (just $25 for our pet for entire stay).”
 of 5 bubbles jest957, 26 Sep 2016 | Read review
“Book on corporate web-site for points towards free night(s). Ask for floor with ice maker.”
 of 5 bubbles NorJon713, 21 Sep 2016 | Read review
“Elevators have loud chimes and the ice machines are quite loud , a room far them would be best.”
  • Behind bed
  • Shower vent
  • A/C
  • Behind bed
  • Lamp shade
 of 5 bubbles 979PeterC979, 29 Aug 2016 | Read review
“upper floor rooms have a nice view of Watertown .”
 of 5 bubbles ZOSOLZ, 10 Jul 2016 | Read review
5 of 5