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Comfort Inn & Suites

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Comfort Inn & Suites
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311 Reviews from our TripAdvisor Community

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Showing 302: English reviews
Culpeper
Reviewed 7 October 2016

This property was very nice, it was clean and well maintained. The staff were very friendly and helpful and everyone always had a genuine smile on their face. The breakfast was good and plentiful and hot. I would recommend this property highly.

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Helpful?
Thank Diana P
Aimee C, General Manager at Comfort Inn & Suites, responded to this review

Thank you for sharing your kind words about your stay with us. Our staff is very proud of the service and accommodations that we provide and it is wonderful to hear from our guests when they are pleased with what we have to offer. Your comments will be shared directly with our staff so that they may know they have...

Laurel, Maryland, United States
Reviewed 7 October 2016

We had a short but good stay. Near the highway and stores but off the busy roads. The common areas were clean (even the stairwells, since I prefer to walk than elevator) and are room had a very large bathroom. The breakfast was pretty standard fare but had good quantities on hand. I do not recommend drinking the coffee that...

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Helpful?
Thank TiaPatrol
Aimee C, General Manager at Comfort Inn & Suites, responded to this review

Thank you for reviewing your recent stay with us TiaPatrol. We are sincerely grateful for the feedback you have given us, especially regarding the in-room coffee. We hope your next stay with us might be a little longer so that we may be of service to you for a longer period of time. See you soon!

Reviewed 7 October 2016

We are very happy with our stay at the Comfort Inn. The front desk staffs are very friendly. All of the rooms are pet friendly and the pet fee of $25 was very reasonable. The rooms were clean and the AC was working fine. Rates are very reasonable. The location is very convenient, right next to the I-81, along with...

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Helpful?
Thank Mabel L
Aimee C, General Manager at Comfort Inn & Suites, responded to this review

Hi Mabel L, Thank you for commenting on your stay with us. Your comments will be put to good use right away. We are confident we will be able to offer you superior service and accommodations on your next stay with us as well and we look forward to the opportunity. Have a great day!

Ontario, Canada
Reviewed 5 October 2016

We did a little getaway to Watertown and found this Comfort Inn to have one of the best pricing in unless you want to go very basic with Econolodge. Having found a better deal online for pricing, with a call to the desk, they matched the pricing to give us a King Suite. A welcome package was also provided to...

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Helpful?
Thank StanleyandMarie
Aimee C, General Manager at Comfort Inn & Suites, responded to this review

Thank you for staying with us and for reviewing your stay. We truly appreciate the time and effort you gave in giving us feedback. We hope to see you again in the future. Thank you again.

Binghamton, New York
Reviewed 1 October 2016

Stayed for 4 nights on an extended weekend get away. Great central location for exploring the region. Room was clean, staff was courteous. Excellent breakfast. The attached Denny's is convenient, but not that great. All in all a good stay at a good price.

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Helpful?
Thank wwchf3
Aimee C, General Manager at Comfort Inn & Suites, responded to this review

Hi wwchf3, Thank you for staying with us and for taking the time to comment about your stay. All of the feedback we get from our guests is very important to us and we take it all in to account when making improvements and reviewing our staff service. Thank you so much for sharing your experience with us. See you...

Orchard Park, New York
Reviewed 27 September 2016

Readily visible from I-81 at Rte 3 in Watertown. At check-in, very friendly, giving us a bag of treats for our dog. Suite was spacious on the 3rd floor but poor WiFi connection. Just a 30 minute drive to the 1000 islands. Room wasn't cleaned after second night, but staff accommodated us quickly servicing the room quickly and thoroughly, very...

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Helpful?
Thank jest957
Aimee C, General Manager at Comfort Inn & Suites, responded to this review

Thank you for choosing to review your stay with us. Please know that your comments are extremely valuable and will be put to good use when making changes to our training and practices. We would like to let you know that we are currently in the process of upgrading our wireless internet, so the issues you experienced should be resolved...

Richmond, Virginia
Reviewed 23 September 2016

Easy on/off from Interstate 81. The rooms were clean. The bed was comfortable. The staff was helpful, friendly and efficient. Breakfast was fresh and plentiful. Good stepping off point to explore the area or to move up and down the Interstate.

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Helpful?
Thank grahamc288
Aimee C, General Manager at Comfort Inn & Suites, responded to this review

Thank you for staying with us on your recent trip. It is wonderful to have feedback from our guests about their stay with us. Your comments about our staff and our rooms are a great reward for our hard work. We hope to share our hospitality with you again one your next trip through Watertown. Thank you again.

Long Island, NY
Reviewed 21 September 2016

Very clean hotel, friendly staff and very accommodating. Convenient location to I-84 and just minutes from mall and/or downtown. Full breakfast was served and kept up on. Indoor pool was cool. Shuttle available and meeting room if needed. Love that they didn't put an hour restriction on the fitness center. Laundry room on the 2nd floor.

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Helpful?
Thank NorJon713
Aimee C, General Manager at Comfort Inn & Suites, responded to this review

Thank you NorJon713 for leaving such a thorough review of our property. It is so helpful to know that you were able to take advantage of our amenities. We hope to be able to continue to serve you on your future visits to our area. See you soon!

Harrisburg, Pennsylvania
Reviewed 19 September 2016 via mobile

Pillows and beds are comfortable; the rooms are clean (have never found bedbugs!), and the staff is extremely polite and helpful. There is a complimentary shuttle that will take you to and from the Watertown International Airport, and I have also used it to drop me off at the mall (which also has a movie theatre in it). There are...

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Helpful?
Thank SmileAtTheTrees
Aimee C, General Manager at Comfort Inn & Suites, responded to this review

Hello SmileAtTheTrees, Thank you for sharing your time in Watertown with us. We are pleased to know that you enjoyed your stay. We are always glad to make recommendations of places to eat, shop or visit if you think of something that you crave but do not see it right handy near our location. We look forward to seeing you...

Massena, New York
Reviewed 11 September 2016 via mobile

Stayed here before an early morning flight. Our room was very clean, bed was comfortable. For the most part it was quiet. We were across from the ice machine and someone was getting ice around midnight and chatting all the way down the hall. People don't realize how their voices carry in the hallways. We would definitely stay here again.

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Helpful?
Thank dreamweaver11
Aimee C, General Manager at Comfort Inn & Suites, responded to this review

Thank you for staying with us and commenting on your stay. We truly appreciate all feedback given to us by our guests. It is so very helpful to us and allows us so many opportunities. We look forward to you next stay with us and all the ones after that. Have a great day!

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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Breakfast Available
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room

Additional Information about Comfort Inn & Suites

Address: 110 Commerce Park Drive, Routes 81 & 3, Watertown, NY 13601
Region: United States > New York > Watertown
Price Range: $120 - $197 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Comfort Inn & Suites 2*
Number of rooms: 135
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Also Known As:
Comfort Hotel Watertown
Comfort Inn And Suites
Days Inn Watertown
Watertown Days Inn
Hotel Style:
#5 Business Hotel in Watertown
#5 Romantic Hotel in Watertown
#5 Family Hotel in Watertown
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn & Suites staff and other travellers.
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Questions? Get answers from Comfort Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A floor facing the back of the building....at the front the big tour buses pick up guests early in the morning and it's noisy.”
 of 5 bubbles maryasab, 9 Oct 2016 | Read review
“Shop for rates, Got this pet friendly room w/ King Bed Suite at $74 a night vs hotel rate of $139 (just $25 for our pet for entire stay).”
 of 5 bubbles jest957, 26 Sep 2016 | Read review
“Book on corporate web-site for points towards free night(s). Ask for floor with ice maker.”
 of 5 bubbles NorJon713, 21 Sep 2016 | Read review
“Elevators have loud chimes and the ice machines are quite loud , a room far them would be best.”
  • Behind bed
  • Behind bed
  • Lamp shade
  • A/C
  • Shower vent
 of 5 bubbles 979PeterC979, 29 Aug 2016 | Read review
“upper floor rooms have a nice view of Watertown .”
 of 5 bubbles ZOSOLZ, 10 Jul 2016 | Read review
5 of 5