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08/10/2017 09/10/2017
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    Zanzibar Serena Hotel

    Kelele Square, Stone Town, Zanzibar City, Tanzania
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    Lowest prices for your stay
    08/10/2017 09/10/2017
     3 people are viewing this hotel
    US$338
    US$316
    SAVE US$22
    US$331
    US$338
    Traveller (539)
    Room & Suite (132)
    Pool & Beach (79)
    Al Minar
    269 reviews
    #8 of 33 hotels in Stone Town
     
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    361 reviews
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    Tembo House Hotel & Apartments
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    Emerson Spice
    533 reviews
    #1 of 33 hotels in Stone Town
     
    Overview
    • Excellent58%
    • Very good30%
    • Average8%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “big joe” (20 reviews)
    “indian ocean” (51 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Concierge
    Spa
    Accessible rooms
    Business Centre
    Dry Cleaning
    Rooftop Terrace
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    Al Minar
    269 reviews
    #8 of 33 hotels in Stone Town
     
    Jafferji House & Spa
    361 reviews
    #12 of 33 hotels in Stone Town
     
    Tembo House Hotel & Apartments
    989 reviews
    #11 of 33 hotels in Stone Town
     
    Emerson Spice
    533 reviews
    #1 of 33 hotels in Stone Town
     
    Rooms
    8 Oct9 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (693)
    There are newer reviews for Zanzibar Serena Hotel
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    11 - 15 of 629 reviews

    Reviewed 27 July 2017 via mobile

    Ac's not working in rooms. reception not supportive.. When i ask for the manager on duty hes not there.. Disappointed indeed.. Shifted us to a crappy room. Definately my last visit to znz serena.. Varoon Sampat. +255786011820More

    Thank Varoon S
    Response from Paul C, General Manager at Zanzibar Serena HotelResponded 27 July 2017

    Dear Varoon, On behalf of my team I apologize for the areas where we did not meet your expectation. I thank you for bringing the issues to my attention while at the hotel and as discussed your experience is not a true representation of our...More

    Reviewed 18 July 2017

    I have never believed in love at first sight, but that was before I walked into this small hotel with a large and rich history. In two words, it is a heavenly and opulent beachfront sanctuary with a honeymoon aura. Even better, it is perched...More

    Thank oleny10
    Response from Paul C, General Manager at Zanzibar Serena HotelResponded 20 July 2017

    Dear Guest, Thank you for the lovely review our our property. We are happy that you enjoyed your stay with us and connected with the history associated with our hotel. We look forward to your next visit to our hotel Kind regards, Paul Chaulo General...More

    Reviewed 14 July 2017

    Nothing prepared me for the quaint charms of this lovely hotel. It was everything I wanted it to be and more. The only problem is that I just stayed one night! The Serena group of hotels have some wonderful properties. Each one is unique, none...More

    1  Thank CharlieBeau
    Reviewed 8 July 2017

    Zanzibar is easily reached from Dar es Salaam with a 20 minutes flight or a two plus hour ferry ride. Hence, whenever I am in Dar es Salaam on business I see to it that I can add a night on the Spice Island and...More

    Thank Safariafficionado
    Response from Paul C, General Manager at Zanzibar Serena HotelResponded 20 July 2017

    Warm greetings from Zanzibar Serena Hotel! We are delighted to have had the opportunity to have you as our guest at Zanzibar Serena Hotel. We are are pleased that you liked our hotel and its services including the Wifi and more so the history associated...More

    Reviewed 27 June 2017

    Stayed at Serena after hearing how great it is from my father in law. We were upgraded to the corner suite and the room was large with a lounge and a bedroom with the balcony inbetween offering excellent views across the Indian ocean. Good size...More

    Thank imv81
    Response from Paul C, General Manager at Zanzibar Serena HotelResponded 30 June 2017

    Thank you very much for taking time to leave a review for Zanzibar Serena Hotel. We are delighted to learn that you enjoyed our food, the accommodation facilities and the views from our hotel. Thank you also for your nice comments on our staff. We...More

    Al Minar
    269 reviews
    #8 of 33 hotels in Stone Town
     
    Jafferji House & Spa
    361 reviews
    #12 of 33 hotels in Stone Town
     
    Tembo House Hotel & Apartments
    989 reviews
    #11 of 33 hotels in Stone Town
     
    Emerson Spice
    533 reviews
    #1 of 33 hotels in Stone Town
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Beachfront
    • Breakfast included
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Spa
    • Hotel Amenities
    • Room Service
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Conference Facilities
    • Free Parking
    • Airport Transportation
    • Business Centre with Internet Access
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Outdoor pool
    • Spa
    Details
    • Price range
    • US$308 - US$460 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 On the Beach Hotel in Stone Town
    • #2 Spa Hotel in Stone Town
    • #3 Romantic Hotel in Stone Town
    • #4 Business Hotel in Stone Town
    • #5 Luxury Hotel in Stone Town
    • #5 Family Hotel in Stone Town
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 51
    • Reservation Options
    • TripAdvisor is proud to partner with Travelocity, Booking.com, Hotels.com, Expedia, Orbitz, TripOnline SA, Agoda, Priceline, Hotwire, Cheap Tickets and HotelQuickly so you can book your Zanzibar Serena Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Tanzania >
    • Zanzibar Archipelago >
    • Zanzibar Island >
    • Zanzibar City >
    • Stone Town
    • Also Known As
    • Zanzibar Serena Hotel Stone Town ,
    • Zanzibar Serena Stone Town ,
    • Zanzibar Serena Hotel Zanzibar Island/Stone Town
    Add Photo Photos
    Traveller (539)
    Room & Suite (132)
    Pool & Beach (79)
    Dining (61)
    Hotel & Grounds (286)
    Bathroom (12)
    Family and Play Areas (3)
    Nearby
    Emerson Spice
    533 reviews
    .72 km away
     
    Jafferji House & Spa
    361 reviews
    .37 km away
     
    Al Minar
    269 reviews
    .09 km away
     
    Tembo House Hotel & Apartments
    989 reviews
    .21 km away
     
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    Ask a question
    Questions & Answers
    Christopher O
    20 May 2016|
    AnswerShow all 5 answers
    Response from KannanAT | Reviewed this property |
    We made use of private taxi, but you can email them. They are very helpful.
    0
    Votes
    yankeegirlSumter_SC
    25 April 2016|
    AnswerShow all 8 answers
    Response from John C | Reviewed this property |
    Besides being a safe hotel, the rooms are also equipped with a safe.
    0
    Votes
    15 December 2014|
    AnswerShow all 3 answers
    Response from SerenaHotels | Property representative |
    Hello there, The pool is only open to the in-house guests. Hope that addresses your question
    0
    Votes
    Room Tips
    "The rooms around the swimming pool offer better views of the Ocean"
    Read review
    "The rule holds here too, the higher up the better the view ..."
    Read review
    "Ocean view is the best but away from the bar area if you are go to bed early. There was live music the night..."
    Read review
    "select a room with a water view to be treated to ocean beauty amidst incredible cultural history and combined..."
    Read review
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