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I planned a vacation to the Seneca Lake area, Watkins Glen in particular, with two other member of my family. We unfortunately had picked a weekend that was very booked up due to a large event going on in the area. We had a hard...More
Was wine tasting the afternoon away with no expectations of making it back to Long Island. Just needed anyplace to stay. Typical old style motel, bed and bath, but a flat screen TV. I had no expectations, but staff was friendly and bed uncomfortable.
We understood when we booked here that there we no other available choices.....We understood that this was not a Hilton...but if these folks want to be in the hospitality business, then they should be hospitable. We were very, very uncomfortable.....
Positive: breakfast is free and fresh: coffee,tea,fruit, toast,muffins and juice. Very nice area of the hotel. Kitchen is new and clean. Ice is available for both room and cooler. Bring your own wine and bottle openers they have nothing.
If the price matched the hotel...More
We came here for a weekend getaway. The room was spacious, but EVERYTHING needs updated. The bed was hard and pillow were flat. Fridge and microwave were available, but free-standing with extension cord just dangling down. Everything was very basic, but CLEAN. The front desk...More
Thank Krista J
Response from AJFranzese, Owner at Watkins Glen Villager MotelResponded 14 July 2015
This reviewer never complained while staying with us. As an owner I like to know when a guest is not happy with their room. I follow up on any complaints received. Our hotel rooms are spacious and have pillow top mattresses and each bed has...More