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Holiday Inn Express Hotel & Suites Webster

205 reviews
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Traveller (30)
Room & Suite (28)
Pool & Beach (5)
Overview
  • Excellent59%
  • Very good27%
  • Average8%
  • Poor1%
  • Terrible5%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Airport Transportation
2.5 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (205)Write a Review
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Traveller rating
116
54
15
2
11
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116
54
15
2
11
Show reviews that mention
All reviewshi expresshot tubrecently stayed at this propertyweird stainswegman's grocery storeample free parkinglarge pondmaintenance personthe hotel is cleanthe hotel staffenjoyed our stayflat screen tvwi fifree breakfasteasy accessking bedi highly recommend this hotel
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1 - 5 of 198 reviews
Reviewed 2 weeks ago via mobile

We stayed January 27th 2018. We checked in at the front counter the woman gave us the room cards and wrote down 401 . We went up to the 4th floor just to have our room cards not work . We came back down to...More

Thank littlemiss41
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites WebsterResponded 4 days ago

Hi littlemiss41, Thank you for choosing our hotel for this momentous occasion! We are glad to be part of your anniversary. I am sorry to hear about the mishap during check in. We will ensure that immediate feedback is given to our reception staff in...More

Hotel's Favourite
Reviewed 7 September 2017 via mobile

Seriously, you can't have a better experience than I had at this hotel. First of all, by being a IHG rewards club member, I got an incredible rate. This is so appreciated when you have to travel often & need a break every now &...More

Thank Amy S
Response from rochwgm, Manager at Holiday Inn Express Hotel & Suites WebsterResponded 8 September 2017

Thank you for your great comments. Our staff is very happy to know that you enjoyed your stay. Thank you for letting me know about the few issues that you did have as we will have them resolved right away.

Reviewed 30 December 2017

Was in Webster to attend a family funeral. Decided to try this property. it has a nice, friendly, warm staff. It started out shaky as we had a room with a hot tub. Upon entering the heating system would not heat but kept cooling the...More

Thank Craig F
Reviewed 11 December 2017

Very nice hotel close by Rt 104 + tons of shopping + things to do nearby. Room was on the 4th floor, king bed, very quiet , WIFI was good + fast, shower was hot + flat screen TV had HBO + many other on...More

Thank Paul G
Response from rochwgm, General Manager at Holiday Inn Express Hotel & Suites WebsterResponded 11 December 2017

Thank you for posting about your stay. We are glad to hear that you enjoyed yourself

Reviewed 21 November 2017 via mobile

We stayed here 2 nights and found it to be very clean, comfy beds and tasty hot breakfast. No complaints. Easy off 104, close to Wegmans And target. Wi fi was good. Huge room. Business center was well set up.

Thank Nicki61
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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Self-Serve Laundry
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Laundry Service
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$95 - US$162 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$95 - US$162 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (30)
Room & Suite (28)
Pool & Beach (5)
Dining (2)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Opinion8ed
20 April 2017|
Answer
Response from atlantared2015 | Reviewed this property |
It is best to look on the hotel web site or call them.
0
Votes
Dee P
15 December 2016|
Answer
Response from James H | Property representative |
Hello, Thank you for your inquiry. Unfortunately we are not pet friendly but I would strongly recommend the Irondequoit location which is. Have an excellent holiday season! -James
0
Votes
JillsaQT
16 December 2015|
AnswerShow all 2 answers
Response from James H | Property representative |
At this time we do not accept pets at our hotel, thank you for your question
0
Votes
Room Tips
"Pic a room with a jacuzzi"
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"Our room, 407, was very quiet even though multiple boys hockey teams were there this weekend."
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"Ask for what you want! Park next door makes the place!"
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"This was spring break time so there were alot of young people in the hotel, and I think their parents let..."
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