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Holiday Inn Express Hotel & Suites Webster

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Traveller (30)
Room & Suite (27)
Pool & Beach (5)
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Overview
  • Excellent60%
  • Very good26%
  • Average8%
  • Poor1%
  • Terrible5%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Airport Transportation
2 Star Hotel
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Additional information
Offers from Holiday Inn Express Hotel & Suites Webster
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Rooms
2 Jul3 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (209)
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Traveller rating
119
54
16
2
11
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119
54
16
2
11
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All reviewshi expresshot tubrecently stayed at this propertyweird stainswegman's grocery storered robinample free parkinglarge pondmaintenance personthe hotel is cleanthe hotel staffenjoyed our staynext morningny areaflat screen tvwi fiexcellent breakfast
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91 - 95 of 202 reviews
Reviewed 18 June 2013

The rooms well maintained and the in perfect condition. The breakfast is a typical full spread breakfast. The service was amazing. And the staff was very helpful. I had left the lights in my car on overnight and my battery was drained when I had...More

Thank Jacob J
Response from ROCWB, AGM at Holiday Inn Express Hotel & Suites WebsterResponded 18 June 2013

Thank you for outstanding review of our hotel! Our housekeeping staff tries very hard to make sure that everyone's room is comfortable and relaxing and it sure sounds like yours was. Our staff tries very hard to make sure that every aspect of your stay...More

Reviewed 22 May 2013

We came up this past weekend for my cousin's graduation. I was a little worried at first because all of the hotels we were thinking of staying in around Rochester were not available. So I read a bunch of the reviews and selected this one....More

Thank kurokitty
Response from ROCWB, AGM at Holiday Inn Express Hotel & Suites WebsterResponded 26 May 2013

Thank you for your pleasant review of our hotel. We are happy to hear that you enjoyed you stay and even took advantage of the park that is behind our hotel. Having a park behind our hotel is wonderful and great for our guest to...More

Reviewed 21 May 2013

I found through another website that the hotel offers a party package...the conference room suite and adjacent king size room...for 10 kids and 2 adults, including pizza and pop in the evening, and breakfast for all in the morning, and use of the pool. I...More

Thank digiteri
Response from ROCWB, Assistant General Manager at Holiday Inn Express Hotel & Suites WebsterResponded 26 May 2013

Thank you for your wonderful review of our hotel. I am so happy that your daughter had a great birthday, we were happy to be able to celebrate with her. I am so happy you enjoyed our birthday suite (conference suite) and that it had...More

Reviewed 11 April 2013

I do not know where to start with this place. I booked it for my wedding this July. We had intended on about 200 guests and Holiday Inn Webster was more than happy to block rooms for us. This is where the problems started. Numerous...More

10  Thank 705JeremyT
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites WebsterResponded 25 April 2013

Dear 705JeremyT, Thank you for your review regarding your recent stay at Holiday Inn Express Hotel & Suites Webster. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a...More

Reviewed 8 April 2013

I was wary of this hotel when they built it, but its beautifully done, in a great spot, a good value to be convenient for all out of town visitors. And its very close to Wegmans and other shopping so guests have easy access to...More

Thank travelreimagined_jen
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Self-Serve Laundry
Breakfast Available
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Laundry Service
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$123 - US$194 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$123 - US$194 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (30)
Room & Suite (27)
Pool & Beach (5)
Dining (2)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Opinion8ed
20 April 2017|
Answer
Response from atlantared2015 | Reviewed this property |
It is best to look on the hotel web site or call them.
0
Votes
Dee P
15 December 2016|
Answer
Response from James H | Property representative |
Hello, Thank you for your inquiry. Unfortunately we are not pet friendly but I would strongly recommend the Irondequoit location which is. Have an excellent holiday season! -James
0
Votes
JillsaQT
16 December 2015|
AnswerShow all 2 answers
Response from James H | Property representative |
At this time we do not accept pets at our hotel, thank you for your question
0
Votes
Room Tips
"Very close to a supermarket, and across the street was a great plaza for shopping, with restaurants."
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"Pic a room with a jacuzzi"
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"Our room, 407, was very quiet even though multiple boys hockey teams were there this weekend."
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"Ask for what you want! Park next door makes the place!"
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