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Hotel Rottnest

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Hotel Rottnest
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241 Reviews from our TripAdvisor Community

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Showing 227: English reviews
Reviewed 5 weeks ago via mobile

i was planning to stay at this hotel on early march to give my wife a surprise on her birthday, and i told them we are a lesbian couple but after 11DAYS i booked,they tell me there is a problem with the system and our room is gone.......are you kidding me? during 11days i booked everything!the lunch,the ferry,the tour on...

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Helpful?
1Thank jie l
GeneralManagerHR, Manager at Hotel Rottnest, responded to this review

Dear Guest, Unfortunately, on this occasion our reservation system has let us down, and we were left without a reasonable alternate but to contact the last booking made as soon as we become aware of the overbooking. We certainly wanted to accommodate your interest in staying at our property hence an alternate date being suggested, or if an alternate date...

middle of nowhere
Reviewed 5 weeks ago via mobile

Okay so I know I'm pretty harsh with reviews but seriously, we've stayed at better motels than this place for a fraction of the cost. Photos are very misleading as they make everything look white and bright to hide what a hideous hotel this is. Firstly, our luggage was missing and we were told by reception it could be in...

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Helpful?
1Thank shoryukan
GeneralManagerHR, Manager at Hotel Rottnest, responded to this review

Dear Guest, I am deeply concerned over your review, as it does not reflect the level of accommodation or service our property is use to extending. I would appreciate the opportunity to discuss this with you and hope you will make contact at gm@hotelrottnest.com.au so we can identify the date of your stay, room number, and service staff in question....

Perth Western Australia
Reviewed 15 February 2017

Located on some of the best real estate on the island, languishes Hotel Rottnest - colloquially known as the "Quokka Arms". Whilst the bar and restaurant are "okay" - just, the rooms are NOT! Firstly the bar and restaurant - nice, open and modern. The outdoor area is fantastic and a truly magical spot to unwind and watch day trippers...

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Helpful?
1Thank Car0bella
GeneralManagerHR, Manager at Hotel Rottnest, responded to this review

Dear Guest, Thank you for taking the time to review our Hotel, as it is only through constructive feedback that we can further improve our offerings. I was very pleased to hear that you did enjoy the look and feel of our Bar and Bistro, and that the food experience exceeded your expectations. We work very hard on our offering...

Western Australia, Australia
Reviewed 12 February 2017

I would be embarrassed to show people to these rooms. The patio door frames are too big for the glass so the draft and rattle is constant. The floor was dirty. Cobwebs everywhere. Holes in the fly screens. Locks on the patio are not secure. WiFi was terrible. Courtyard looked like it had never been cleaned and it flooded due...

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Helpful?
2Thank TheRankins
GeneralManagerHR, Manager at Hotel Rottnest, responded to this review

Dear Guest, I am extremely concerned in reading your review as is does not reflect the standard of room we strive to present, nor the type of feedback we are us to receiving. We take feedback very seriously and your commentary is alarming. I would appreciate you making contact with me on; gm@hotelrottnest.com.au so I can determine which room you...

London, United Kingdom
Reviewed 3 February 2017

We were lucky to get a beachfront room, there are only 4 out of a total of 18. Our room was large and comfortable, with good bed and seating, nice coffee machine, but it would have benefited from a more thorough clean (stained grouting, cobwebs in corners). The outside terrace is clearly never cleaned, so we borrowed a broom and...

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Helpful?
1Thank Penelope3352
GeneralManagerHR, Manager at Hotel Rottnest, responded to this review

Dear Guest, Thank you for taking the time to review our Bayside Accommodation. Please accept my sincere apologies that the hotel failed to present the balcony in an acceptable manner. While keeping the external balconies completely free from beach borne wind material can be challenging, finding cobwebs and poorly washed surfaces is not acceptable. Please do make contact with me,...

Perth
Reviewed 2 February 2017

On a downward trend at the moment I reckon....except for prices of course. No pints (yep, trendy 'schooners' at pint prices) no doubles, menu less diverse, food quality mixed.....overall not as good as it has been the last couple of years....hopefully it'll turn around for next time we're there later this year. Also seemed to be less live music for...

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Helpful?
Thank ExpIntlTraveller
GeneralManagerHR, Manager at Hotel Rottnest, responded to this review

Dear Guest, Thank you for taking the time to put your thoughts in writing. I felt we should as a hotel respond, as good pricing and entertainment are essential to our business model and the overall experience of guests visiting the hotel and island. I can also assure you that when the hotel decided to make the decision to change...

Perth, Australia
Reviewed 2 February 2017

Our family had dinner at the pub on 2 separate occasions during January. The meals were a disgrace. Surely anyone with any sense can knock together a reasonable burger, but the 2 we had tasted as though they had sat on a warming shelf for a few hours. They were swimming in a beetroot and cheese sauce?! We also tried...

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Helpful?
Thank Sandra T
GeneralManagerHR, Manager at Hotel Rottnest, responded to this review

Dear Guest, The Team and I were very saddened to read your review of our food offering. The team are very careful in the planning of our summer menu and daily summer specials, as we recognise that this makes up an essential part of the Rottnest island experience. I can assure you, that given the size of our venue and...

Reviewed 29 January 2017 via mobile

We stayed for two nights in balcony room. The view was amazing but the balcony was not clean and furniture covered in cobwebs . The bathrrom had mould and rust on shower and toilet flush was broken. When we asked to have the iPod speakers repaired they took them but did not replace or tell us what they did with...

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Helpful?
Thank Jennifer H
GeneralManagerHR, Manager at Hotel Rottnest, responded to this review

Dear Guest, Thank you for taking the time to review our Bayside Accommodation. Please accept my sincere apologies that the hotel failed to present the balcony in an acceptable manner. While keeping the external balconies completely free from beach borne wind material can be challenging, finding cobwebs and poorly washed surfaces is not acceptable. Please do make contact with me,...

Perth
Reviewed 17 January 2017

We recently held our staff Christmas party at Hotel Rottnest. We booked with Chris in Events Management and everything went just as planned. The food was nothing short of excellent, our drinks selection was great and the staff were most attentive to our guests. Then there is the view, best view in the world possibly. We always stop in here...

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Helpful?
Thank Multi-taska
GeneralManagerHR, Manager at Hotel Rottnest, responded to this review

Dear Guest, Thank you for taking the time to share your experiences of Hotel Rottnest, our food, beverage, vista and of course Chris our "Conference and Events Manager" We just love receiving positive feedback, and are thrilled you like so many others this year , enjoyed the Hotels Christmas Office Parties offering. Chris does a fantastic job, and we are...

Sydney, Australia
Reviewed 17 January 2017

We were really disappointed by how little you get for your accommodation dollar at this property. For over $300 a night, we got a room that was a good size but very plain and basic. Hard towels and no beach towels. Very ordinary physical location at the back of the hotel. No included breakfast. We're not princesses, and actually often...

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Helpful?
2Thank suetake2
GeneralManagerHR, Manager at Hotel Rottnest, responded to this review

Dear Guest, Thank you for taking the time to provide your thoughts on our Accommodation and F&B offering. While I am delighted you enjoyed the Food and our extensive Beer offering and environment, and I am saddened that your accommodation experience missed the mark. We are very diligent to ensure that when booking our hotel rooms, guests can see on...

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Amenities

Highlights
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The accommodation at Hotel Rottnest is second to none on the island, being the only resort style accommodation on Rottnest Island that is on the beach. Our Bayside rooms are the top of the range on Rottnest with private courtyards that overlook the majestic Thompson Bay, and are the only Rottnest Island accommodation with reverse-cycle air-conditioning. Spend your Rottnest holiday in resort style comfort only minutes from Fremantle. There is no better place to sit and sip on a glass of champagne and watch the world go by or to rejuvenate after a day of adventure on this serene island paradise. ... more   less 

Additional Information about Hotel Rottnest

Address: 1 Bedford Ave, Cockburn, Rottnest Island, Western Australia 6161, Australia
Region: Australia > Western Australia > Greater Perth > Cockburn > Rottnest Island
Price Range: $158 - $296 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Rottnest 4*
Number of rooms: 18
Reservation Options:
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Also Known As:
Rottnest Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Rottnest staff and other travellers.
2 questions
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Questions? Get answers from Hotel Rottnest staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for one of the ocean view rooms.”
 of 5 bubbles Car0bella, 14 Feb 2017 | Read review
“Bring your own cleaning supplies and tools.”
  • Bring some extra milk
  • It's a fixer upper
  • Yuck
  • Yuck again
  • Rust and Mould
 of 5 bubbles TheRankins, 11 Feb 2017 | Read review
“You must go beachfront”
 of 5 bubbles Penelope3352, 2 Feb 2017 | Read review
“We stayed in other accommodation”
 of 5 bubbles sandratS2114DE, 1 Feb 2017 | Read review
“All rooms are the same - all open onto an interior courtyard, none make any use of the water view”
 of 5 bubbles suetake2, 16 Jan 2017 | Read review
5 of 5