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Hilton Garden Inn Westbury

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Hilton Garden Inn Westbury
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566 Reviews from our TripAdvisor Community

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Showing 559: English reviews
Reviewed 4 days ago NEWvia mobile

Hilton Garden Inn Westbury is one of the hotel that you only wish you can get anywhere you stay in the country luckily I say on long is and when I am here there's no better hotel than Hilton Garden Inn Westbury. Their staff is very friendly I got checked in by Diana who is very pleasant and accommodated to...

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Helpful?
Thank Aaron G
New York City, New York
HOTEL’S FAVOURITE REVIEW
Reviewed 3 September 2016

I travel every week for work, and I recently rented out a meeting room at the Hilton Garden Inn Westbury, and also stayed there for two nights. I can't even begin to tell you how amazing every single person here was, and how they all went out of their way to make me feel welcome, and to make sure I...

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Thank QueensKT
About Hotel's Favourite Review
Sade B, General Manager at Hilton Garden Inn Westbury, responded to this review

Karen T, I can't thank you enough for the wonderful feedback! We are all so happy that you enjoyed your stay with us. Some of the team read your original letter, and like me- they too cried at how thoughtful it was. WE ALL look forward to seeing you in a future stay. THANK YOU FOR THE GIFTS, WE LOVED...

Phoenix
Reviewed 5 days ago NEW

We had to make arrangements for a last minute funeral and could not have been more pleased with with Hilton Garden Inn. Staff were great and even allowed our family to hold a small gathering in the lobby where we holed up during a large snow storm that rolled through town. Comfortable rooms and nice staff.

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Thank janvipd
NH
Reviewed 2 weeks ago

Signed up as an Honors member to accumulate points for future vacations. Pleasant staff, even cleaned the snow off of my. Will definitely use this hotel again and will try the breakfast. Clean and enjoyable.

Review collected in partnership with Hilton Garden Inn
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Thank stevecC8279UW
Port Charlotte, FL
Reviewed 2 weeks ago

Great customer service. Pillows were the worst. Paper thin walls. Restaurant seemed to always be closed! Our stay was Dec.27-31,2016. Overall room was very clean. Won't stay here again, due to the poor sleep quality.

Review collected in partnership with Hilton Garden Inn
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Thank lynnl624
Levvitown NY, United States
Reviewed 2 weeks ago

This is a great location, near the Hofstra University. The rooms and the grounds are very clean. The food is excellent and located in the lobby area. They do have room service to the room. They don't have a porter service for your bags. They have a pool and exercise room. The employees working at the desk are very helpful...

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Thank Charles M
Reviewed 3 weeks ago

The hotel staff could not have been nicer. They are friendly, helpful and aim to please. I was disappointed in the cleanliness of my room. I have stayed here many times before and not had an issue. It is nice to have breakfast available in the hotel for a reasonable price. Overall the stay was fine. I will most likely...

Review collected in partnership with Hilton Garden Inn
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Thank Theresa F
Sade B, General Manager at Hilton Garden Inn Westbury, responded to this review

Thanks Theresa F for taking the time to share your feedback. We strive to exceed your expectations, and I am so sorry that we fell short in delivering that to you. We will be sure to share your feedback with the appropriate departments, and will be sure to make the necessary improvements. If there is anything else I can do,...

CT
Reviewed 3 weeks ago

The room was nice, the lobby looked nice, but that was it. The staff was polite but I felt like I interrupted them when I wanted to pay for an item. Check in seemed robotic, like she was going through the motions.

Review collected in partnership with Hilton Garden Inn
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Thank Diane P
Sade B, General Manager at Hilton Garden Inn Westbury, responded to this review

Thanks Diane P for taking the time to share your feedback. We strive to provide you with a clean and friendly place to stay while you are away from home, and I am sorry that we fell short in delivering that to you. We hope that if you are ever in the Westbury NY area in the future you will...

Reviewed 3 weeks ago

Fairly central on Long Island, free parking, easy access to the Meadowbrook and looked like a shopping center was nearby (with Fortunoffs). The hotel and first floor room were clean and reasonably new. The staff was friendly and helpful for the questions we had. The air handling is reasonably quiet forced air, with a thermostat. Neutrogena bathroom products are supplied....

Review collected in partnership with Hilton Garden Inn
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Thank dougr590
Sade B, General Manager at Hilton Garden Inn Westbury, responded to this review

Thanks dougr590 for taking the time to share your feedback. We are sorry about the noise you experienced during your recent stay. We look forward to seeing you again soon if you are ever in the Westbury NY area. You Can Count On Us!

HERNDON, United States
Reviewed 3 weeks ago

Hotel GM SADE BETTIS need more training towards customer service. Called GM on 12/19/16 around noon time regarding the issue i had during my stay at Westbury Hilton garden Inn. We were attending the wedding at Westbury area. On Dec 23,2016 called front desk around 5pm asking for a caesar I was told by front desk member that (YOU NEED...

Review collected in partnership with Hilton Garden Inn
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Thank 714khuramh
Sade B, General Manager at Hilton Garden Inn Westbury, responded to this review

714khuramh Thanks for sharing your feedback, while we appreciate your comments I would like to clarify a few issues about your comments. On the night of check in you requested to borrow scissors from the front desk. The front desk agent simply responded "Sure, but please be sure to bring them back" You felt that this statement meant she was...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Westbury

Address: 1575 Privado Rd, Westbury, NY 11590-5202
Region: United States > New York > Long Island > Westbury
Price Range: $211 - $378 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Westbury 3*
Number of rooms: 140
Reservation Options:
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Also Known As:
Hilton Garden Inn Westbury Hotel Westbury
Westbury Hilton Garden Inn
Hilton Westbury
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Westbury staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Westbury staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Comfortable beds; breakfast to order (fee); great location”
 of 5 bubbles janvipd, 17 Jan 2017 | Read review
“Choose a room on an upper floor away from the elevators.”
 of 5 bubbles ER5516, 12 Nov 2016 | Read review
“our Suite was huge, clean, quiet and just perfect for our stay. AC unit was a bit noisy but not overbearingly so.”
 of 5 bubbles margaretb351, 28 Oct 2016 | Read review
“it seemed overall busy but not to loud”
 of 5 bubbles peggyvb, 24 Oct 2016 | Read review
“Great place!”
 of 5 bubbles djorge2016, 15 Jul 2016 | Read review
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