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Hilton Garden Inn Westbury

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Hilton Garden Inn Westbury
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589 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Westbury
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Showing 582: English reviews
east brunswick, United States
Reviewed 2 February 2017

The hotel was recently renovated and it showed, the lobby was super modern and the rooms apart from the shower head:) were modern as well. Staff were friendly and courteous, I recommend any one visiting this local area to stay at the Hilton Garden INN.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 320raulb
Sade B, General Manager at Hilton Garden Inn Westbury, responded to this review

Thank You 320raulb for taking the time to share your feedback. We strive to provide you with a clean and friendly place to stay while you are away from home, and we are thrilled that we provided that to you. We will be sure to share your comments with the entire team. You Can Count On Us !

Reviewed 24 January 2017 via mobile

Travelled for work. Happy the hotel was clean and friendly after a long day. The cook was amazing; best asparagus I've ever had. Treadmill was broken making the fitness area crowded, but it was clean. Unfortunately, the heat inside the fitness center was set at 80 degrees; both days. Several guests had experienced the same thing each time they entered....

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Helpful?
Thank Julie K
Sade B, General Manager at Hilton Garden Inn Westbury, responded to this review

Thanks for taking the time to share your feedback. We are thrilled that you enjoyed your recent stay with us. We apologize for the issues encountered and we’re working with our team to ensure the situations don’t happen again. We want you to know that the comments we receive from our guests are taken very seriously and your suggestions will...

Tampa, Florida
Reviewed 23 January 2017

"NeeNee" at the front desk was acceptional, she had patience with guests in front of me that were being out right rude...She kept smiling and took care of business. If you like a firm mattress this is the place for you, that's the only thing I didn't care for. If you ask they will put a pad on it to...

Review collected in partnership with Hilton Garden Inn
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Thank 596nicholass
Sade B, General Manager at Hilton Garden Inn Westbury, responded to this review

Thanks for taking the time to share your feedback. We are thrilled that you enjoyed your recent stay with us. We look forward to seeing you again soon in a future stay. You Can Count On Us!

Baltimore, United States
Reviewed 23 January 2017

It was very clean and the staff was very helpful, great location as well.The price point was good, and it appeared to very new.The people at the breakfast bar was very friendly.I hope to be coming back to the Long Island area very soon.I will be staying there again.

Review collected in partnership with Hilton Garden Inn
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Thank lewisrw2017
Sade B, General Manager at Hilton Garden Inn Westbury, responded to this review

Thank You lewisrw2017 for taking the time to share your feedback. We strive to provide you with a clean and friendly place to stay while you are away from home, and we are thrilled that we provided that to you. We look forward to seeing you again when you are in the Westbury, NY area. You Can Count On Us!

Reviewed 19 January 2017 via mobile

Hilton Garden Inn Westbury is one of the hotel that you only wish you can get anywhere you stay in the country luckily I say on long is and when I am here there's no better hotel than Hilton Garden Inn Westbury. Their staff is very friendly I got checked in by Diana who is very pleasant and accommodated to...

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Helpful?
Thank Aaron G
Sade B, General Manager at Hilton Garden Inn Westbury, responded to this review

Thank you for sharing your feedback! We will be sure to share your comments with the entire team. We look forward to seeing you again soon!

Phoenix
Reviewed 18 January 2017

We had to make arrangements for a last minute funeral and could not have been more pleased with with Hilton Garden Inn. Staff were great and even allowed our family to hold a small gathering in the lobby where we holed up during a large snow storm that rolled through town. Comfortable rooms and nice staff.

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Helpful?
Thank janvipd
Sade B, General Manager at Hilton Garden Inn Westbury, responded to this review

Thank you janvipd for sharing your feedback! We will be sure to share your comments with the entire team. We look forward to seeing you again soon!

NH
Reviewed 9 January 2017

Signed up as an Honors member to accumulate points for future vacations. Pleasant staff, even cleaned the snow off of my. Will definitely use this hotel again and will try the breakfast. Clean and enjoyable.

Review collected in partnership with Hilton Garden Inn
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Thank stevecC8279UW
Sade B, General Manager at Hilton Garden Inn Westbury, responded to this review

Thanks stevecC8279UW for taking the time to share your feedback. We are thrilled that you enjoyed your recent stay with us. We look forward to seeing you again soon in a future stay. You Can Count On Us!

Port Charlotte, FL
Reviewed 4 January 2017

Great customer service. Pillows were the worst. Paper thin walls. Restaurant seemed to always be closed! Our stay was Dec.27-31,2016. Overall room was very clean. Won't stay here again, due to the poor sleep quality.

Review collected in partnership with Hilton Garden Inn
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Thank lynnl624
Sade B, General Manager at Hilton Garden Inn Westbury, responded to this review

We’re sorry we didn’t provide the quality of amenities and service you deserved during your recent stay at our hotel. We apologize for the issues encountered and we’re working with our team to ensure the situations don’t happen again. We want you to know that the comments we receive from our guests are taken very seriously and your suggestions will...

Levvitown NY, United States
Reviewed 4 January 2017

This is a great location, near the Hofstra University. The rooms and the grounds are very clean. The food is excellent and located in the lobby area. They do have room service to the room. They don't have a porter service for your bags. They have a pool and exercise room. The employees working at the desk are very helpful...

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Helpful?
Thank Charles M
Sade B, General Manager at Hilton Garden Inn Westbury, responded to this review

Thank You Charles M for taking the time to share your feedback. We strive to provide you with a clean and friendly place to stay while you are away from home, and we are thrilled that we provided that to you. We look forward to seeing you again. You Can Count On Us!

Reviewed 30 December 2016

The hotel staff could not have been nicer. They are friendly, helpful and aim to please. I was disappointed in the cleanliness of my room. I have stayed here many times before and not had an issue. It is nice to have breakfast available in the hotel for a reasonable price. Overall the stay was fine. I will most likely...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Theresa F
Sade B, General Manager at Hilton Garden Inn Westbury, responded to this review

Thanks Theresa F for taking the time to share your feedback. We strive to exceed your expectations, and I am so sorry that we fell short in delivering that to you. We will be sure to share your feedback with the appropriate departments, and will be sure to make the necessary improvements. If there is anything else I can do,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Westbury

Address: 1575 Privado Rd, Westbury, NY 11590-5202
Region: United States > New York > Long Island > Westbury
Price Range: $220 - $385 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Westbury 3*
Number of rooms: 140
Reservation Options:
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Also Known As:
Hilton Garden Inn Westbury Hotel Westbury
Westbury Hilton Garden Inn
Hilton Westbury
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Westbury staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Westbury staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Comfortable beds; breakfast to order (fee); great location”
 of 5 bubbles janvipd, 17 Jan 2017 | Read review
“Choose a room on an upper floor away from the elevators.”
 of 5 bubbles ER5516, 12 Nov 2016 | Read review
“our Suite was huge, clean, quiet and just perfect for our stay. AC unit was a bit noisy but not overbearingly so.”
 of 5 bubbles margaretb351, 28 Oct 2016 | Read review
“it seemed overall busy but not to loud”
 of 5 bubbles peggyvb, 24 Oct 2016 | Read review
“Great place!”
 of 5 bubbles djorge2016, 15 Jul 2016 | Read review
5 of 5