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The Ritz-Carlton New York, Westchester

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The Ritz-Carlton New York, Westchester
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519 Reviews from our TripAdvisor Community

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Showing 496: English reviews
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Abingdon, Maryland
Reviewed 2 days ago NEW

This is our second stay at this location in less than a year. We love the professionalism, care and warmth of the staff . Standouts for us on this visit: valets Kevin, Oscar; In-room dining staff Marlene and Aaron. Special thanks to Allison for getting my son a lint roller for his suit jacket early Saturday morning. We will visit...

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank Nikiya W
Reviewed 4 days ago NEWvia mobile

We stay here a few times a year and it's our go to place in NY. The service is impeccable from start to finish and that's what makes it such a special place. From the Doormen (Gary and Azeem) to Joel in the lounge, it always feels like home. I do think it's time for a refresh of the rooms....

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Thank Bennett B
Philadelphia, Pennsylvania
Reviewed 6 days ago NEW

We returned to this property this week. We simply enjoy it -- always. We have visited it several times, and we never find ourselves disappointed. We will return. The suites are wonderful -- they are spacious, fresh, clean, bright (when necessary) and provide extremely comfortable bedding. Two occupants never will find themselves falling over one another. (This stands in stark...

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Thank annenorman
Charlotte, North Carolina
Reviewed 1 week ago

Satisfactory stay with professional staff. When I'm with family it's always a good time .If the hotel had maybe more security on staff the problem would have been detected. My wife did enjoy the room service to be promp and curtious

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank Kenneth R
Katie P, Public Relations Manager at The Ritz-Carlton New York, Westchester, responded to this review

Thank you for taking the time to provide us your feedback pertaining to the challenges you faced during your recent stay with us at The Ritz-Carlton New York, Westchester. Please accept my sincerest apologies for the disappointment you experienced during your recent stay with us. Unfortunately, our service did not meet your expectations, nor did we live up to the...

Boston, Massachusetts
Reviewed 1 week ago

My family and I recently stayed at this Ritz for a brief stay on our way back from NYC. Extremely easy to make a reservation and check-in and out were exceptionally smooth. We had a great nights sleep and enjoyed a wonderful, peaceful breakfast the following morning. This is a wonderful oasis and we certainly be back in the future.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank Brian L
Detroit, Michigan
Reviewed 1 week ago

Overall the hotel was very nice but there were little things that compromised the experience for a luxury hotel. The room was nice and well decorated but the furniture's wood surfaces and operation was starting to show some wear and tear, same with the bathroom. The staff was exceptional though, in every respect which made up for most of the...

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank georgerd2016
Katie P, Public Relations Manager at The Ritz-Carlton New York, Westchester, responded to this review

Thank you for taking the time to provide us your feedback pertaining to the guestroom challenges you faced during your recent stay with us at The Ritz-Carlton New York, Westchester. I would like to take this opportunity to sincerely apologize for disappointment you experienced during your stay with some of our amenities. Unfortunately, our amenities did not meet your expectations....

Delray Beach, Florida
Reviewed 1 week ago

Since we moved away from New York, we always stay here when visiting family in Westchester.I booked an Executive Suite, and at check in we were upgraded to a 1 bedroom suite.Really loved the suite,it was perfect,and had my grandson sleep over on the sofabed for 2 nights.He loved the pool,and we had breakfast in the room,which he really loved.Also...

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Thank delray222
Reviewed 2 weeks ago

We stayed two nights for a staycation, as we live in nearby NYC! We used this as a halfway point to visit my brother over the Tappen Zee bridge for two separate trips and it was fabulous! We look forward to turning this into an annual experience for some luxury during family visits!

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Thank 945mitchellc
Reviewed 2 weeks ago via mobile

So comfortable after coming back from a long European trip. The staff is so lovely, who made our kids and us feel totally welcome and at home. Shout out especially to concierge Alicia, what a doll. Did all she possibly could to make stay there and now current stay at Ritz Central Park South special. Will lol forward to staying...

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Thank Hungrymungry22
White Plains, New York
Reviewed 2 weeks ago

Had a wonderful time the rooms were very nice. The staff was accommodating and helped with any questions that we had. We experienced in room dining for breakfast. They made the stay more special. We will go back again.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank melissagU7871DA

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
Discover The Ritz-Carlton New York, Westchester, the premier hotel in Westchester County, just minutes from Scarsdale, Bronxville and Rye. A mere 20 minutes to Greenwich, CT and only 31 miles to midtown Manhattan, this modern and sophisticated luxury hotel offers business travelers, couples and families a convenient location paired with an unforgettable experience. The hotel features exceptional amenities, beautifully appointed guest rooms and suites, full service Salon and Spa, 24-hour fitness center and a heated indoor rooftop pool with sauna and steam room. Enjoy two on-site dining options in either the Lounge or at BLT Steak to complement your stay. ... more   less 

Additional Information about The Ritz-Carlton New York, Westchester

Address: 3 Renaissance Square, White Plains, NY 10601-3001
Region: United States > New York > Westchester County > White Plains
Price Range: $449 - $741 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton New York, Westchester 5*
Number of rooms: 146
Reservation Options:
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Also Known As:
Ritz-Carlton Westchester Hotel White Plains
Ritz Carlton White Plains
Ritz White Plains
White Plains Ritz-Carlton
The Ritz-Carlton New York, Westchester White Plains, Westchester County
Hotel Style:
#1 Romantic Hotel in White Plains
#2 Business Hotel in White Plains
#2 Family Hotel in White Plains
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton New York, Westchester staff and other travellers.
8 questions
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Questions? Get answers from The Ritz-Carlton New York, Westchester staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were in 718, not far from the elevator”
annenorman, 21 Apr 2017 | Read review
“1 bedroom suites are the best”
delray222, 14 Apr 2017 | Read review
“ask to be upgraded to an executive suite, very spacious”
hephipreji, 3 Apr 2017 | Read review
“Find another hotel - Castle, Doubletree or Tarrytown House in Tarrytown.”
hiwaychild, 12 Jan 2017 | Read review
“Our 6th floor room was fabulous!”
MarianneD993, 28 Nov 2016 | Read review
5 of 5