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Crowne Plaza White Plains Downtown

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Crowne Plaza White Plains Downtown
Crowne Plaza White Plains Downtown
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615 Reviews from our TripAdvisor Community

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Showing 592: English reviews
Delray Beach, Florida
Reviewed 28 June 2016

Great place to spend your time in westchester. The room was spacious. The bed was great. Air conditioning was a little noisy. Hotel is right across the street from a mall with terrific upscale shops. Restaurants are also in close proximity

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Thank David C
Tonya I, Director of Sales at Crowne Plaza White Plains Downtown, responded to this review

Dear David C, Thank you for taking time to write a review of your recent stay at the Crowne Plaza White Plains. It is incredibly nice to hear that you enjoyed your stay, and we apologize that you had noise concerns with your air condition unit. It is our goal to make everyone’s stay exemplary in every way, so we...

Irvine, California
Reviewed 27 June 2016

This is very nice place to stay each time I have a business meeting in White Plains, NY. Very friendly and helpful staff, quiet area but only walking distance to main spots, have all facilities that I need while away from home.

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Thank vinry2016
Tonya I, Director of Sales at Crowne Plaza White Plains Downtown, responded to this review

Dear , Thank you for taking time to write a review of your recent stay at the Crowne Plaza White Plains. It is incredibly nice to hear that you enjoyed your stay. It is our goal to make everyone’s stay exemplary in every way. We look forward to seeing you again soon. Sincerely, Tonya Inman

New York City, New York
Reviewed 23 June 2016

Most of the staff appears to be quite unfriendly. They stand around and chit chat. There have been mornings where I've seen and heard them complaining while on the job. Very unprofessional. The only time they appeared professional is when Jose, the manager is there. Jose is very professional and is always there to help. It's a breakfast Buffett, so...

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2Thank 220Musttravel
IHGService, Guest Relations Manager at Crowne Plaza White Plains Downtown, responded to this review

Dear 220Musttravel, Thank you for taking the time to share your feedback regarding our hotel. It is disheartening to learn about your dismay towards the level of service rendered by some of our hotel staff members during breakfast. We apologize for any inconvenience this may have caused you. We would love to regain your faith in our hotel and would...

Reviewed 23 June 2016 via mobile

Concierge Emily (aka Amy) did a great job getting to and from restaurants and the train station. Went way out of her way to help us. Great hotel, great breakfast buffet. Definitely recommend. Will stay here again.

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1Thank Michelle N
Tonya I, Director of Sales at Crowne Plaza White Plains Downtown, responded to this review

Dear , Thank you for taking time to write a review of your recent stay at the Crowne Plaza White Plains. We agree that Emily is a rock star, and we have shared your comments with her. We look forward to seeing you again soon. Sincerely, Tonya Inman

Reviewed 23 June 2016 via mobile

Great hotel with nice breakfast buffet. Rooms and public areas were very clean and well kept. Staff was very helpful, especially Emily (Amy, lol!) who helped us make our way into the city on our last day. Highly recommend!

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1Thank Chris G
Tonya I, Director of Sales at Crowne Plaza White Plains Downtown, responded to this review

Dear Chris G, Thank you for taking time to write a review of your recent stay at the Crowne Plaza White Plains. Thank you also for recognizing Emily, who we are very proud to have on our team! We look forward to seeing you again soon. Sincerely, Tonya Inman

Sacramento, California
Reviewed 21 June 2016

My wife and I attended a wedding in White Plains, NY, and stayed at the Crowne Plaza. Nice big room with comfortable bed. We had a good shower. Everything was clean and staff were very friendly. We had a strange smell in our first room. Told the front desk staff and they promptly moved us to a different room. I...

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Thank travis_tucker
Tonya I, Director of Sales at Crowne Plaza White Plains Downtown, responded to this review

Dear travis_tucker , Thank you for taking time to write a review of your recent stay at the Crowne Plaza White Plains. It is incredibly nice to hear that you enjoyed your stay. It is our goal to make everyone’s stay exemplary in every way. We look forward to seeing you again soon. Sincerely, Tonya Inman

Guaynabo
Reviewed 21 June 2016 via mobile

Web were a Group of 115 and we stay in Crowne in White Plains, NY. We need trasportar ion several times and there were an emplee name Richard R. Who was very friendly with the whole group. Honestly, we Will return.

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Thank Eleanor V
Tonya I, Director of Sales at Crowne Plaza White Plains Downtown, responded to this review

Dear , Thank you for taking time to write a review of your recent stay at the Crowne Plaza White Plains. It is our pleasure to work with groups of all sizes, and were happy to accommodate your transportation needs. We look forward to seeing you again soon. Sincerely, Tonya Inman

Brentwood, Tennessee
Reviewed 19 June 2016

Excellent staff, will make sure your stay is successful and restful. Clean and comfortable. The concierge floor is amazing. Worth the added cost. The staff is attentive and makes sure you expectations are met.

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Thank KarenDPT
Tonya I, Director of Sales at Crowne Plaza White Plains Downtown, responded to this review

Dear KarenDPT, Thank you for taking time to write a review of your recent stay at the Crowne Plaza White Plains. It is our team's goal to meet and exceed all service expections, and we are happy we were able to do this for you. We look forward to seeing you again soon. Sincerely, Tonya Inman

Bluefield, West Virginia
Reviewed 19 June 2016

The staff of this place is awesome. The main issue is the breakfast is not included and the price is to high for the breakfast.the rooms are nice and I enjoyed the location it was perfect close to everything.

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Thank Todd C
Tonya I, Director of Sales at Crowne Plaza White Plains Downtown, responded to this review

Dear Todd C, Thank you for taking time to write a review of your recent stay at the Crowne Plaza White Plains. We understand that breakfast is a very important part your stay, and when you stay with us again, please take advantage of one of our packages that includes breakfast buffet. We look forward to seeing you again soon....

Sturbridge, Massachusetts
Reviewed 17 June 2016

When I checked in, I had to ask for a luggage cart for all my bags and boxes. No one offered to help me with them either although the staff was otherwise very friendly. Rooms are clean and very nicely appointed. If you're not in a rush. order off the breakfast menu instead of the buffet. Much cheaper! Rooms were...

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Thank Momstyr
Tonya I, Director of Sales at Crowne Plaza White Plains Downtown, responded to this review

Dear Momstyr , Thank you for taking time to write a review of your recent stay at the Crowne Plaza White Plains. It is great that you were happy with your stay; however, please accept our apologies for any delay in getting your bags to your room. Your comments will help with our continued efforts to improve our service. We...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Crowne Plaza White Plains Hotel is situated in downtown White Plains, NY, the heart of Westchester County. This White Plains New York hotel is only 30 minutes from Manhattan. Perfect for business and leisure travelers alike, it's accross the street from world class shopping at The Westchester Mall with Neiman Marcus and Nordstrom, among other fine retailers. New York Airports - La Guardia, JFK and Newark, are all easily accessible from the hotel. If you are planning a meeting, the Crowne Plaza White Plains Westchester Hotel is 'The Place to Meet' with the Crowne meetings director to work with you hand in hand until your event is completed. We'll ensure that you have one point of contact for all of your needs during your events by providing a daily meetings debrief. This Crowne Plaza White Plains NY hotel promises a better meetings experience for the meeting planner and a better night's sleep for the meeting attendees and guests. ... more   less 

Additional Information about Crowne Plaza White Plains Downtown

Address: 66 Hale Ave, White Plains, NY 10601-4504
Region: United States > New York > Westchester County > White Plains
Price Range: $188 - $324 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza White Plains Downtown 3.5*
Number of rooms: 402
Reservation Options:
TripAdvisor is proud to partner with IHG, Orbitz, Booking.com, Travelocity and Hotels.com so you can book your Crowne Plaza White Plains Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza White Plains Downtown Hotel White Plains
White Plains Crowne Plaza
Crowne Plaza White Plains Downtown Westchester County, New York
Hotel Style:
#4 Business Hotel in White Plains
#5 Family Hotel in White Plains
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Just ask and they'll give you best they've got”
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“Ask for a room not overlooking the parking garage”
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