Residence Inn by Marriott White Plains Westchester County
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About
#5 of 7 hotels in White Plains
Location
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GreenLeaders GreenPartner
Finding an ideal hotel in White Plains does not have to be difficult. Welcome to Residence Inn White Plains Westchester County, a nice option for travellers like you.
Given the close proximity to The Garden of Remembrance (0.3 mi), guests of Residence Inn White Plains Hotel can easily experience one of White Plains' most popular landmarks.
Guest rooms offer amenities such as a flat screen TV, air conditioning, and a kitchenette, and guests can go online with free wifi offered by the hotel.
Residence Inn White Plains Hotel features 24 hour front desk, express check-in and check-out, and baggage storage, to help make your stay more enjoyable. The property also boasts a fitness center and free breakfast. If you are driving to Residence Inn White Plains, parking is available.
During your visit, be sure to check out one of White Plains' popular ribs restaurants such as P.F. Chang's, Ribs On the Run, and Emma's Ale House, all a short distance from Residence Inn White Plains.
If you’re looking for something to do, Westchester RiverWalk (0.3 mi) is a nice way to spend some time, and it is within walking distance of Residence Inn White Plains Westchester County.
Residence Inn White Plains Westchester County looks forward to welcoming you on your visit to White Plains.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Bowling
Mini golf
Pets Allowed ( Dog / Pet Friendly )
Car hire
Car park
Wifi
Restaurant
Breakfast available
Breakfast buffet
Vending machine
Tennis court
Billiards
Business Centre with Internet Access
Meeting rooms
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
Shared lounge / TV area
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Business
Languages Spoken
English, Spanish, Arabic
Location
73Somewhat walkable
Grade: 73 out of 100
31Restaurantswithin 0.5 km
3Attractionswithin 0.5 km
Contact
5 Barker Ave, White Plains, NY 10601-1503
Getting there
Car HireSee all White Plains car hire
311Reviews3Q+A53Room tips
Reviews
Traveller rating
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- 17
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Most Recent
They are doing renovations here. They begin hammering concrete at 8:00 am each day, yes Saturday and Sunday too, until 5:00 pm. Non stop. Do not book this hotel. They will not tell you about this so I am telling you.
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Date of stay: January 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: The tip for this hote is not to book it. They are beating out concrete above the 7th floor which...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Whatever you do don't park in their parking garage, especially if you have an SUV. Some of the ramps are so narrow the sides of your vehicle will scrape against the wall, which is what happened to mine. I was not warned about this by the hotel staff either and when I tried to talk to a manager i was told none was available when it happened (around midnight) or even the next morning. I was told the manager gets in anywhere from 9 am to 9:30 am to 10 or 10:30 am or whenever he feels like it. What kind of a way is this to run a hotel? They need to warn their guests who are driving SUVs. one staffer told me one vehicle got stuck in a ramp and there are scrape marks on the walls along some of the ramps.
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Date of stay: November 2022Trip type: Travelled on business
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This hotel seems very aged and it was hard to believe it's a Marriott property. Here's why I rated it a 2 out of 5. Shower water temperature rapidly oscillated from scalding hot to ice cold (also confirmed experience of another guest). Air conditioning units work, but are pretty noisy. Some of the furniture is pretty beat up. Hot breakfast items were prepackaged plastic-wrapped thrown in a serving tray--and they were awful quality.
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Date of stay: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Triin P, Owner at Residence Inn by Marriott White Plains Westchester County
Responded 9 Aug 2022
Thank you for your recent feedback. We thrive to give all our guests a great experience and we apologize for not been able to provide you with one.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A big shout out to the staff of Residence White Plains, Emanuel, Sterling and Goldie, for making our month long stay so pleasant after our family experienced a house fire. They went above and beyond their job descriptions to ensure we were comfortable during a very stressful time. Emanuel, always at his post everyday with a smile and prompt attention to our requests (and patience with our stories). Sterling, creatively ensuring our stay was uninterpreted after a booking mix up. Goldie, accommodating our needs before we needed to ask. Your small acts are what make a big difference. Thank you for making our stay as much of a home as possible under the circumstances. We surely will come back for a more leisurely visit. Location is great, close to all the stores and walking distance to the train into the city. The rooms have a separate sitting area with a small kichenette which makes it comfortable for my family of 4 and a dog!…
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Date of stay: June 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Triin P, Owner at Residence Inn by Marriott White Plains Westchester County
Responded 3 Aug 2022
Thank you very much for taking time out of your day to provide us with feedback. We hope to see you back one day!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Definitely not a hotel I would stay in again. Old and tired and in definite need of renovations. Kitchen cabinets dirty, sheets don’t fit the bed, couch cushions have no structure or firmness, breakfast is poor and if you don’t get there early, there’s no food replenishment. You can’t park your car indoors if you have an taller SUV. Height is 5”11”. Should have booked at the Opus.
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Date of stay: June 2022
Rooms
Location
Service
Room Tip: Not sure there are any.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Triin P, Owner at Residence Inn by Marriott White Plains Westchester County
Responded 13 Jul 2022
Thank you for your recent feedback. We thrive to give all our guests a great experience and we apologize for not been able to provide you with one.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Hotel is run down, smells, furniture is worn and outdated, window screens torn and the bathroom was dirty. The front desk was accommodating but it did not make up for the awful hotel room. As a gold Marriott member I will also complain to Marriott directly. Paid over $800 for a 2-night stay - don't do it!
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Date of stay: May 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Triin P, Owner at Residence Inn by Marriott White Plains Westchester County
Responded 13 Jul 2022
Thank you for your recent feedback. We thrive to give all our guests a great experience and we apologize for not been able to provide you with one.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Booked two large rooms at app. $300 each per night. Sterling at the desk was careful and engaging and thus not the problem. The Problem? Shower did not work and one of the easy chairs had a piece of metal sticking out which struck my wife. I have Gold or Platinum Marriott and there website provides no redress and their telephone complaint is a 12 minute wait and then references an online filing. Marriott has changed and is no longer either safe nor user friendly.
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Date of stay: May 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ken H, General Manager at Residence Inn by Marriott White Plains Westchester County
Responded 26 May 2022
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of your expectations. I have shared your feedback with the engineering department to ensure the necessary guidelines are in place and reviewed to prevent these issues from occurring in the future. Due to the inconvenience, we issued twelve thousand Marriott Bonvoy Points to your account this afternoon. It was a pleasure to have you as our guest. My hope for the future is that you will give us another chance to provide the guest experience we strive to deliver! Feel free to let me know if there is anything we can do to make your next stay a memorable one.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Place smells like a zoo reeks of animals, hotel may be a homeless shelter most of the guests seem to live here long term and have animals, place smells like a zoo even after the manager had somebody spray perfume I never saw a hotel with so many pets in it,last time I stay here
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Date of stay: March 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ken H, General Manager at Residence Inn by Marriott White Plains Westchester County
Responded 8 Mar 2022
We thrive to give all our guests a great experience. I’m sorry to hear we couldn’t provide you with one. I appreciate you bringing it to our attention. I will share your message with the leadership team. Thank you for taking the time to share your thoughts regarding this issue!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rooms are outdated and furniture disgusting. Carpet looks as if someone used the room as a beer garden. Price is $199 for a Motel 6 standard and all rooms are sad and worn as told by front desk. If you’re looking for a nice hotel, avoid this 2 star hotel at all cost
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Date of stay: March 2022Trip type: Travelled on business
Room Tip: Worn out and nothing new here
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ken H, General Manager at Residence Inn by Marriott White Plains Westchester County
Responded 3 Mar 2022
Thank you for your recent feedback. We thrive to give all our guests a great experience and we apologize for not been able to provide you with one. We will share your message appropriately within the organization.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is definitely dog friendly. They even have a treat jar and the Avalon has poop bags outside. My only complaint was the gross breakfast, thin very uncomfortable sofa matress and the easy accessible hotel. That may seem good but on weekends there are parties and random people coming in and out. There was some man downstairs on the weekends but he was just on his phone all night. Not sure what his role was. Also there was a homeless man that kept coming in and out and harassing the guests and employees. Not sure how to fix the low security but I didn't feel easy on weekends with groups of young adults or teens hanging outside smoking or throwing glass. During the week it was fine. It is known as the "party" hotel.
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Date of stay: September 2021Trip type: Travelled with family
Room Tip: Breakfast was not good
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Island Hospitality Management, Owner at Residence Inn by Marriott White Plains Westchester County
Responded 12 Oct 2021
Thank you for taking the time to share your feedback. I apologize that your experience did not meet your expectations and given another opportunity, we will aim to get it right. We seek to provide a great experience for all of our guests and hope to have another opportunity to do that for you in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$228 - US$319 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
residence inn white plains hotel white plains, white plains residence inn
LOCATION
United StatesNew YorkWestchester CountyWhite Plains
NUMBER OF ROOMS
134
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Claim Your ListingRESIDENCE INN BY MARRIOTT WHITE PLAINS WESTCHESTER COUNTY: UPDATED 2023 Hotel Reviews, Price Comparison and 306 Photos (New York) - Tripadvisor
Frequently Asked Questions about Residence Inn by Marriott White Plains Westchester County
Which popular attractions are close to Residence Inn by Marriott White Plains Westchester County?
Nearby attractions include 5th Dimension Vr (0.3 km) and White Plains Presbyterian Church (0.4 km).
What are some of the property amenities at Residence Inn by Marriott White Plains Westchester County?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Residence Inn by Marriott White Plains Westchester County?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Residence Inn by Marriott White Plains Westchester County?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at Residence Inn by Marriott White Plains Westchester County?
Yes, a parking garage and paid public parking on-site are available to guests.
What are some restaurants close to Residence Inn by Marriott White Plains Westchester County?
Conveniently located restaurants include The Melting Pot, Aberdeen Seafood and Dim Sum, and Graziella's.
Are there opportunities to exercise at Residence Inn by Marriott White Plains Westchester County?
Yes, guests have access to a fitness centre during their stay.
Is Residence Inn by Marriott White Plains Westchester County located near the city centre?
Yes, it is 0.5 km away from the centre of White Plains.
Are any cleaning services offered at Residence Inn by Marriott White Plains Westchester County?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Residence Inn by Marriott White Plains Westchester County?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Residence Inn by Marriott White Plains Westchester County offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.