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Salvatore's Grand Hotel

Booking.comUS$129*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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622 Reviews from our TripAdvisor Community

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There are newer reviews for Salvatore's Grand Hotel
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Showing 620: English reviews
Reviewed 3 weeks ago

Once each year, my husband and I stay at Russell's as part of our church's annual marriage retreat. We like the cleanliness of the hotel along with the beautiful decor and attention to detail. Everything about Russell's is excellent. The food is amazing. I especially like the rack of lamb.

Review collected in partnership with this hotel
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Helpful?
Thank joanhM5085CM
Mark J, Owner at Salvatore's Grand Hotel, responded to this review

Joan- I love booking your group each year, Mike S. emails me all year long making sure your group is well looked after- I'm glad you look forward to it as much as we do hosting the group- Have a great Summer.

florida
Reviewed 3 weeks ago

Taking a gamble - we reserved a room/dinner package based on TripAdvisor reviews and the fact that it was close to the airport - good for our early morning flight out of BUF. The hotel complex is easy to find, well lit at night. Check in is easy and friendly. It's a GRAND place. Truly grand! A throwback to the...

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Helpful?
Thank ButterflyGalFlorida
Mark J, Owner at Salvatore's Grand Hotel, responded to this review

Sometimes a gamble pays off! But we were the lucky ones! I'm so glad we were lucky enough to host you and offered an experience that you so eloquently shared to the TripAdvisor world We try our hardest to maintain the level of service you experienced and the ambiance of a class restaurant. Our staff is special- and your review...

Reviewed 4 weeks ago

Hotel is immaculate! Restaurant staff is extremely professional, attentive, and kind. Food was phenomenal! Russell runs his place like a USAircraft Carrier. Every staff member is trained A plus! Cannot say one bad thing about this establishment!

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1Thank 443sandyw
Mark J, Owner at Salvatore's Grand Hotel, responded to this review

What an analogy- I love it and will use it in our training. Thank you for taking the time to share your experience.

Niagara Falls, New York
Reviewed 4 weeks ago

We had had dinner at Russell's Steaks, Chops and More...always a fine dining experience! The first time we went there Bob was our server and he is so competent and friendly we now ask for him every time. When we got to Russell's we saw our name on the marquee; what a nice surprise! The rooms in the Graand Hotel...

Review collected in partnership with this hotel
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Helpful?
Thank peggysue_martinez7
Mark J, Owner at Salvatore's Grand Hotel, responded to this review

Our Staff is amazing and I thank my lucky stars everyday!! No matter the industry/business you are in or encounter theses days- the simple hello's and thank you's seems to be a gesture often forgotten. I heard a quote last week- " Work hard and Be nice" what advice. Thanks for noticing our staff, they do both.

Buffalo
Reviewed 4 weeks ago

Hotel was beautiful! The overnight dinner package was a great deal, food was delicious, service impeccable! Even offered a breakfast buffet in the morning. We celebrated our 11th wedding anniversary and will come back yearly for it!

Review collected in partnership with this hotel
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Thank tracyleebennett
Mark J, Owner at Salvatore's Grand Hotel, responded to this review

Happy Anniversary -Thanks for letting us play a little part in it!! Hope to See you back soon! The dinner package is available year round, in case you don't want to wait a year.

Getzville, New York
Reviewed 19 April 2017

Been to Russell's for dinner several times. Had several very good meals in the mail dining room with my entire family including the children. Tried to celebrate my son's 13th birthday dinner this evening with his neighbor friend at the 5 o'clock special dinner, most tables are in the lobby not in the bar! We were told after we got...

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Helpful?
Thank mkmmtholyoke
Mark J, Manager at Salvatore's Grand Hotel, responded to this review

We apologize for the confusion, our Tuesday special is a BAR promotion meaning we offer discounted food items with the hopes of making it back in bar business. This is why children are not permitted. I am glad the family has had the opportunity to try our main dining and has had good experiences previously. This is simply a misunderstanding...

Toronto, Canada
Reviewed 17 April 2017

From the moment you enter the hotel, this is the way a hotel is made to be. Special. Plenty of free parking and lots of room to unload your vehicle. The front staff are very friendly and efficient. The entrance is welcoming and the layout is perfect. The fish tank is something else to look at. The personal service and...

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1Thank Marc S
Akron, New York
Reviewed 16 April 2017 via mobile

We chose the overnight package that included dinner for two at the hotel restaurant, Russells Steaks, Chops &More. We had a King jacuzzi suite. The room was very clean and comfortable. The shower was huge. The menu had many choices, the service was first class and the quality of the food was top end. The wait staff is very knowledgeable...

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Helpful?
Thank Tramdan
Toronto, Canada
Reviewed 14 April 2017

Rooms are exceptional, staff the best and the owner is hands-on and very visible and approachable every day. The restaurant is second to none and if you don't take advantage of their meal deal you are hurting yourself.

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Helpful?
Thank bemeto
Mark J, Owner at Salvatore's Grand Hotel, responded to this review

THANK YOU THANK YOU THANK YOU What a way to end a busy week, reading your review - I am printing it for our staff to see. We work hard every day and created something fairly unique, I'm glad you enjoyed it, and your right- Our overnight dinner package is the best value I have ever seen

Toronto, Canada
Reviewed 12 April 2017

Me and my wife often travel out of BUF for short hauls and we look so forward to starting/ending our vacations abroad with a night or two here. The steakhouse is by far the best place in miles to take your special someone for a gourmet melt in your mouth dinner!

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Helpful?
Thank Justin M

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service

Additional Information about Salvatore's Grand Hotel

Address: 6675 Transit Rd, Williamsville, NY 14221-7212
Region: United States > New York > Williamsville
Price Range: $201 - $242 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Salvatore's Grand Hotel 3*
Number of rooms: 76
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Questions & Answers

Here's what travellers have asked, with answers from Salvatore's Grand Hotel staff and other travellers.
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Questions? Get answers from Salvatore's Grand Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Excellent,luxurious room with everything you need. ”
melanief200, 21 May 2017 | Read review
“I would imagine you would not want to be under a Jacuzzi room.”
bingo-player1, 18 May 2017 | Read review
“the jacuzzi rooms are the best, if you are able to get a suite, even better”
Chris1053, 9 May 2017 | Read review
“We enjoy the jacuzzi king room and get the dinner package along with it!!”
212maureenb, 8 May 2017 | Read review
“I loved how the room also had the newest way to power the room (key card) and the lights to push to signal maid service or "do not disturb". Lol--It actually reminded me of our last cruise ship that utilized the same updated features, and to save power. ”
204kathleenh, 8 May 2017 | Read review
5 of 5
Booking.com
US$129* /night
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Prices are for 1 room, 2 adults
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