Not sure what some of these reviews are about- but we just stayed at the Hatteras Island Inn and it was absolutely fine. Its not a 4 star hotel, its a basic motel. For the price, it is clean, modern and what one would expect. The carpets were not gross, the TV was nice, the bathroom was clean, the linens were new and clean, the AC worked, it didn't smell, the bed and pillows were comfortable. The pool is nice, too... its close to the beach and the staff was helpful and friendly. I would definitely recommend this to anyone who just needs an affordable place to sleep while they enjoy Hatteras. Bonus is you can walk over to Diamond Shoals for a really good breakfast, lunch or dinner!
Get the second floor if you want clean; first has suffered too many surges. I booked at the end of April for a June 3rd stay. I called twice in the month of May with questions, trying to determine the details of the property. People answering were vague and I should have seen the red flag and canceled then. Pictures make it look luxurious and possibly worth the $329 I was charged. Deceptive. It claims to be 600 feet from the beach but no water in sight. It's a very basic motor lodge, which I discovered only after I arrived. Two days before when I arrived in North Carolina, I had called again, having seen the pricing was way lower for my night. The person said wait till I arrive to sort it out. (It was one day too late for canceling by that time.) When I arrived and saw what I would get for $371 after tax, I felt cheated. The price was currently $149 for my room. No one on site had any power to rectify. In fact, you checked in with someone remotely. I was given an email address and that person politely wrote back that if I sent my reservation and check-in info he would look into it. Never heard back so yesterday I called a phone number from his email. Fortunately it was legit, but I got the news that too bad I booked that price. BEWARE!…
We made the reservation last minute based on what we saw on-line. We also didn’t know there was a storm on the way and they could have told us we could be stuck on the island is we booked there. Disadvantage of being out of town. The room was awful, wasn’t close to the pictures on-line and we were worried about getting trapped on the island so we left without spending the night. We both felt ripped-off by this hotel. My pictured are of the actual room. We felt like they took advantage of us as we were from out of town. It looks like we would have been stuck there for a few days if we stayed. I would hesitate to stay in this area unless you have a clear window on weather and avoid this hotel.
A fine reasonable choice, worth the money. I liked the Keurig machine, with a good selection of coffees and a tea. The beds were comfortable, the refrigerator and microwave worked fine. Everything in order, just about what you would expect. Good location.
I thought it would be okay. The fridge was cold at least. But there was black mold above the door in the bathroom, that was my first worry. But when we went to go to sleep, I could hear a couple fighting. At first I thought a little girl was having a temper tantrum with the screaming, but it went on and on for *hours*. Now and then a man would yell, and then the woman would start crying or screaming at the top of her lungs again. I called the front desk and it just rang, so I walked around the building trying to try to figure out the room where the fighting was coming from. I'd have called the police, except that the nearest emergency services were about an hour away. I eventually went to the front desk and called the number on the door until someone came. They told me that there wasn't anyone in any of the rooms around where I was staying, as though maybe I was imagining it? They called their manager, who told them to find whomever was yelling and clear it up, but they said there wasn't anyone in that area of the hotel except for us and there was nothing they could do. My spouse was able to sleep through it. I know it was probably a fluke but I will never go there again. It was miserable.…
We were only at the Hattaras Island Inn for one night, but found it to be a clean and quiet place to spend the night in between destinations. The staff were friendly and check in was easy. Its close to good restaurants.
Extremely disappointed! I paid $1269 for a handicap accessible room for 4 nights and below is what I got. If I could rate this stay lower then it would be a negative 5 star! When I called to check the place I was told it was beach front, that I would have a handicap accessible room, that it would accommodate 3 adults with a king size bed and a fold out couch. None of this was true! The property is about a 15 minute walk to beach access. The person on duty called me 5 times to check me in because he was leaving early and that was from an unknown number. I finally answered it and couldn't understand him when I finally did, he checked us in by phone and texted the code to get in the room. The room was definitely not handicap accessible. There were no rails at the toilet, the bathroom was too small for a wheelchair. There was a one and a half inch difference between the edge of the toilet and the door so you had to go into the bathroom completely and then be able to turn and reach the door knob to close it. The only rail is in the tub that you have to be able to lift your leg knee high to step into and hold onto the rail the entire time you are taking a shower because the tub is too slick to stand up. There were no grips or anything on the bottom of the tub. When I went to the office that was supposed to be open until 10 pm for check-in they were closed and I was told he left before 9. There was no one on the property to correct any issues that might come up. There was a sign up that the lobby would open at 8am and a manager would be there. In the morning I was told she would be in at 9am. I went back again! There was one bed in the room with two straight back chairs. The bed was so tall, waist high literally, that my elderly mother had to get on a step stool to get into it and she has mobility problems. My disabled adult son had to climb into it as well. I had to sleep on the floor, that's right the floor! No fold out couch, no couch, nothing but 2 straight backed wood chairs. This aggravated my asthma and I had to have a breathing treatment. I was moved to a room next door the next day with 2 double beds that were a little lower and easier to get in however, the bathroom was identical! We still did not have a handicap accessible bathroom! When we ran out of tissue paper, I had to go to the office for it and any extra towels because they don't clean the rooms until you check out. That includes the trash, you have to take it out yourself and find a large trashcan to put it in. Also, the room was not cleaned! When I was able to go to the office at 8am to complain and get them to change the room, the person on duty, who checked me in the night before laughed because I had to sleep on the floor. The manager when she came in did change the room but as I said, it wasn't much better. When I asked what she was going to do about me having to sleep on the floor, she said she would refund me one night, I'm still waiting for the refund. I paid extra for a handicap accessible room for 4 nights, and still didn't get it!…
Nice hotel, one block from beach. Very clean, spacious room. Much less populated than further north. Close to many attractions (although everything closes by 9!) Pool was clean and warm! Due to Covid, no housekeeping was provided, but towels and essentials were available at front desk. Highly recommend
The hotel looks way better in the pictures than it is in fact. Location is not good, as it is far from any decent restaurants or good beaches. It is also very noisy, as it is right by the road. Hotel staff was very unfriendly and didn’t want to help. Save your money and stay somewhere else!
The folks here seem to be trying. Check in was easy and using your phone to unlock the room was handy. The bed itself was comfortable. Maybe they are in the process of updating…BUT… The room had an unmistakable mold odor. One of us woke up coughing with an allergic reaction. Carpet was really old and ragged. The people next door sat outside their room smoking practically 24/7. They actually pulled a chair out of their room to sit on. The necessities were all there, but it just didn’t feel 100% safe.