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Extended Stay America - Raleigh - Cary - Harrison Ave.

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Traveller (21)
Room & Suite (14)
Dining (1)
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Overview
  • Excellent49%
  • Very good7%
  • Average7%
  • Poor20%
  • Terrible17%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Suites
Kitchenette
Wheelchair Access
2 Star Hotel
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Additional information
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (79)
There are newer reviews for Extended Stay America - Raleigh - Cary - Harrison Ave.
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All reviewshome away from homebass pro shoptoilet paperchocolate muffinwalking distancethe general managerroom was largestaff was very friendly and helpfulpleasant stayrecommend this hotelrooms are cleanlaundrystove
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11 - 15 of 77 reviews
Reviewed 28 February 2018

The location was very good for the business trip. However, the room was very dirty. Old, stained linens on bed. Stove looked too old to attempt to use. Microwave was very dirty inside. Sink had dark stains in it (that came off with scrubbing). Carpet...More

Thank Beachtransplant2017
Response from 00esa, Manager at Extended Stay America - Raleigh - Cary - Harrison Ave.Responded 1 March 2018

Thank you for staying with us. Although you liked our convenient location, we are sorry you experienced difficulties during your stay with us and please accept our sincerest apology for what transpired. Our respective team members are taking steps to ensure future guests do not...More

Reviewed 17 February 2018

See notes in review. Poor quality, service, and care. Bathroom and bed were dirty, breakfast area was dirty and missing items, staff were inconsiderate at early hours in the morning (5:30am.) Would not recommendMore

Review collected in partnership with Extended Stay
Thank A8015ULdanielm
Response from 00esa, Manager at Extended Stay America - Raleigh - Cary - Harrison Ave.Responded 18 February 2018

Daniel, thank you for being our guest. We want every guest who stays with us to have a comfortable experience and to depart with a lasting favorable impression. We fell short of making that happen for you, and we are truly sorry. We hope you...More

Reviewed 12 February 2018

i absolutely recommend this hotel the staff is beyond amazing Keisha and Venard are so nice and more than happy to help you with your stay Ernestine is a great housekeeper always cleans the room thoroughly as well as kind and accommodates your schedule if...More

Thank Wulfy C
Response from 00esa, Manager at Extended Stay America - Raleigh - Cary - Harrison Ave.Responded 13 February 2018

Wulfy, thank you for the glowing review of Extended Stay America. We are thrilled to read you liked the service provided by our entire staff had a great stay with us. Your compliments will certainly be shared with Keisha, Venard, Emestine, and with all our...More

Reviewed 9 February 2018

Clean and friendly staff. Safe. Laundry on site. Easy to get everywhere I needed to go from here. Anytime I went to the desk they were more then willing to accommodate me. Change or toilet paper they were super friendlyMore

Review collected in partnership with Extended Stay
Thank 462kristenu
Response from 00esa, Manager at Extended Stay America - Raleigh - Cary - Harrison Ave.Responded 10 February 2018

Thank you for choosing to stay at Extended Stay America. It’s good to know you enjoyed the convenience of our location and that you were impressed with the attentive service provided by our staff. We work hard to provide high levels of service, so we...More

Reviewed 6 February 2018

Price was good and location convenient for our purposes. Could be cleaner. No elevator and our room was on the third floor. Not great but not the worst I've seen. Windows need repair. One door to outside needs a key to get in, another door...More

Thank oconnhill
Response from 00esa, Manager at Extended Stay America - Raleigh - Cary - Harrison Ave.Responded 7 February 2018

Thank you for taking the time to review our hotel. We're sorry you experienced so many difficulties during your stay with us and please accept our sincerest apology for what transpired. Our respective team members are taking steps to ensure future guests do not encounter...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Self-Serve Laundry
Laundry Service
Room amenities
Microwave
Details
Price range
US$65 - US$90 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms
Details
Price range
US$65 - US$90 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms
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Traveller (21)
Room & Suite (14)
Dining (1)
Pool & Beach (1)
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Room Tips
"No elevator - stairs required for all rooms; first floor is actually in the basement"
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"Free wifi is slow, the enhanced wifi costs, but no one could answer how long the charge was for and exactly..."
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"Ask about wifi. I am just using wifi on my phone. I did not want another encounter"
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"2nd Floor since hotel has no elevator"
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