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DoubleTree by Hilton Raleigh - Cary

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#4 of 22 Hotels in Cary
Certificate of Excellence
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DoubleTree by Hilton Raleigh - Cary
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544 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Raleigh - Cary
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Showing 535: English reviews
Asheville, North Carolina
2 reviews
Reviewed 27 September 2016

Great hotel with friendly staff, great service and very clean. The breakfast bar was much more than the usual with hot food and even cook to order. Love that we can have a lunch or dinner right there in the hotel as well. Everyone went above and beyond and was very anxious to please. Loved the cookies. More than just... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 22marshak
1DOS1, Director of Sales at DoubleTree by Hilton Raleigh - Cary, responded to this review

Thank you 22marshak for sharing your DoubleTree Raleigh-Cary guest experience. We enjoy having you stay with us - every year! Thank you! More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 September 2016 via mobile

We stopped here for a single night stay while traveling through the area. The service and facility were wonderful! It is very clean and well maintained. Rooms are very nice and quiet and beds are extremely comfortable. We would definitely stop by again!

Helpful?
Thank Bekah L
1DOS1, Director of Sales at DoubleTree by Hilton Raleigh - Cary, responded to this review

Bekah L, We're so pleased that your stay was great. Glad that you guys enjoyed your brief stay at our DoubleTree Raleigh-Cary. We look forward to your return. Thank you. More 

Kennesaw, GA, United States
1 review
Reviewed 24 September 2016

The facility was clean and well maintained. But, a few miscues in service left us a bit disappointed in the "We will make it right" department. Our first in-room meal came without flatware. A picnic plastic "Plan B" saved the day, but that was strike one. (And, naturally, we signed for the tip before the fact.) Our next evening's in-room... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Neil F
1DOS1, Director of Sales at DoubleTree by Hilton Raleigh - Cary, responded to this review

Dear Neil F, We're so honored that you chose to celebrate your anniversary weekend with us. Thank you for recognizing that we have a clean and well-maintained hotel. We strive to exceed guest expectations with every guest - every day. Clearly we dropped the ball as it relates to your recent guest experience. Please accept our sincere apology. We hope... More 

Johnson City, Tennessee
1 review
Reviewed 23 September 2016

Definitely plan on staying at the DoubleTree by Hilton Raleigh - Cary the next time I visit Raleigh. Perfect location for me and my room was clean, modern, comfortable and spacious. Plus I receive a pleasant and warm welcome from the front desk personnel when I arrived.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank katherinemW546LC
1DOS1, Director of Sales at DoubleTree by Hilton Raleigh - Cary, responded to this review

Thank you katherinemW546LC! We appreciate your "wonderful" five-star review of your DoubleTree Raleigh-Cary stay. We look forward to seeing you again very soon! Thank you! More 

Kure Beach, North Carolina
1 review
Reviewed 22 September 2016

The hotel is clean and the staff is very friendly. It has a very relaxing atmosphere and is a convenient location. Will stay again! the breakfast is very good and the room service is good and does not take very long to receive

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Marc M
1DOS1, Director of Sales at DoubleTree by Hilton Raleigh - Cary, responded to this review

Thanks Marc M for the very nice feedback from your DoubleTree Raleigh-Cary guest experience. We certainly appreciate the nice comments regarding our clean rooms, friendly staff and very good chef-prepared breakfast. We lookfard to earning your business again. Thank you. More 

Cypress, Texas
Level Contributor
355 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed 21 September 2016 via mobile

The hotel is in a nice area with a few places to eat and shop across the street. The hotel seems to running very lean on all food and beverage supplies. They only had a couple beer types and we're out of the rest, spirits were very limited, ran out of coffee at breakfast on the coffee table and server... More 

Helpful?
Thank Chuck L
1DOS1, Director of Sales at DoubleTree by Hilton Raleigh - Cary, responded to this review

Dear Chuck L, Thank you for the four-stars but please know that we do take all comments very seriously in an effort to make every guest experience a perfect one. We have addressed your concerns with our food & beverage team. So sorry for the inconvenience this may have caused you. We hope that you do give us another try... More 

Grand Prairie, Texas
1 review
Reviewed 18 September 2016

The location of the hotel is perfect for shopping and dining. It's close to the main highways and 20 minutes away from the Raleigh Durham Airport. The area is quiet and perfect for a relaxing getaway.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 972darrellw
1DOS1, Director of Sales at DoubleTree by Hilton Raleigh - Cary, responded to this review

972darrellw, thanks so much for sharing your DoubleTree Raleigh-Cary guest experience. We're so glad that you enjoyed our hotel location near shopping, dining and RDU Airport. We look forward to earning your business again. Thank you. More 

1 review
Reviewed 15 September 2016 via mobile

I had a rough day of travel and the last time I visited, the bartender Sara really made a bad day good when she played card games with me and all the other guests at the bar. She was very engaging with me and the other people at the bar. When I visit the Doubletree I look forward to seeing... More 

Helpful?
Thank lazyass11
1DOS1, Director of Sales at DoubleTree by Hilton Raleigh - Cary, responded to this review

Dear lazyass11, That is a great story regarding your DoubleTree Raleigh-Cary guest experience(s). We thank you for recognizing the stellar efforts of Sara in our bar. We look forward to seeing you again. Thank you for choosing to stay at DoubleTree Raleigh--Cary! More 

Freehold, New Jersey
1 review
Reviewed 8 September 2016

This hotel was one of the best amongst the Hilton hotels I've stayed. Rooms were clean, staff was polite, and food was amazing, especially the Double Tree cookies that are given at the front desk. Our bartender Sara was great! She served us in the evening, was friendly and made our drinks perfectly, we wish there were more bartenders like... More 

Helpful?
Thank djseaniifromjerz
1DOS1, Director of Sales at DoubleTree by Hilton Raleigh - Cary, responded to this review

Alright djseaniifromjerz! Thank you for sharing your DoubleTree Raleigh-Cary guest experience with everyone. We appreciate the nice comments about Sara. Come back ad see us again. It was our pleasure to earn your business. More 

North Carolina Mountains, North Carolina
1 review
Reviewed 8 September 2016

Only issue we had was the refrigerator in room did not work. Everything else was wonderful. Great location. Near restaurants and shops. Nice quiet area. Have stayed at property many times and highly recommend for future gatherings.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank lakeisham297
1DOS1, Director of Sales at DoubleTree by Hilton Raleigh - Cary, responded to this review

Thank you lakeisham297 for sharing your guest experience with us. We appreciate your recommendation but are also very sorry that the fridge in your upgraded room was not working. It will be our pleasure to earn your repeat business. Thank you. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Attending an NC State football game at Carter-Finley Stadium, concert or NHL hockey game at PNC Arena? Concert at Cary's Koka Booth Amphitheater? Uber fares from the hotel are only $10. DoubleTree by Hilton Raleigh-Cary is conveniently located in Cary, North Carolina adjacent to the Crossroads Shopping Plaza between Raleigh and Research Triangle Park--just a short walk to over 70 stores, restaurants and IMAX movie theater complex. Located near several businesses and attractions, this Cary, North Carolina hotel is close to downtown Raleigh, RDU Airport, Regency Park, North Carolina State University, WakeMed Cary Hospital, NC State Fairgrounds, PNC Arena, Carter-Finley Stadium, Wake Med Soccer Park, Triangle Aquatic Center, Koka Booth Amphitheater, Triangle Aquatic Center, Time Warner Music Pavilion, Cary Tennis Center, and much more. The DoubleTree by Hilton Raleigh Cary Hotel is conveniently close to several colleges and universities including North Carolina State University (NC State), Meredith College, St. Augustine University, Peace College and Shaw University. We are a just a short drive to all. The Ideal Cary Hotel Amenities... DoubleTree by Hilton Raleigh Cary Hotel is a contemporary hotel featuring tastefully simple, uncluttered design with honest, uncomplicated comfort. This Cary, NC hotel offers smartly designed guest rooms, sleekly designed sunlit lobby with dual-sided fireplace, full service on-site restaurant and bar, room service, free high-speed Internet, free business center, indoor pool, large state-of-the-art fitness center, 24-Hour grab-n-go pantry, free bottled water, and much more. We are a 100% smoke free hotel. Looking to a plan a meeting or event in Cary or Raleigh, NC? DoubleTree by Hilton Raleigh Cary Hotel offers over 1,600 square feet of flexible meeting space perfect for board meetings, training, conferences, conventions, receptions, reunions, and more. See you soon! ... more   less 

Additional Information about DoubleTree by Hilton Raleigh - Cary

Address: 500 Caitboo Avenue, Cary, NC 27518
Region: United States > North Carolina > Cary
Price Range: $141 - $326 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Raleigh - Cary 3.5*
Number of rooms: 129
Reservation Options:
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Also Known As:
Doubletree By Hilton Raleigh-Cary Hotel Cary
Hotel Style:
#2 Family Hotel in Cary
#3 Romantic Hotel in Cary
#5 Business Hotel in Cary
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Raleigh - Cary staff and other travellers.
4 questions
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Questions? Get answers from DoubleTree by Hilton Raleigh - Cary staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for room on the backside of hotel as rooms facing the front are loud.”
 of 5 bubbles jcmallard1, 12 Nov 2016 | Read review
“We like the higher floor and away from the elevator”
 of 5 bubbles VickiA156, 22 Oct 2016 | Read review
“The windows don't completely black out so bring a mask if you need total darkness for sleep.”
 of 5 bubbles Duchess_of_Winter, 24 Jul 2016 | Read review
“Requesting a 5th floor room is a must for the quite and the views.”
 of 5 bubbles 29debg, 11 May 2016 | Read review
“Elevator issues so if you are mobility challenged pick low floor room”
 of 5 bubbles sandandtrails, 9 May 2016 | Read review
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