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Courtyard by Marriott Raleigh Cary/Parkside Town Commons

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1008 Parkside Main St, Cary, NC 27519-6949
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (11)
Room & Suite (17)
Dining (4)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Courtyard by Marriott Raleigh Cary/Parkside Town Commons
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#15 of 25 hotels in Cary
Location
Cleanliness
Service
Value
Our Hotel provides an unbeatable location in the heart of RTP, within walking distance to more than 50 restaurants, shops, and entertainment options, while only 7-miles from RDU International Airport. Our new state-of-the-art lobby provides greater flexibility and choices for our guests. At the center of it all is The Bistro, your destination for a great breakfast, Starbucks® coffee, or drinks and dinner during the evening. Here you’ll enjoy inviting, flexible spaces where you can work or relax, with free Wi-Fi throughout. Business and leisure travelers alike will appreciate our spacious, modern accommodations, all of which boast complimentary high-speed Wi-Fi, plush bedding, sparkling marble bathrooms and expansive work stations. After waking up refreshed, jump-start your day in our onsite fitness center and indoor pool, then re-energize with a snack from our Market. Showcasing 3,669 square feet of event space, our hotel is an inspired destination for your next event!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Children Activities (Kid / Family Friendly)
Free airport transportation
Wifi
Indoor pool
Restaurant
Breakfast available
Free shuttle or taxi services
Airport transportation
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Convenience store
Non-smoking hotel
Laundry service
Self-serve laundry
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Room features
Air conditioning
Microwave
Refrigerator
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Business
Mid-range
32Reviews0Q+A2Room tips
Traveller rating
  • 25
  • 4
  • 1
  • 0
  • 2
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Popular mentions
England wrote a review 17 Jan
214 contributions65 helpful votes
I tried to give this hotel another chance. However, customer service is still a problem. I've been traveling for years. I told the lady at the front desk to check me out of the previous day so I could check back in under a new reservation. I didn't extend my day because some of the properties don't know how to correctly do this without creating a billing issue. The lady still ended up doing it the wrong way. It normally takes 2days max to get my incidentals back. Its going on 10days now, and my money is still holding. I knew exactly what she did wrong, and it triggered my bank. The people working the front desk need to pay attention to the customer because yall do not know it all. Especially when it's a traveling customer like me with a 10 year Titanium Elite Member Status. I know exactly what I'm talking about; I've experienced it all with the Marriott brand. Also, Marriott should stop incentives holds for Titanium and up members. Also, I was wiping down my room and dropped my wipe behind the dresser. I pulled it out, and it was disgusting. The housekeepers definitely don't clean behind them. The housekeepers at this property are also rude. I'm not complaining about the property because it's updated interior and exterior is nice. It's the people working here that's bringing down this property. To whomever in charge of this property, definitely need to get your staff together. It's definitely not a good look for the Marriott brand.
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Date of stay: January 2022Trip type: Travelled on business
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Response from Michele Leighton, Owner at Courtyard by Marriott Raleigh Cary/Parkside Town Commons
Responded 1 week ago
Dear englandviews, Thank you for staying with us again and for providing feedback regarding your experience. We typically receive extremely positive comments regarding our staff, hotel facilities and cleanliness. I am very sorry for your billing and cleanliness issues. Once again, I invite you to call me to discuss your concerns in more detail, 919-659-1250. The specifics are extremely important for staff training and improving our guest's experience. I'm hopeful to hear from you. Our team members truly care about our guests and providing exceptional service. I look forward to hearing from you. Sincerely, Michele B. Leighton General Manager
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EM0385 wrote a review Sep 2021
Nashville, Tennessee3 contributions
Nice new hotel with great staff. Checkin was a breeze and the location is great also. Definitely will stay here again. Plenty of restaurants to walk to. On site restaurant is perfect and accommodating. This will be a go to again. I also liked how the staff was knowledgeable about the area basics such as restaurants stores etc.
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Date of stay: August 2021Trip type: Travelled with friends
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Elizabeth D wrote a review Sep 2021
1 contribution
I work for a large IT company and due to our office being closed, we needed a space to host a conference. I have a picky and indecisive group, every single day we were asking the hotel to change things in the rooms setup or the catering orders or even just the temperature in the room and they were on it. Every day! Though I feel badly that my group had to be so difficult, I'm SO grateful to this team for accommodating every little picky request. You made my job easier and for that, I cannot thank you enough. Thank you, Ashley, Heather, Corey and Nolan, I wouldn't have survived those three very long days without you!
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Date of stay: September 2021
Location
Service
Sleep Quality
Trip type: Travelled on business
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Gene P wrote a review Aug 2021
Commack, New York140 contributions69 helpful votes
Return visit to this hotel. Easy to get to, plenty of parking. Open area to check in with amazing staff. Clean throughout the entire hotel. Well maintained. Across the street from many stores and food options. Nice rooms, comfortable beds, big bathroom with all the amenities. Look forward to my next visit.
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Date of stay: August 2021
Value
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Service
Trip type: Travelled on business
1 Helpful vote
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1NCfoodie wrote a review Jul 2021
Baton Rouge, Louisiana1284 contributions378 helpful votes
The sudden passing of a young adult necessitated my wife, her sister, and my daughter to travel to RDU. I am a Titanium Marriott Rewards Member. I called the hotel and advised them of my reservation needs. I wanted to put it on my Marriott Rewards Visa so there would be no issues for my wife upon check in. I had reserved a room via Marriott's Webpage for 3 adults with 2 queen beds and a sofa bed prior to my phone call. The person answering the phone advised me that they would send me an email with a credit card authorization form attached. The email was received and I followed the instructions. Then I scanned the necessary documents and emailed them back to the hotel. I contacted the hotel to be sure all was in order and the gentleman at the front desk advised me that he had seen the email that morning and had noted and verified everything. He was true to his word. The 3 members of my family commented about how nice the staff were and that they were well taken care of. Other extended family members were also staying there. Everyone was very pleased at the food offerings, the bar offerings, and the on demand shuttle service. My wife said the room was quiet, comfort controlled by a thermostat, and the beds comfortable. Given the circumstances, the situation was handled as well as possible. My wife and daughter commented about how convenient the location was with many food options available within walking distance. This would be a wonderful place to stay whether on business or pleasure. Thanks to all of the Marriott staff that helped me set this up and for the wonderful service. Value far exceeded the cost of lodging.
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Date of stay: June 2021
Value
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2 Helpful votes
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PRICE RANGE
US$123 - US$264 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNorth CarolinaCary
NUMBER OF ROOMS
105
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Frequently Asked Questions about Courtyard by Marriott Raleigh Cary/Parkside Town Commons
Which popular attractions are close to Courtyard by Marriott Raleigh Cary/Parkside Town Commons?
Nearby attractions include Frank's Theatres Cinebowl & Grill (0.4 km) and Raleigh Improv (0.4 km).
What are some of the property amenities at Courtyard by Marriott Raleigh Cary/Parkside Town Commons?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Courtyard by Marriott Raleigh Cary/Parkside Town Commons?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Courtyard by Marriott Raleigh Cary/Parkside Town Commons?
Yes, free parking is available to guests.
What are some restaurants close to Courtyard by Marriott Raleigh Cary/Parkside Town Commons?
Conveniently located restaurants include Chuy's, Persis Indian Grill, and Taziki's Mediterranean Cafe - Cary - RTP.
Are there opportunities to exercise at Courtyard by Marriott Raleigh Cary/Parkside Town Commons?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Courtyard by Marriott Raleigh Cary/Parkside Town Commons have airport transportation?
Yes, Courtyard by Marriott Raleigh Cary/Parkside Town Commons offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Courtyard by Marriott Raleigh Cary/Parkside Town Commons?
Yes, laundry service and self serve laundry are offered to guests.
Does Courtyard by Marriott Raleigh Cary/Parkside Town Commons offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Courtyard by Marriott Raleigh Cary/Parkside Town Commons?
Many travellers enjoy visiting North Carolina Central University (14.2 km) and Hayti Heritage Center (15.5 km).
Is Courtyard by Marriott Raleigh Cary/Parkside Town Commons accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.