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Extended Stay America - Raleigh - Cary - Regency Parkway North

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Extended Stay America - Raleigh - Cary - Regency Parkway North
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63 Reviews from our TripAdvisor Community

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Showing 63: English reviews
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Reviewed 1 week ago via mobile

I stayed here for the weekend for a family vacation. Staff was kind and curtiois. My room was fully stocked and cleaned very well throughout my stay. Parking is convenient and free. I have no complaints about this hotel, I'd love to come back.

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Thank Nya c
Mount Airy, North Carolina
Reviewed 4 weeks ago

Trash in the halls. The elevators are never clean same stains on the floor for the past 2 week. People just throw the trash outside their doors. I went to the front desk and told them they said they would tell the manager, no one cleaned it up!! I told her to call their room and make them clean it...

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1Thank Clipper A
Morehead City, North Carolina
Reviewed 21 January 2017 via mobile

For the low price of less than $50 it's better than sleeping in your car, maybe. The hotel actually wasn't that bad, but the bigger problem was the extremely rude woman at the front desk. She acted like we were pulling teeth to check in. The room overall wasn't terrible, but the bed was pretty much like sleeping on a...

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Thank Gaby B
Spotsylvania, Virginia
Reviewed 11 November 2016

Our family was in town for a wedding and had booked a block of rooms. It is a dog -friendly hotel, one family member had barking beside him all night. Another brother had dog poo/stains when he lifted the comforter. When he asked for another room, there weren't any. He slept in the chair. Our room was dated, but clean,...

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Thank ElizaP41
Reviewed 16 September 2016 via mobile

To start, let me say that this particular hotel is an extended stay. The rooms come with a kitchen and unless you plan to stay for over a week, housekeeping done by hotel staff is minimal. However, there is a laundry room on site, if one needs it. I enjoyed my stay, the staff was polite and helpful. The room...

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Helpful?
Thank Ria W
Manager_11525, Manager at Extended Stay America - Raleigh - Cary - Regency Parkway North, responded to this review

We appreciate you taking the time to write a review and for choosing to stay with us. It is great to hear the high level of customer service you received. I'm also glad to see you had a quiet, comfortable experience at our hotel. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.

Springfield, Massachusetts, United States
Reviewed 15 September 2016 via mobile

Staying here most of the month for work. Staff is very pleasant and handles requests quickly. Good location right off the highway. Even with my room only 2 doors from the desk it's pretty quiet for the most part. Rooms could use a bit of updating but the price is right and everything is kept clean. The grab and go...

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Helpful?
Thank Peter H
Manager_11525, Manager at Extended Stay America - Raleigh - Cary - Regency Parkway North, responded to this review

Your feedback is very important. Thank you for sharing. I'm pleased at your positive comments about the helpfulness of our staff, the quiet atmosphere of our hotel, and how convenient our location is near the highway. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our...

Philadelphia
Reviewed 3 August 2016

Unless you are a contractor or traveling with a pet and can’t stay anywhere else, I would suggest you stay away from this chain. Perhaps I am the only one that was unaware of it, but the hotel rooms are not cleaned at all during your stay unless you pay extra for it. You also do not automatically have any...

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Thank Jenny H
Manager_11525, Manager at Extended Stay America - Raleigh - Cary - Regency Parkway North, responded to this review

Thank you for taking the time to share your recent stay with us. I am concerned about the issues you mentioned. I apologize our housekeeping services were not explained thoroughly. Extended Stay Hotels provides housekeeping services based on a guest’s length of stay. Housekeeping services are provided once a week for guests who stay eight nights or more. For guests...

Reviewed 25 July 2016

It wasn't bad for the price. We did find ants on the counter tops. Door did not have a door sweep, which left about 4 inch gap at bottom. Had a place a towel under the door to keep out the hallway light and sounds.

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Thank Christen F
Manager_11525, Manager at Extended Stay America - Raleigh - Cary - Regency Parkway North, responded to this review

Thank you for your recent review of your stay. I am so disappointed that you had cleaning issues. Please accept my apology. In response to your feedback, I will be sure to have our vendor out to treat the room. The staff and I appreciate your comments, as it will only help us to improve. We do hope you will...

Reviewed 21 June 2016 via mobile

We have had ants in are room from the first day of check in the sent the bug guy in to but some bug stuff out he said you cant have any crumbs in your room but they never went away still have them every where and ac did not work all night

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Thank ellenking09
Manager_11525, Manager at Extended Stay America - Raleigh - Cary - Regency Parkway North, responded to this review

I appreciate you taking the time to write a review of your experience with us. I am so disappointed that the ants were still present after our vendor came out to treat the room. Please accept my apology. I am grateful for the feedback you provided so we are able to continually improve our hotel. We do hope you will...

Hampton, Virginia
Reviewed 20 June 2016

By and far, across the many Extended Stays I've been to, the staff at this location was great. Cory and Keesha - excellent work; got me checked in and out with such ease, and both were nothing but professional! A relaxing stay from a four hour drive and a wedding.

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Thank mpena1692
Manager_11525, Manager at Extended Stay America - Raleigh - Cary - Regency Parkway North, responded to this review

Thank you for taking the time to write a review of your stay. I'm thrilled to read that our staff provided you with excellent customer service. I will be sure to inform Cory and Keesha on what a great job they did. The staff and I would like to thank you again for posting your review. We look forward to...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Raleigh - Cary - Regency Parkway North

Address: 1500 Regency Parkway, Cary, NC 27511
Region: United States > North Carolina > Cary
Price Range: $89 - $119 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Raleigh - Cary - Regency Parkway North 2.5*
Number of rooms: 121
Reservation Options:
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Also Known As:
Extended Stay Cary
Extended Stay America Cary
Cary Extended Stay
Hotel Style:
#14 Business Hotel in Cary
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Raleigh - Cary - Regency Parkway North staff and other travellers.
2 questions
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3 months ago

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Questions? Get answers from Extended Stay America - Raleigh - Cary - Regency Parkway North staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not bother staying here!!!!!!!!!!!!!!”
2clippera, 24 Mar 2017 | Read review
“Second floor rooms would have to be an improvement . . . although I requested one and did not get it.”
628JennyH628, 3 Aug 2016 | Read review
“If you have a preference, let the front desk know - they'll work with you. 211 had a nice view of the trees - nice and private!”
mpena1692, 20 Jun 2016 | Read review
“choose ground floor”
973maryf, 22 Jun 2015 | Read review
“none, just do not stay here”
34reneeb, 13 Mar 2015 | Read review
5 of 5