We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

The Umstead Hotel and Spa

View Deal
#1 of 22 Hotels in Cary
Certificate of Excellence
02/04/2017 03/04/2017
1 room 2 adults 0 children
Lowest price we found
View Deal
Compare best prices from top travel sites
Management photos
The Umstead Hotel and Spa
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

772 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
  • More
Showing 761: English reviews
Start your review of The Umstead Hotel and Spa
 Click to rate
Denver, North Carolina
Reviewed 2 days ago NEWvia mobile

Book a stay at The Umstead if you want to feel like royalty. The friendly yet impeccable service ensures that no detail is overlooked, and you feel that they are glad you are there. Every single person on staff goes out of his or her way to ensure that your visit is perfectly enjoyable--no matter whether you are simply grabbing...

Thank hannarock
Charlotte, North Carolina
Reviewed 2 weeks ago via mobile

Everything was top notch: spa, Heron's dinner, and accommodations. Actually it might be a close tie between massage and Heron's dinner, they were both decadently good. Location was convenient to Raleigh museums and shopping, but the property is really an oasis. Good running area as well, and the hotel gym was nicely appointed. Was here for a special occasion and...

Thank Morrmarathons
Franklin, Tennessee
Reviewed 3 weeks ago via mobile

What a treat to get to stay here! This hotel is over the top in service! When pulling up after dark, it looks magical with all the lights in the trees. The rooms are fantastic in size and decor. The bed will not let you get out of it in the morning. It is terribly comfortable. The turn down service...

Thank rdonner2016
Washington, DC
Reviewed 3 weeks ago

I was really excited to stay at the Umstead - it is a truly lovely facility that on the surface gets just about everything right. But my stay plummeted from a 5-star review to a 2-star review based on some entirely avoidable problems that I recommend the management team address immediately. First, the good. - The hotel is beautiful, immaculate,...

Thank alphabetsoup2010
The_Umstead_Hotel, General Manager at The Umstead Hotel and Spa, responded to this review

Dear Guest, Please accept my apologies that you did not have a restful night sleep. I am disappointed that you found your accommodations uncomfortable due to the challenges with the HVAC in your room. Our Front Office Manager did attempt to contact you in the guest room and we were unsuccessful; unfortunately, we did not have an alternative number on...

Miami Beach, Florida, United States
Reviewed 16 February 2017

Amazing hotel with top notch staff and customer service. The concierge (Zack) was extremely helpful in arranging the delivery of flowers/wine and making reservations for us at one of the top restaurants in the area. Couldn't have been happier during our stay!

Thank Sam P
Forest City, North Carolina
Reviewed 14 February 2017

Previous stays at the The Umstead have always been memorable. During my stay two weeks ago there were numerous long black hairs on the shower wall. This was pretty disgusting in a room that had supposedly been cleaned for a new guest. I telephoned the front desk who said someone would take care of it; when I returned that evening...

Thank Vistajet
Caroline J, Guest Relations Manager at The Umstead Hotel and Spa, responded to this review

Dear Guest, I would like to thank you for taking the time to fill out our on-line survey regarding your recent stay at The Umstead Hotel and Spa. Please accept my sincere apology in my late response, we do take these matters very seriously. I have addressed your concerns regarding the cleanliness of your room with the Housekeeping management team...

Reviewed 14 February 2017

the company set me up at the Umstead while down in Cary for 3 nights. Staff and check in were amazing, efficient, courteous and calm. Room is amazing, good air, looking out over the grounds. Had the Cobb salad for dinner night one, different twist with the crab added instead of the turkey....great substitution. If you get the chance, this...

Thank Joe P
Raleigh, North Carolina
Reviewed 14 February 2017

This is a great hotel in a rather unassuming location. Cary, NC isn't exactly a hotbed of activity, but most people staying at the Umstead are looking for an oasis of tranquility. The hotel is surrounded by lots of trees and faces out onto a lake. It's quite peaceful despite being 0.5 miles from I40. The lake is surrounded by...

Thank SuperDave666
north carolina
Reviewed 13 February 2017

We had heard so much about this property and so we really wanted to go. The thing you notice first is not really the surroundings though the entrance is beautiful ; it is the attention the staff gives you to make sure you have what you need and you know where you are going. Their smiles and attention to detail...

Thank debbiegutch
Cary, North Carolina
Reviewed 11 February 2017

I took my daughter and granddaughters to lunch during the Christmas Holidays and I couldn't have been more pleased. Everything from time of arrival to the end of the meal was exceptional. I have also visited the Spa and it is the best I have been to in the area! Many amenities and definitely there is attention to detail. Just...

Thank glenveagh313

242 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (215)
Hotel & Grounds (59)
Room/Suite (37)
Bathroom (17)
View from Room (13)
Dining (15)
Pool/Beach Area (9)
Business Centre/Function Rooms (1)
Other (64)

Management photos: Courtesy of the property manager

All Management Photos (27)
Hotel & Grounds (12)
Dining (7)
Room/Suite (4)
Other (4)
02/04/2017 03/04/2017
Hotels you might also like...
Also consider these accommodations in or near Cary
5.2 km away
The Mayton Inn
The Mayton Inn
#6 of 22 in Cary
95 reviews
8.5 km away
Hilton Garden Inn Raleigh-Cary
0.8 km away
Embassy Suites by Hilton Raleigh - Durham/Research Triangle
Show Prices
Show Prices
Show Prices
8.2 km away
Hilton Garden Inn Raleigh / Crabtree Valley
8.5 km away
DoubleTree by Hilton Raleigh - Cary
4.3 km away
Hampton Inn and Suites Raleigh/Cary-I-40 (PNC Arena)
Show Prices
Show Prices
Show Prices


  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
Official Description (provided by the hotel)
Nestled lakeside on 12 acres of beautiful grounds in Cary, N.C., The Umstead Hotel and Spa is a calming retreat and luxury destination. The Umstead features 150 oversized guest rooms, elegant furnishings and signature amenities. The Umstead welcomes and inspires guests to find comfort, tranquility and indulgence in the meticulously landscaped property, as well as the plush Umstead Spa and contemporary American cuisine of Executive Chef Steven Greene at its signature Forbes Five Star restaurant, Herons. Independently owned and operated, The Umstead Hotel and Spa is North Carolina's first full-service hotel to receive the coveted AAA Five Diamond Award and is a Forbes Five Star rated property. ... more   less 

Additional Information about The Umstead Hotel and Spa

Address: 100 Woodland Pond Dr, Cary, NC 27513-2131
Region: United States > North Carolina > Cary
Price Range: $484 - $865 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Umstead Hotel and Spa 5*
Number of rooms: 150
Reservation Options:
TripAdvisor is proud to partner with Hotels.com and Travelocity so you can book your The Umstead Hotel and Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Umstead Hotel Cary
Umstead Hotel Cary
Hotel Style:
#1 Romantic Hotel in Cary
#1 Family Hotel in Cary
#1 Business Hotel in Cary
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Umstead Hotel and Spa staff and other travellers.
7 questions
Ask a question
Sneads Ferry, North Carolina
Wilmington, North Carolina
7 months ago

See all questions (7)

Questions? Get answers from The Umstead Hotel and Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“getting a room with a view of the lake was worth the extra 20.00”
 of 5 bubbles debbiegutch, 12 Feb 2017 | Read review
“View of the lake”
 of 5 bubbles CPMoser, 3 Feb 2017 | Read review
“Not a bad room in the place”
 of 5 bubbles Artieandgumbo99, 31 Jan 2017 | Read review
“Facing the lake at the back.”
 of 5 bubbles JonathanParis1980, 29 Jan 2017 | Read review
“premier king room was sufficient for us, still felt spacious and luxurious”
 of 5 bubbles davidG2575JS, 23 Jan 2017 | Read review
5 of 5
US$329* /night
View Deal
Prices are for 1 room, 2 adults
Change dates