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Sheraton Chapel Hill Hotel

Traveller (82)
Room & Suite (50)
Dining (8)
Hotel website
1 Europa Dr, Chapel Hill, NC 27517-2301 See on map
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
3.5 Star accommodation
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25 Nov26 Nov
1 room, 2 adults, 0 children
Standard Room
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Reviews (465)
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All reviews the club lounge front desk starwood preferred guest starbucks coffee sales manager u turn bathroom sink outdoor pool breakfast buffet shuttle service fire pit the room was nice king bed fitness center business trip business center booked this hotel
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1 - 5 of 461 reviews
Reviewed 6 days ago via mobile

I knew it was going to be a good experience as soon as I hit the front desk. Mr. Jeff greeted us with enthusiasm and allowed us to check in earlier than he had to. Very grateful for that. He also explained in detail how...More

1  Thank Jonathan T
Response from DORjmikus, Guest Relations Manager at Sheraton Chapel Hill HotelResponded 5 days ago

Greetings Jonathon T, The pleasure was ours to provide a welcome arrival experience to the hotel. Our goal is your satisfaction and whenever given the opportunity to deliver, we go beyond. Our leadership team loves to receive live feedback to make sure all the details...More

Hotel's Favourite
Reviewed 12 September 2018 via mobile

I just wanted to take a moment to thank the staff for making my experience a pleasant one stay after stay at the Sheraton Chapel Hill. From check in to check out I know I’ll be taken care of and it’s very comforting. Special thanks...More

1  Thank Buckeyefury
Response from DORjmikus, Guest Relations Manager at Sheraton Chapel Hill HotelResponded 13 September 2018

Hello Buckeyefury, We are delighted to hear the team exceeded your expectations while with us recently. Our team sets us apart from the rest and go beyond to make it right to ensure your comfort and satisfaction. Please let us know the next time you...More

Reviewed 2 weeks ago

Was OK for the short time we stayed. Location was big factor as near our daughter's new apartment in Chapel Hill. A large wedding party did disrupt our sleep a bit but otherwise was an acceptable experience for the limited time we were there.More

Thank ajbieee
Response from DORjmikus, Guest Relations Manager at Sheraton Chapel Hill HotelResponded 1 week ago

Hello ajbieee, We are glad you came to visit the area and chose to stay with us. Sorry the neighbors were disruptive which is rare considering the banquet facilities are on the opposite side of the building. Be sure to like us know when you...More

Reviewed 3 weeks ago

This review is meant to be informative (so details are REALLY important). We've learned this property is under new ownership but more URGENTLY, it needs to be gutted and overhauled from top to bottom. The staff was pleasant (which is an improvement). The lobby is...More

Thank DCN2012
Response from DORjmikus, Guest Relations Manager at Sheraton Chapel Hill HotelResponded 1 week ago

DCN2012, We do appreciate your critique and are excited that ownership and brand are actively exploring design enhancements and future improvements. The Club Lounge is already complete and looks great!

Reviewed 3 weeks ago

The hotel and grounds were clean and in good condition, location was good as well. My chief complaints are regarding the staff, and their general incompetence at providing good customer service and making lasting positive impressions. Making my reservation was difficult; I was attending a...More

Thank anxiousflyr
Response from DORjmikus, Manager at Sheraton Chapel Hill HotelResponded 3 weeks ago

Dear Valued Guest, First I would like to apologize for the service opportunities we missed during our stay. Your feedback is a gift and created a teachable moment to improve our staff. If you ever travel to the Chapel Hill area again I ask that...More

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Awards & Recognition
Certificate of Excellence
Top amenities
Free Parking
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Room Service
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Wheelchair Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Outdoor pool
Price range
US$111 - US$225 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Chapel Hill
#9 Family Hotel in Chapel Hill
Room types
Suites, Non-Smoking Rooms, Family Rooms
Price range
US$111 - US$225 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Chapel Hill
#9 Family Hotel in Chapel Hill
Room types
Suites, Non-Smoking Rooms, Family Rooms
Traveller (82)
Room & Suite (50)
Dining (8)
Pool & Beach (5)
Business Centre & Event Rooms (4)
Family and Play Areas (2)
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Questions & Answers
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17 April 2017|
Response from mothersalon | Reviewed this property |
I am not aware of when the pool opens but a simple call to reception would answer that issue. The Staff seemed to be quite professional and the cleanliness of the property is quite good. I would have no hesitation in using... More
Larry W
27 July 2016|
AnswerShow all 6 answers
Response from Madame J | Reviewed this property |
you have to request a refrigerator, not sure about the safe.
17 December 2014|
AnswerShow all 4 answers
Response from Steven C | Property representative |
Dear Chandrikaraveendran, We have a complimentary shuttle that will take our guests anywhere within a 5 mile radius of our hotel. RDU is 18 miles from our location, so it is a bit too far for our shuttle. However, there are... More
Room Tips
"Be sure that events in the pool area are not underway (unless your attending!) if on the first floor near..."
2 weeks ago
Read review
"If you must stay here - bring slippers and be mindful throughout your time."
3 weeks ago
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"avoid the rooms near the elevators if you can. We were in 227."
4 weeks ago
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"Choose a different hotel"
19 Sep 2018
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