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Sheraton Chapel Hill Hotel

421 reviews
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Traveller (73)
Room & Suite (34)
Pool & Beach (8)
Overview
  • Excellent45%
  • Very good35%
  • Average13%
  • Poor6%
  • Terrible1%
Travellers talk about
“club level”(11 reviews)
“front desk”(73 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star Hotel
All hotel details
Offers from Sheraton Chapel Hill Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (421)Write a Review
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417 results
Traveller rating
184
146
53
28
6
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LanguageEnglish
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184
146
53
28
6
Show reviews that mention
All reviewsclub levelfront deskstarwood preferred gueststarbucks coffeeslept like a babyoutdoor poolbreakfast buffetfire pitgreat night sleepwithin milesbottled watershuttle servicefirst floorfree shuttlebusiness tripnice staynice rooms
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1 - 5 of 417 reviews
Reviewed 2 days ago

I recently stayed at this hotel over the weekend and experienced excellent service from Housekeeping. As I was driving away, Antoine chased me down with my daughter's boots that I had accidentally left in the room. She had gotten them for Christmas, so this was...More

Thank Suzanne E
Hotel's Favourite
Reviewed 3 weeks ago

I am an SPG Gold Member who has stayed at a number of Sheraton hotels and this location was very special for the amazing service, great rooms, and excellent on-site restaurant. The most important factor of my stay was the AMAZING SERVICE that I received...More

Thank Michael R
Response from tmilby, Guest Relations Manager at Sheraton Chapel Hill HotelResponded 3 weeks ago

Michael R, Sam & Brody do it again (and again and again)! Thank you for your loyalty to our brand and sharing your glowing review with our travel community. As a global hotel brand, we inspire comfort & create connections with each guest with our...More

Reviewed 3 weeks ago via mobile

I haven’t been to this hotel since 2004, and I heard it went through rough times. We stayed for the Duke/ UVa game, and everything was great. Dan in the bar kept us entertained and the club was adequate. Service is the new priority. We...More

Thank Greg T
Response from tmilby, Guest Relations Manager at Sheraton Chapel Hill HotelResponded 3 weeks ago

Hello GregT, Thank you for coming to explore & experience Sheraton Chapel Hill. Its been awhile and we are delighted to see you had a comfortable stay with us while in town for the game! Our team members set us apart from the other properties...More

Reviewed 5 weeks ago via mobile

Here at the Sheraton for business meetings.The hotel is well appointed, large common areas and rooms are nice, comfortable ( beds ) But here is why i write .We got about a foot of snow yesterday. I was stranded because roads were in bad shape....More

Thank Tkcooke
Reviewed 17 January 2018 via mobile

This is great hotel to stay at when doing business in Chapel Hill. The staff is helpful and very friendly. They have a convenient shuttle that is available to take you into town. It is my understanding that they are about to begin a complete...More

Thank Jennifer S
Response from tmilby, Guest Relations Manager at Sheraton Chapel Hill HotelResponded 3 weeks ago

Jennifer S, Nice to hear from you and thank you for recognizing us with your review. It sound like you explored to hotel and enjoyed a bit of everything and even ventured off to see the town. We are proud of our team, lead by...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Free Parking
Restaurant
Pool
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Multilingual Staff
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$103 - US$165 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Chapel Hill
#9 Family Hotel in Chapel Hill
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$103 - US$165 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Chapel Hill
#9 Family Hotel in Chapel Hill
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (73)
Room & Suite (34)
Pool & Beach (8)
Dining (7)
Business Centre & Event Rooms (5)
Family and Play Areas (2)
Questions & Answers
Ask a question
JennileeAD
17 April 2017|
Answer
Response from mothersalon | Reviewed this property |
I am not aware of when the pool opens but a simple call to reception would answer that issue. The Staff seemed to be quite professional and the cleanliness of the property is quite good. I would have no hesitation in using... More
1
Vote
Larry W
27 July 2016|
AnswerShow all 6 answers
Response from Madame J | Reviewed this property |
you have to request a refrigerator, not sure about the safe.
0
Votes
Chandrikaraveendran
17 December 2014|
AnswerShow all 4 answers
Response from Steven C | Property representative |
Dear Chandrikaraveendran, We have a complimentary shuttle that will take our guests anywhere within a 5 mile radius of our hotel. RDU is 18 miles from our location, so it is a bit too far for our shuttle. However, there are... More
0
Votes
Room Tips
"Rooms facing the pool are the best views"
Read review
"Try to get a balcony room"
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"all the rooms have beautiful tree around the hotel. Quiet rooms too!"
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"dont waste your money on a club floor room"
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