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Sheraton Chapel Hill Hotel

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Traveller (73)
Room & Suite (34)
Pool & Beach (8)
Overview
  • Excellent46%
  • Very good34%
  • Average13%
  • Poor6%
  • Terrible1%
Travellers talk about
“club level”(12 reviews)
“front desk”(78 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
3 Star Hotel
All hotel details
Offers from Sheraton Chapel Hill Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Sheraton Chapel Hill Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
Rooms
30 Apr1 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (435)
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All reviewsclub levelfront deskstarwood preferred gueststarbucks coffeeslept like a babyoutdoor poolshuttle servicebreakfast buffetfire pitbottled waterwithin milesfitness centerking bedfirst floorfree shuttlebusiness tripnice stay
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11 - 15 of 431 reviews
Reviewed 11 March 2018 via mobile

This was a great stay! My stay was Feb.28 -March 4. The hotel is very nice, very well updated! I was traveling with a cake that I needed to decorate for an event. I was under the impression that all rooms came with refrigerators, but...More

Thank Navi71
Response from tmilby, Guest Relations Manager at Sheraton Chapel Hill HotelResponded 12 March 2018

Hello Navi71, We sincerely appreciate your kind review and for choosing to spend 5 days with us at Sheraton Chapel Hill. Our goal is to be of service and go beyond to ensure your satisfaction. Our SPG club rooms have coolers and a few other...More

Reviewed 7 March 2018 via mobile

Our family was in town to check out the college. The hotel staff was very friendly and helpful. The location was convenient. The room was very comfortable and clean. We would definitely stay here again.More

Thank Dawn G
Response from tmilby, Guest Relations Manager at Sheraton Chapel Hill HotelResponded 12 March 2018

Hello Dawn G, We are thrilled you enjoyed a clean and comfortable stay with us while in town checking out schools. Our team members are what separate us from the rest and we will do whatever it takes to earn your business. Be sure to...More

Reviewed 28 February 2018

I was in town for an appointment. The hotel is so easy to get to from the highway. Check-in was quick and smooth. Very clean room, great view, and spacious. The bed was more comfortable than the one I have at home! Great service, friendly...More

Thank B G
Response from tmilby, Guest Relations Manager at Sheraton Chapel Hill HotelResponded 12 March 2018

Greetings from Chapel Hill B G, Our location is simply the best and so convenient to everything. At Sheraton we pride ourselves in a seamless arrival experience and delivering on our service promise. Our rooms are spacious and you must of had a pool view...More

Reviewed 23 February 2018

Hotel is ok. Service is lacking. Went to restaurant to eat, was told they had a big dinner party and it would be better to eat in Bar. Sat at table in bar area for 15 minutes, no service, walked up to bartender, he gave...More

Thank BPaiz
Response from tmilby, Guest Relations Manager at Sheraton Chapel Hill HotelResponded 25 February 2018

Hello BPaiz, Thank you for sharing your feedback from your recent stay. It appears we fell short on your experience and this is not typical and we are truly sorry. The critique has been sent to F&B leadership and will be addressed this with the...More

Reviewed 21 February 2018

My husband and I travel to Chapel Hill, NC frequently and we couldn't think of any other place to stay other than at the Sheraton Chapel Hill Hotel or as we like to think of it as our home away from home. This hotel is...More

Thank Linda C
Response from tmilby, Guest Relations Manager at Sheraton Chapel Hill HotelResponded 4 weeks ago

Greetings Linda C, What an absolute pleasure it was to welcome you to our hotel. We have so many regular guests & visitors that call Sheraton Chapel Hill their home when they are in town. Some even store their items with us for safe keeping...More

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Best Value Properties in Chapel Hill, NC
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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Free Parking
Restaurant
Pool
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Multilingual Staff
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$119 - US$250 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Chapel Hill
#9 Family Hotel in Chapel Hill
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$119 - US$250 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Chapel Hill
#9 Family Hotel in Chapel Hill
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (73)
Room & Suite (34)
Pool & Beach (8)
Dining (7)
Business Centre & Event Rooms (5)
Family and Play Areas (2)
Questions & Answers
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JennileeAD
17 April 2017|
Answer
Response from mothersalon | Reviewed this property |
I am not aware of when the pool opens but a simple call to reception would answer that issue. The Staff seemed to be quite professional and the cleanliness of the property is quite good. I would have no hesitation in using... More
1
Vote
Larry W
27 July 2016|
AnswerShow all 6 answers
Response from Madame J | Reviewed this property |
you have to request a refrigerator, not sure about the safe.
0
Votes
Chandrikaraveendran
17 December 2014|
AnswerShow all 4 answers
Response from Steven C | Property representative |
Dear Chandrikaraveendran, We have a complimentary shuttle that will take our guests anywhere within a 5 mile radius of our hotel. RDU is 18 miles from our location, so it is a bit too far for our shuttle. However, there are... More
0
Votes
Room Tips
"Choose a room in the back of the property to avoid traffic noise."
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"Rooms facing the pool are the best views"
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"Try to get a balcony room"
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"all the rooms have beautiful tree around the hotel. Quiet rooms too!"
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