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Sheraton Chapel Hill Hotel

423 reviews
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Traveller (73)
Room & Suite (34)
Pool & Beach (8)
Overview
  • Excellent45%
  • Very good35%
  • Average13%
  • Poor6%
  • Terrible1%
Travellers talk about
“club level”(11 reviews)
“front desk”(73 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star Hotel
All hotel details
Offers from Sheraton Chapel Hill Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (423)Write a Review
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146
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185
146
53
29
6
Show reviews that mention
All reviewsclub levelfront deskstarwood preferred gueststarbucks coffeeslept like a babyoutdoor poolbreakfast buffetfire pitgreat night sleepwithin milesbottled watershuttle servicefirst floorfree shuttlebusiness tripnice staynice rooms
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101 - 105 of 419 reviews
Reviewed 24 July 2016

Condescending desk clerk .... Microwave in lobby .. Small rooms ..stay somewhere else! Rooms are small and parking is limited. Parking spaces under trees... Beware during storms bad weather as you risk a tree limb falling on your vehicle!

Review collected in partnership with this hotel
Thank sandrabsnrner
Response from Nitin K, General Manager at Sheraton Chapel Hill HotelResponded 28 July 2016

Thank you for sharing your feedback regarding your stay. We apologize as we did not meet your expectations during you recent visit. Please reach out to me directly at 919-968-4900 so we can discuss your concerns in detail. Sincerely, N. Khanna

Reviewed 23 July 2016 via mobile

If you don't want to be waken up at 5 am by barking dogs don't stay at this hotel. Dog started barking loudly at sharp at 5 am and kept barking till the owner left the room at 8. Hotels should have a policy that...More

Thank JorgeFletcher
Response from Nitin K, General Manager at Sheraton Chapel Hill HotelResponded 28 July 2016

Dear JorgeFletcher, Thank you for taking the time to provide us with your feedback. Sheraton is a pet friendly hotel and we do offer preffered pet friendly rooms on a specific floor. Please accept our apologies for an uncomfortable stay due to a barking dog....More

Reviewed 13 July 2016

We were very pleased with this hotel. It has an interesting layout with pool and patio on an upper level away from the lobby and traffic. The rooms were clean and comfortable, with a balcony. Although it is just off a major highway, it felt...More

1  Thank carolegth
Response from tmilby, Manager at Sheraton Chapel Hill HotelResponded 1 August 2016

Thank you for a great review of our hotel and restaurant. The 5 stars are a great reward for the staff. We look forward to serving you again soon!

Reviewed 11 July 2016

We regularly visit Durham to spend time with my elderly mother, and have settled upon the Sheraton Chapel Hill as our "home away from home." The hotel is located on 15-501, just inside the CH city limits, but close to Durham as well. Front desk...More

1  Thank David S
Response from tmilby, Manager at Sheraton Chapel Hill HotelResponded 1 August 2016

Thank you for the great review. If I can ever be of assistance please let me know.

Reviewed 30 June 2016

As you can tell from my hotel reviews and stays I am a creature of habit. Again this Sheraton does not disappoint. We had a king bed with balcony on the 3rd floor away from the elevators and it was perfect. You can always be...More

Thank Nikki S
Response from tmilby, Manager at Sheraton Chapel Hill HotelResponded 1 August 2016

Thank you for reviewing us. If there is anything we can do to earn a 5th star [lease let us know.

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Free Parking
Restaurant
Pool
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Multilingual Staff
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$103 - US$164 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Chapel Hill
#9 Family Hotel in Chapel Hill
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$103 - US$164 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Chapel Hill
#9 Family Hotel in Chapel Hill
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (73)
Room & Suite (34)
Pool & Beach (8)
Dining (7)
Business Centre & Event Rooms (5)
Family and Play Areas (2)
Questions & Answers
Ask a question
JennileeAD
17 April 2017|
Answer
Response from mothersalon | Reviewed this property |
I am not aware of when the pool opens but a simple call to reception would answer that issue. The Staff seemed to be quite professional and the cleanliness of the property is quite good. I would have no hesitation in using... More
1
Vote
Larry W
27 July 2016|
AnswerShow all 6 answers
Response from Madame J | Reviewed this property |
you have to request a refrigerator, not sure about the safe.
0
Votes
Chandrikaraveendran
17 December 2014|
AnswerShow all 4 answers
Response from Steven C | Property representative |
Dear Chandrikaraveendran, We have a complimentary shuttle that will take our guests anywhere within a 5 mile radius of our hotel. RDU is 18 miles from our location, so it is a bit too far for our shuttle. However, there are... More
0
Votes
Room Tips
"Rooms facing the pool are the best views"
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"Try to get a balcony room"
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"all the rooms have beautiful tree around the hotel. Quiet rooms too!"
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"dont waste your money on a club floor room"
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