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Sheraton Chapel Hill Hotel

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Sheraton Chapel Hill Hotel
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364 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Chapel Hill Hotel
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Showing 360: English reviews
Carolina Beach NC
Reviewed 9 March 2015

I travel a quite a bit and usually do not post reviews but this hotel requires a post. As a sheraton it is pretty much standard fare. Nice workout room. Food was good. Location was a bit of a drive from University (5 minutes or so). What was amazing was the service. My wife and I were convinced this was...

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Helpful?
1Thank johnmcntsh
Nitin K, General Manager at Sheraton Chapel Hill Hotel, responded to this review

We appreciate you taking the time to provide us with you recent experience at the Sheraton Chapel Hill. I have shared your comments with our team and we all appreciate your kind words. Our team at the Sheraton strives to deliver excellence in service and I am glad you had a pleasant stay. We look forward to having you back...

Delaware, Ohio
Reviewed 7 March 2015

Hotel is a very good value for the dollar and has great service. The staff goes out if their way for you. It has well furnished, comfortable rooms too. The food is godd and the service was great, particularly Tonya. I will be back.

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Helpful?
1Thank Elizabeth B
Nitin K, General Manager at Sheraton Chapel Hill Hotel, responded to this review

Thank you for your feedback. We are glad that you had a great stay and we look forward to serving you soon. Sincerely, N. Khanna

Reviewed 6 March 2015

My family of six had dinner Wednesday evening the food was fabulous. Our server tonya was very upbeat and fun. She offered our table complementary bread service that was perfect to have before and with our meal.

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Helpful?
Thank sakudler
Nitin K, General Manager at Sheraton Chapel Hill Hotel, responded to this review

Thank you for taking the time to provide us with your feedback on Carolina1663. We are glad that you had a pleasant experience. Sincerely, N. Khanna

Bogota, Colombia
Reviewed 3 March 2015 via mobile

Nice hotel well located. Nicely appointed and comfortable. Helpfull stay. Nice and smooth check in and check out. The maids did a great job. It shows they care. Will be back! The grounds are well maintained and the roon I had was bjg enough

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Helpful?
Thank vigilanteviajero
Nitin K, General Manager at Sheraton Chapel Hill Hotel, responded to this review

Thank you for your feedback. We look forward to having you back at the Sheraton. Sincerely, N. Khanna

Durham, North Carolina
Reviewed 3 March 2015

I visited the Sheraton a couple of weeks back with a friend we had heard about Carolina 1663 from a mutual friend and decided to try the cuisine. We were appropriately greeted and seated by the hostess followed my by our server, Tonya. She was fun and informative and offered excellent suggestions for us to try based on our likes...

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Helpful?
Thank jamar b
Nitin K, General Manager at Sheraton Chapel Hill Hotel, responded to this review

Thank you for your great feedback about your recent experience at the Carolina 1663. Tonya has been a great addition to our team. We look forward to serving you soon at Carolina 1663. Sincerely, N. Khanna

Beckley, West Virginia, United States
Reviewed 2 March 2015

We often visit the Durham-Chapel Hill area and have stayed here on many occasions. On this latest stay, we observed significant slippage in the quality of the hotel. We stayed from Friday evening to Sunday. On Saturday morning, I noticed a colored piece of paper lying in the hallway outside the door to a room close to us. It remained...

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Helpful?
Thank David S
Nitin K, General Manager at Sheraton Chapel Hill Hotel, responded to this review

Thank you for taking the time to provide us with your feedback. I apologize that we did not meet your expectations during your recent stay. I would like to discuss your concerns further to provide a satisfactory resolution. I can be reached at 919-968-4900. Sincerely, N. Khanna

Reviewed 22 February 2015 via mobile

I called before we arrived to see how late the restaurant and lounge was open and was told the lounge was open until 11 o'clock and served a limited menu after 10. so we arrive to the restaurant at approximately nine thirty five and waited at the host stand for 10 minutes before being greeted. I asked if the place...

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Helpful?
Thank Mike H
tmilby, Manager at Sheraton Chapel Hill Hotel, responded to this review

Thank you for providing your feedback. We are taking your concerns very seriously. Per our discussions we have made the credits discussed. We look forward to providing you exceptional service during your next visit.

Ponce, Puerto Rico
Reviewed 17 February 2015

I don't even know where to start with this review because everything I experienced here was in all honesty well ABOVE par for anyone who travels a lot for business. I've stayed at all kinds of properties and at many different chains and this hotel by far is my favorite. The staff is so friendly and accommodating. The meeting rooms...

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Helpful?
Thank TILIS02
tmilby, Manager at Sheraton Chapel Hill Hotel, responded to this review

Thank you for providing a review of our service. We always strive to exceed expectations. I am really glad you enjoyed our outdoor terrace features. Please let me know if I can be of assistance in the future. Ted Milby Director of Rooms

Myerstown, Pennsylvania
Reviewed 9 February 2015 via mobile

This hotel was very clean and comfortable. It seemed to be located weird but I felt safe arriving late at night with my family. The club lounge was nice too. Great breakfast. Great hotel to stay at for a Duke university visit.

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Helpful?
1Thank RachelS111215
Nitin K, General Manager at Sheraton Chapel Hill Hotel, responded to this review

Thank you for your feedback. We look forward to having you back at the Sheraton soon and earning the 5th star. Sincerely, N. Khanna General Manager

Hampton, VA
Reviewed 3 February 2015

Been staying in Chapel Hill and Durham for several years on business and have been very impressed with this refurbished hotel. I was there 2 weeks ago and was planning dinner when I stopped for a glass of wine. My nose detected something good, and they had brought out chicken skewers. They were so good, I didn't bother with dinner....

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Helpful?
1Thank HokieHoo
Nitin K, General Manager at Sheraton Chapel Hill Hotel, responded to this review

Thank you so much for taking the time to provide us with your raving review. We truly appreciate your business and look forward to an opportunity to serve you soon. Sincerely, N. Khanna General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Sheraton Chapel Hill Hotel. Our Chapel Hill hotel delivers something unforgettable for everyone from exciting nightlife to thrilling local attractions and tons of outdoor adventure. ... more   less 

Additional Information about Sheraton Chapel Hill Hotel

Address: 1 Europa Dr, Chapel Hill, NC 27517-2301
Region: United States > North Carolina > Chapel Hill
Price Range: $158 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Chapel Hill Hotel 3.5*
Number of rooms: 168
Reservation Options:
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Also Known As:
Sheraton Chapel Hill
Chapel Hill Sheraton
Hotel Style:
#7 Business Hotel in Chapel Hill
#10 Family Hotel in Chapel Hill
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Chapel Hill Hotel staff and other travellers.
2 questions
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4 months ago
Cleveland, ohio
over a year ago

See all questions (2)

Questions? Get answers from Sheraton Chapel Hill Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a room with a balcony!”
 of 5 bubbles McAir, 28 Nov 2016 | Read review
“Balcony rooms for fresh air. Not first floor if you don't have a dog.”
 of 5 bubbles 5StarBohemian, 24 Nov 2016 | Read review
“Bathroom can use some upgrades. ”
 of 5 bubbles 886waltere, 7 Nov 2016 | Read review
“My quiet room was on the back side of the hotel, facing a forest.”
 of 5 bubbles momtravl, 11 Oct 2016 | Read review
“Temp set at 67 when we entered which was too cold. ”
 of 5 bubbles E3871XTamyp, 21 Sep 2016 | Read review
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