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Sheraton Chapel Hill Hotel

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Sheraton Chapel Hill Hotel
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369 Reviews from our TripAdvisor Community

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Showing 365: English reviews
Reviewed 18 March 2015 via mobile

For a Sheraton with a high incidental deposit you would expect better Internet quality ( theirs doesn't support streaming without high volume of buffering) you would expect quality room service as well , not here. I called room service outside of dinner hours and was transfer twice before anyone answered. Rooms are smaller than the below average Sheraton . Lobby...

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Helpful?
Thank Alaska1989
Nitin K, General Manager at Sheraton Chapel Hill Hotel, responded to this review

Thank you for taking time to provide us with your feedback. We take every guest feedback very seriously and want to assure you that the team at the Sheraton Chapel Hill is committed to provide every guest with an excellent experience. I apologize that you did not experience a satisfactory stay during your recent visit to Chapel Hill. I have...

Reviewed 18 March 2015 via mobile

The restaurant was very good. I had the Shrimp and Grits which was tasty and creative. Solid desert menu. Our server, Tanya, was attentive, knowledgable, and very hospitable. The wine list is good and fairly priced. We would return for another meal.

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Helpful?
Thank Tele71
Nitin K, General Manager at Sheraton Chapel Hill Hotel, responded to this review

Thank you for taking the time to provide us with your feedback on your dining experience at the Carolina 1663. I have shared your comments with our team and we look forward to serving you soon. Sincerely, N. Khanna

Maryland
Reviewed 17 March 2015

This is a standard pet friendly Hotel with a conference center. There are a lot of lodging rooms in this hotel. Pets stay primarily on the first floor. It is relatively quite throughout the hotel. The rooms are nice with current amenities and the staff was accommodating addressing request. The restaurant, Carolina 1663, was the distinguishing factor. The overall experience...

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Helpful?
Thank NTR2012
Nitin K, General Manager at Sheraton Chapel Hill Hotel, responded to this review

Thank you for your feedback and we look forward to having you back at the Sheraton Chapel Hill. Sincerely, N. Khanna

Charlotte, North Carolina
Reviewed 17 March 2015

I am making my 2nd reservation here for this Thursday March19th which prompted me to write the review for my first stay in January. There are plenty of great hotels in the Raleigh area and I am Diamond with both Hilton and Hyatt as well as Gold with Marriott and am a newly minted Platinum with SPG. So I have...

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Helpful?
Thank sdbike
Nitin K, General Manager at Sheraton Chapel Hill Hotel, responded to this review

Thank you so much for your feedback. We are glad that you had a great stay and we look forward to having you back at the Sheraton Chapel Hill. Sincerely, Nitin Khanna

Scarsdale, New York
Reviewed 12 March 2015

My wife and I did some research and planned a trip to visit our daughter who is at UNC. After going to the Sheraton Website we were a little confused by the different reservation options for the rooms and called their 800 number. While we were initially quoted a price of $224 a night, we were told that if we...

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Helpful?
Thank Arthur G
Nitin K, General Manager at Sheraton Chapel Hill Hotel, responded to this review

Thank you for taking the time to provide us with your feedback. I apologize about the inconvenience you had regarding your bill and the birth year promotion. Please reach out to me directly so I can assist in resolving this issue to your satisfaction. You can reach me at 919-968-4900. Thank you for recognizing the staff service as our team...

Carolina Beach NC
Reviewed 9 March 2015

I travel a quite a bit and usually do not post reviews but this hotel requires a post. As a sheraton it is pretty much standard fare. Nice workout room. Food was good. Location was a bit of a drive from University (5 minutes or so). What was amazing was the service. My wife and I were convinced this was...

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1Thank johnmcntsh
Nitin K, General Manager at Sheraton Chapel Hill Hotel, responded to this review

We appreciate you taking the time to provide us with you recent experience at the Sheraton Chapel Hill. I have shared your comments with our team and we all appreciate your kind words. Our team at the Sheraton strives to deliver excellence in service and I am glad you had a pleasant stay. We look forward to having you back...

Delaware, Ohio
Reviewed 7 March 2015

Hotel is a very good value for the dollar and has great service. The staff goes out if their way for you. It has well furnished, comfortable rooms too. The food is godd and the service was great, particularly Tonya. I will be back.

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Helpful?
1Thank Elizabeth B
Nitin K, General Manager at Sheraton Chapel Hill Hotel, responded to this review

Thank you for your feedback. We are glad that you had a great stay and we look forward to serving you soon. Sincerely, N. Khanna

Reviewed 6 March 2015

My family of six had dinner Wednesday evening the food was fabulous. Our server tonya was very upbeat and fun. She offered our table complementary bread service that was perfect to have before and with our meal.

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Helpful?
Thank sakudler
Nitin K, General Manager at Sheraton Chapel Hill Hotel, responded to this review

Thank you for taking the time to provide us with your feedback on Carolina1663. We are glad that you had a pleasant experience. Sincerely, N. Khanna

Bogota, Colombia
Reviewed 3 March 2015 via mobile

Nice hotel well located. Nicely appointed and comfortable. Helpfull stay. Nice and smooth check in and check out. The maids did a great job. It shows they care. Will be back! The grounds are well maintained and the roon I had was bjg enough

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Helpful?
Thank vigilanteviajero
Nitin K, General Manager at Sheraton Chapel Hill Hotel, responded to this review

Thank you for your feedback. We look forward to having you back at the Sheraton. Sincerely, N. Khanna

Durham, North Carolina
Reviewed 3 March 2015

I visited the Sheraton a couple of weeks back with a friend we had heard about Carolina 1663 from a mutual friend and decided to try the cuisine. We were appropriately greeted and seated by the hostess followed my by our server, Tonya. She was fun and informative and offered excellent suggestions for us to try based on our likes...

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Helpful?
Thank jamar b
Nitin K, General Manager at Sheraton Chapel Hill Hotel, responded to this review

Thank you for your great feedback about your recent experience at the Carolina 1663. Tonya has been a great addition to our team. We look forward to serving you soon at Carolina 1663. Sincerely, N. Khanna

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Sheraton Chapel Hill Hotel. Our Chapel Hill hotel delivers something unforgettable for everyone from exciting nightlife to thrilling local attractions and tons of outdoor adventure. ... more   less 

Additional Information about Sheraton Chapel Hill Hotel

Address: 1 Europa Dr, Chapel Hill, NC 27517-2301
Region: United States > North Carolina > Chapel Hill
Price Range: $171 - $241 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Chapel Hill Hotel 3.5*
Number of rooms: 168
Reservation Options:
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Also Known As:
Sheraton Chapel Hill
Chapel Hill Sheraton
Hotel Style:
#7 Business Hotel in Chapel Hill
#10 Family Hotel in Chapel Hill
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Chapel Hill Hotel staff and other travellers.
2 questions
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5 months ago
Cleveland, ohio
over a year ago

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Questions? Get answers from Sheraton Chapel Hill Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Starwood Preferred Guest rooms seem to have more room.”
 of 5 bubbles mothersalon, 3 Jan 2017 | Read review
“Request a room with a balcony!”
 of 5 bubbles McAir, 28 Nov 2016 | Read review
“Balcony rooms for fresh air. Not first floor if you don't have a dog.”
 of 5 bubbles 5StarBohemian, 24 Nov 2016 | Read review
“Bathroom can use some upgrades. ”
 of 5 bubbles 886waltere, 7 Nov 2016 | Read review
“My quiet room was on the back side of the hotel, facing a forest.”
 of 5 bubbles momtravl, 11 Oct 2016 | Read review
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