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Aloft Chapel Hill

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Traveller (99)
Room & Suite (57)
Dining (3)
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Overview
  • Excellent48%
  • Very good32%
  • Average13%
  • Poor3%
  • Terrible4%
Travellers talk about
“pool table”(54 reviews)
“tobacco road”(10 reviews)
“indoor pool”(12 reviews)
AMENITIES
Free Wifi
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
Fitness centre
Multilingual Staff
3 Star Hotel
All hotel details
Additional information
Offers from Aloft Chapel Hill
Special Offer: $10 Breakfast Credit
Hotel deals
Offers from Aloft Chapel Hill
Special Offer: $10 Breakfast Credit
Hotel deals
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (488)
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Traveller rating
226
155
64
18
21
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226
155
64
18
21
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All reviewspool tabletobacco roadindoor poolgreat barmodern designdrug storesliding doorvalet servicebathroom sinkfront desk stafflobby areaparking garageworkout roomearly checkshower headbeds were comfortablecomfortable stay
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181 - 185 of 484 reviews
Reviewed 20 November 2014

This self-proclaimed hip hotel (“a vision of W hotels”) may try a little too hard with its décor (cartoons of DJs), but delivers when it comes to comfort. The rooms have a bit of Scandinavian simple elegance (ever stayed in Sweden or Norway?), with bathroom...More

Thank DSBrandt
Reviewed 10 November 2014

Aloft has wonderful rooms, well appointed, great indoor pool and exercise room and lovely concierge to purchase breakfast and light fare. It is the front desk staff which is lacking. No smile, friendly "hello" or "welcome" from the woman at the front desk. In fact...More

1  Thank Ruth T
Reviewed 5 November 2014

I just finished reviewing another Chapel Hill hotel, and it reminded me that I needed to lodge my thoughts about this place. My family and I are from New York, so we are used to folks who can come off a little "tough." However, there...More

3  Thank Claire M
Response from Megan L, Starwood Hotels at Aloft Chapel HillResponded 17 November 2014

Dear Claire M, We sincerely apologize you were disappointed with your stay at our hotel. Our team is dedicated to deliver an exceptional guest experience, and we are sorry this was not the case for you and your family throughout your stay. If you will...More

Reviewed 4 November 2014 via mobile

This pet friendly hotel directly on Raleigh Rd ie Hwy 54 has an entry on quiet Hamilton Rd. The mod lobby is colorful with a fun bar and billiards beyond the reception area. The breakfast area offers omelettes of your choice and a coffee bar....More

Thank 1MacDuff
Response from Megan L, Starwood Hotels at Aloft Chapel HillResponded 19 November 2014

Dear 1MacDuff, Thank you for your review. We are happy to hear you loved our hotel and were able to enjoy our fun common spaces during your stay. Our team strives to provide the best service to our guests, and we will congratulate Cory on...More

Reviewed 26 October 2014

If I could give this establishment zero stars I would. This place is a classic example of form over substance. The staff is surly. The policies are restrictive. They hue to policy over customer satisfaction. Tony should learn how to be HELPFUL. The room is...More

1  Thank williamgrahamiv
Response from Megan L, Starwood Hotels at Aloft Chapel HillResponded 4 November 2014

Dear williamgrahamiv, We are very disheartened to hear you were dissatisfied with your recent stay and did not like our hotel. It is our top priority to provide outstanding service to our guests, and we are sorry this was not your experience and will address...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$119 - US$187 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Chapel Hill
#10 Business Hotel in Chapel Hill
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$119 - US$187 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Chapel Hill
#10 Business Hotel in Chapel Hill
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (99)
Room & Suite (57)
Dining (3)
Pool & Beach (3)
Questions & Answers
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haggiejr
29 December 2017|
AnswerShow all 3 answers
Response from Christen D | Reviewed this property |
I would call them to find out for sure.
0
Votes
Room Tips
"Our room was in a far corner. Very quiet, away from elevator"
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"On a busy street and near some type of fire station or first responders so you may hear sirens. Ask to be on..."
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"Parking is cramped...best to valet park upon checking in. Rates are reasonable and service was ultra-quick..."
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"close to hospital"
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