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Holiday Inn Express Chapel Hill

142 reviews
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Traveller (3)
Room & Suite (12)
Dining (5)
Overview
  • Excellent43%
  • Very good40%
  • Average13%
  • Poor2%
  • Terrible2%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (142)Write a Review
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All reviewshi expresshampton inn next doorcinnamon rollsstayed herepancake machineadjacent hotelsausage gravyfront deskiced teanantucket grillvisiting friendsstaff was very friendly and helpfulgreat roomroom was cleancouple of nightsfresh cookiescomfortable stay
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1 - 5 of 141 reviews
Reviewed 1 week ago via mobile

With an appointment at the UNC hospital complex, we wanted a room close by; this hotel filled the bill without breaking the bank. The hotel appears to be “enjoying” some extensive renovation as evidenced by the state of the lobby area, but no bid deal....More

Thank klsnclp
Response from Sofia D, General Manager at Holiday Inn Express Chapel HillResponded 1 week ago

Dear klsnclp, Thank you for taking the time to complete a review of our hotel! We are glad to hear you enjoyed your stay in one of our newly renovated rooms. We hope to get the opportunity to serve you again once our entire renovation...More

Hotel's Favourite
Reviewed 3 weeks ago via mobile

We knew they were renovating but took advantage of a good rate. The staff were extremely friendly and professional. The common areas were clean in spite of exterior construction. The room was immaculate and re done very well. I also always appreciate a choice of...More

Thank S G
Response from Sofia D, General Manager at Holiday Inn Express Chapel HillResponded 1 week ago

Dear S G, Thank you for your truly kind words about our hotel. We are so glad you enjoyed our upgrades and some of the amenities we offer to our guests. We would love to have you return once the full renovation is complete. Thank...More

Reviewed 12 December 2017 via mobile

Stayed at this HIE on Tues night. Fresh cookies and iced tea offered at check-in. Appears one floor is under renovation but I was on 4th floor in a freshly done room. Very modern and clean. Brand new beds. Shower was one of the best...More

Thank Joseph S
Response from Eben A, General Manager at Holiday Inn Express Chapel HillResponded 13 December 2017

Hello Joseph, We are very pleased to know you had a great experience during your stay with us. Thank you so much for the great review and kind comments about our hotel and people. We look forward to seeing you again soon. Happy Holidays to...More

Reviewed 23 November 2017

After a 5 hour drive, we checked into our rooms for the Thanksgiving holiday and found that jackhammers were operating directly over our rooms. The was not simply annoying but deafening. To the point where we could not use our phones watch TV or get...More

Thank Randy H
Response from Eben A, Manager at Holiday Inn Express Chapel HillResponded 25 November 2017

Hello Mr. Hauser, I will like to sincerely apologize for the noise and the inconvenience. We truly care about all of our guest but as with every renovations, there are times things do not go as planned and this was one of them. So we...More

Reviewed 19 September 2017 via mobile

I visited this hotel a few times in 2017. Desk staff is wonderful but rooms are old and could use updating. The rooms are extremely loud. The walls were so thin I could hear all of my neighbors tv shows and phone conversations most of...More

Thank lekastner15
Response from Eben A, Manager at Holiday Inn Express Chapel HillResponded 21 September 2017

Hello Lekastner15, First, we want to thank you for your continuous patronage. We truly appreciate your business and thank you for choosing us. I do however apologize for the inconvenience during the last stay. Please know that you can always call the front desk agent...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Shuttle Bus Service
Dry Cleaning
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$111 - US$159 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Chapel Hill
#7 Family Hotel in Chapel Hill
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
Details
Price range
US$111 - US$159 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Chapel Hill
#7 Family Hotel in Chapel Hill
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
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Traveller (3)
Room & Suite (12)
Dining (5)
Business Centre & Event Rooms (2)
Questions & Answers
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schanon
10 November 2017|
Answer
Response from Sofia D | Property representative |
We offer shuttle service within a 5 mile radius for all our guest but it DOES NOT run on GAME days. The Dean dome is within 5 miles but we can not take you there if it is a GAME DAY.
0
Votes
Room Tips
"Dont stay here"
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"Inform front desk of your needs and the will accommodate you in every way!!"
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"Room 200 reeks."
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"near malls and my favorite REI"
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