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The Carolina Inn

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The Carolina Inn
The Carolina Inn
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1,186 Reviews from our TripAdvisor Community

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Showing 1,177: English reviews
New York
Reviewed 25 July 2016

We did not see the Ecology card, so our bed and towels were never changed. Most hotels do not ask you to place a card on the bed if you want new sheets and towels. This was a big disappointment to us. I felt like I was sleeping on dirty sheets and using unclean towels. This policy will hurt your...

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Thank jimmY4990YN
Baltimore
Reviewed 24 July 2016

The Carolina Inn is unique. Located on one of the most beautiful campuses in America, the Inn is an elegant and comfortable place to stay. We enjoyed the comfort of the room, the friendliness of the staff and the excellent food and service in the restaurant.

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Thank I7981FVmarkl
Management response:

Dear I7981FVmarkl, Thank you for the kind words about our historic hotel! We certainly treasure our central location in Chapel Hill and will continue to work hard to ensure that The Carolina Inn continues to set the standard for comfortable accommodations and amazing services! We look forward to your next visit.

Winston Salem, North Carolina
Reviewed 23 July 2016

Another lovely stay at one of our favorite hotels. Never tire of walking the hallways looking at the portraits and the history of the university and inn through pictures. Service, amenities and rooms are always top-notch.

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Thank 4-Tarheels0193
Management response:

Dear 4-Tarheels0193, Thank you for the lovely review. Your return visit is the greatest compliment we can receive! It is our goal to deliver exceptional service and gracious Southern hospitality in this beautiful college town of Chapel Hill. We thank you for such high praise, and we look forward to your next visit!

Treillieres, France
Reviewed 21 July 2016 via mobile

First time on this hotel and far away from deception, everything was perfect: room, food, environment, proximity, service. Close to Franklin, valet parking, big meeting rooms with required equipment for seminars, and quiet !! Definitely, i strongly recommend this place.

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Thank Michel A
Management response:

Dear Michel A, Thank you for the kind review. It is our goal to ensure guests feel that they are truly part of the place, so we are delighted to hear that you experienced authentic southern hospitality in our historic hotel. We appreciate all of your kind words regarding our rooms, food, and atmosphere. On behalf of the entire Carolina...

Alhambra, California
Reviewed 21 July 2016

Beautiful property, great location, spacious rooms, delicious food, wonderful staff, family friendly. Walking distance to UNC and Franklin Street. Best place to stay in Chapel Hill. Book a room today.

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Thank Nicolette F
Management response:

Dear Nicolette F, Thank you very much for the excellent review! We were extremely happy to read that you enjoyed your stay with us. We greatly appreciate your recommendation and extremely kind words pertaining to our hotel. We hope to see you on your next trip to Chapel Hill!

Hickory
Reviewed 21 July 2016

This was my first time staying at this amazing property and I was not disappointed. The service was top notch and the hotel and hotel rooms was sophisticated and comfortable. The Carolina Inn is a beautiful property and one that I recommend anyone who wants to stay in a non-hotel like environment.

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Thank F359DFamberh
Management response:

Dear F359DFamberh, Thank you for taking the time to post about your recent stay. Your impression of the Carolina Inn is exactly what we hope each guest takes away upon leaving the hotel. We pride ourselves on offering a memorable experience, so we are extremely pleased to hear that you felt that way. Thank you for your recommendation and we...

Evergreen
Reviewed 20 July 2016

We really enjoyed our stay; it rained out the music on the lawn on Friday, but other than missing out on that, our stay was wonderful; The service was fabulous, the rooms were very nice; everything was great

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Thank susansU5332OJ
Management response:

Dear susansU5332OJ, Thank you for the kind words about The Carolina Inn and we are thrilled to hear that you enjoy your visit. Our goal is to provide restful, relaxing and charming accommodations and services and we are glad to hear that you enjoyed your experience. We look forward to your next visit to Chapel Hill and The Carolina Inn.

Charlotte, North Carolina
Reviewed 20 July 2016 via mobile

Perfection! From the valet staff to the front desk staff to the housekeeping staff, and every other worker I encountered, the service was impeccable! The most comfortable bed I have slept on in all of my 51 years. The most beautifully appointed and furnished room I have been in since The White Inn in Fredonia NY in 1986. Everything was...

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Thank ny2oh2nc
Management response:

Dear ny2oh2nc, Thank you so much for sharing your wonderful feedback of your most recent stay. We are extremely flattered by your review. Our mission is to provide guests with gracious southern hospitality in our treasured historic venue. With the room décor inspired by historical southern antiques along with the latest modern amenities, it’s pleasing to hear how our guests...

arlington, VA
Reviewed 20 July 2016

rooms are still great. reception personnel can be cold vs. hospitable. it is the dining room/bar that is totally wrong for this site. Understand they need to make a profit, so they made the restaurant area a big bar area and made the cozy bar the small dining room. ugh. Bar area is cold (literally and figuratively) -- no character....

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Thank auntj
Hickory
Reviewed 19 July 2016

This was my first time staying at the property and it was amazing! The elegance of the Carolina Inn is simply breath taking especially in the meeting rooms. The staff are very accommodating and the gym is really great! Absolutely amazing!

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Thank sarahdZ460GQ
Management response:

Dear sarahdZ460GQ, Thank you so much for the great review. Through our southern graciousness and hospitality, we take pleasure in making the Carolina Inn a haven for an authentic experience. Thank you for the high praise and we look forward to welcoming you back for a future visit!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
We are conveniently located in the heart of downtown Chapel Hill, at the doorstep of the beautiful campus of The University of North Carolina. Come experience world-class service, elegantly appointed guest accommodations, superb dining, outstanding meeting and banquet facilities, and an expert staff. ... more   less 

Additional Information about The Carolina Inn

Address: 211 Pittsboro Street, Chapel Hill, NC 27516
Region: United States > North Carolina > Chapel Hill
Price Range: $274 - $515 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Carolina Inn 4*
Number of rooms: 185
Reservation Options:
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Also Known As:
The Carolina Hotel Chapel Hill
Carolina Hotel Chapel Hill
Hotel Style:
#1 Green Hotel in Chapel Hill
#2 Family Hotel in Chapel Hill
#3 Romantic Hotel in Chapel Hill
#4 Business Hotel in Chapel Hill
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Questions & Answers

Here's what travellers have asked, with answers from The Carolina Inn staff and other travellers.
6 questions
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Questions? Get answers from The Carolina Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher Floor, non-connecting rooms”
 of 5 bubbles nmeas1, 3 Jan 2017 | Read review
“As always---don't just request ANY room!! Ask for a room facing the courtyard and up on the 3rd floor (as one example)!!”
 of 5 bubbles ArchitectZ, 28 Dec 2016 | Read review
“ask for a corner room with windows”
 of 5 bubbles lguy66, 17 Nov 2016 | Read review
“Book a higher level room class if you need more space”
 of 5 bubbles 182danm182, 6 Nov 2016 | Read review
“View of the fall leaves outside my window was a plus.”
  • Classic vintage photos of UNC classrooms adorn the bedrooms - here, nursing and law school photo
  • Love a place seeing branding oportunities at every turn - even the bottom of a silver trash bask
 of 5 bubbles HFTM, 17 Oct 2016 | Read review
5 of 5