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Chapel Hill University Inn

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Chapel Hill University Inn
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426 Reviews from our TripAdvisor Community

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Showing 420: English reviews
Reviewed 3 weeks ago

I can't say enough about how graciously and professionally the staff handled a very difficult situation. A water main break on Friday (the day we checked in) meant water could not be used in Chapel Hill. UNC and all restaurants shut down. The hotel staff said we could cancel with no penalty, but we decided to stay, despite no running...

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Helpful?
Thank Cindy L
Chapel1301, Manager at Chapel Hill University Inn, responded to this review

Tarheel fans are the best! Everyone was so wonderful about the water crisis, evacuation, and relocation of the home basketball game to Greensboro. Thank you so much for taking the time to review the Inn and our team during such a trying time. We love hearing that we made your trip memorable (for reasons other than a lack of water!)...

Wingina
Reviewed 4 weeks ago via mobile

I really wanted to like this place. We often come down to Chapel Hill to see the Tarheels play basketball, so it would be great to find a cozy place to stay. I was hoping it was some hidden gem, but there was really nothing pleasant about our visit. We checked in late, and had to stand around waiting. No...

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Helpful?
Thank 108radha
Chapel1301, Manager at Chapel Hill University Inn, responded to this review

I am so sorry that your experience was not our normal warm welcome. Please accept my sincerest apologies. Our team does strive to make all of our guests feel welcome and it certainly appears that we failed to do that during your late evening checkin after the UNC game. I do hope that you will reconsider and give us another...

Richmond, Virginia
Reviewed 4 weeks ago

We stayed here on a college visit for one of the kids. The staff was very attentive and the rooms were clean and charming. The continental breakfast was a great perk, and Beth was especially pleasant and courteous both mornings we were there. Would definitely come back again in the future! A great find.

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1Thank samsparks964
Chapel1301, Manager at Chapel Hill University Inn, responded to this review

We are so pleased that you had a great trip and tour of UNC. Thank you for your thoughtful review and for sharing your experivence. Our staff strives to go above and beyound to make certain every guest is enjoying their stay. We are thrilled that you will return to visit with us on your next trip to Chapel Hill....

MD
Reviewed 5 weeks ago

Located just minutes away from UNC, hotel and lobby are decorated with sports theme, featuring flags from top colleges, particularly all NC schools. Front desk employee Galen was extremely helpful pointing out local places to eat and nearby stores and sites.

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2Thank MdLuv2travel
Chapel1301, Manager at Chapel Hill University Inn, responded to this review

Thank you very much for taking the time to comment on your recent stay and sharing your experience. It is always a pleasure to hear that our guests enjoyed their stay with us. Thanks again and we look foward to seeing you on future travels to our area!

Reviewed 19 January 2017 via mobile

My girlfriend and I along with another couple stayed here during a trip to chapel Hill for basketball games. Staff was amazing and rooms were great! We both had king deluxe rooms which also gave us access to tge contintetal breakfast every morning free of charge that was some of the best continental breakfast any of us had ever had....

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1Thank cassiejo45
Chapel1301, Manager at Chapel Hill University Inn, responded to this review

You guys are brilliant to plan around the games that UNC schedules very close together. Catching two games and extra time to the explore Chapel Hill/Raleigh area is a perfect combination for a winter visit. Thank you for your very kind review and please know that we look forward to seeing you guys again. We hope you can make it...

Atlanta, Georgia
Reviewed 18 January 2017 via mobile

I came here to visit UNC and found this hotel. I'm one mile from downtown and they offer a shuttle to the University. It's a little dated, but very clean and the grounds (designed for socializing...pool full all year, benches, picnic tables) are well kept. Most of all the service has been great. I came on January 17th at 6pm...

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Helpful?
1Thank Keisha P
Chapel1301, Manager at Chapel Hill University Inn, responded to this review

Keisha- You are fabulous! Many thanks for taking time out of your busy schedule to leave a review for our Inn. Our team enjoyed sharing your feedback and we wholeheartedly agree with you - Rob and Beth are just terrific! We wish you the best with your visit to UNC and all of your decisions. Safe Travels.

Georgia
Reviewed 15 January 2017

While this is not a new hotel it has been well maintained. The rooms are immaculate and the beds are very comfortable. The staff is friendly and helpful. Thanks, Galen! The one suggestion I could offer is to install exhaust fans in the bathrooms.

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Helpful?
Thank free2goGeorgia
Chapel1301, Manager at Chapel Hill University Inn, responded to this review

Thank you so much guys! We are thrilled to hear that our team made you feel like part of our family while you were here. We certainly hope to welcome you back to Chapel Hill again soon. Safe travels!

Reviewed 12 January 2017

The room was good and comfortable . We spent one night there and I was pleased. The pool we did not get to enjoy because it was too cold, that being said it looked to be completely redone and ready to use. This was also right beside a busy road and still did not hear much noise from road.

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Helpful?
Thank Brandon C
Chapel1301, Manager at Chapel Hill University Inn, responded to this review

Thank you so much for taking time to leave a review for our team. We love getting feedback from our guests. Our hotel is indeed in a convenient location and just accross from Eastgate shopping center - home to Starbucks, Traderjoes, Talbot, and future home to Zoe's Kitchen, etc. You're correct - we rarely hear of guest issues with noise...

Chapel Hill, North Carolina
Reviewed 12 January 2017

We have stayed here several times. I have personally seen the help removing blankets and comforters for cleaning, which is comforting to know. The rooms are very clean and the staff is very hospitable. The only reason I don't give it a 4 is because some of the rooms have a mildew smell when the weather is warm.

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Helpful?
Thank Susan N
Chapel1301, Manager at Chapel Hill University Inn, responded to this review

Thank you Susan and what a compliment to have our housekeeping teams efforts noticed. We have a terrific team that loves taking care of our guests! Our southern humidity certainly keeps our team on their toes during the summer months - If you ever have a concern during your, stay just let us know and we will get you relocated...

Raleigh, North Carolina
Reviewed 23 December 2016 via mobile

We stayed here one night for a holiday party and no complaints! Staff was friendly and courteous upon arrival and made things super easy. No complaints about the room, bed was comfy! Love that's its close to UNC- go Heels!

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Thank cbk0405
Chapel1301, Manager at Chapel Hill University Inn, responded to this review

Many thanks for your review and Happy New Year to you and your family! Hope to see you for a Basketball game this season. We agree.... Go Heels!

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Amenities

Highlights
  • Pool
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
The Chapel Hill University Inn is known as the “Home of the Sports Experience” and is proud to showcase the winning traditions of the University of North Carolina Tar Heels. This sports themed hotel is the only full-service moderately priced hotel in Chapel Hill. The hotel is within walking distance to Trader Joe’s, Starbucks, SteinMart, shopping, more restaurants, and drug/ grocery stores. Hotel is located just 2 miles from UNC and downtown Franklin Street.Guests will enjoy complimentary Wireless internet access throughout hotel and in guest rooms. Other amenities includes: Free access to Kinetix Health Club and on site fitness center, business center, outdoor pool, and guest laundry facilities. Complimentary gourmet coffee is available 24/7 in the lobby. Hotel has a relaxing courtyard with covered seating and Adirondack chairs, as well as a gas grill and picnic area. Daily local shuttle service is provided to designated stops on UNC campus, UNC Hospitals, Franklin Street, the Friday Center and University Mall. Time- Out Sports Bar and Restaurant is on site. Watch any sports event on one of the 17 HDTV’s, play pool or video games. Open for breakfast and dinner, and will soon be opening for lunch. Time-Out is home of the famous Chicken and Cheddar Biscuit and was featured on Travel Channel’s Man vs. Food show. Room service is also available. ... more   less 

Additional Information about Chapel Hill University Inn

Address: 1301 N. Fordham Blvd., Hwy 15-501 at Eastgate, Chapel Hill, NC 27514 (Formerly Holiday Inn Chapel Hill)
Region: United States > North Carolina > Chapel Hill
Price Range: $90 - $135 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Chapel Hill University Inn 2.5*
Number of rooms: 132
Reservation Options:
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Also Known As:
Chapel Hill University Hotel Chapel Hill
Holiday Inn Chapel Hill
Chapel Hill Holiday Inn
Hotel Style:
#1 Best Value Hotel in Chapel Hill
#5 Family Hotel in Chapel Hill
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Questions & Answers

Here's what travellers have asked, with answers from Chapel Hill University Inn staff and other travellers.
3 questions
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Seattle, Washington
over a year ago
new jersey
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Questions? Get answers from Chapel Hill University Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Nice pool and free continental breakfast with some rooms.”
 of 5 bubbles MdLuv2travel, 23 Jan 2017 | Read review
“Room overlooking the pool.”
 of 5 bubbles brandoncT5263XK, 12 Jan 2017 | Read review
“Our ground floor room faced the pool and we liked it.”
 of 5 bubbles 514nedl, 5 Dec 2016 | Read review
“Room 101 is really nice - it is a suite with a separate bedroom and faces a courtyard.”
 of 5 bubbles GaryH207, 29 Nov 2016 | Read review
“Quieter room are in the back. The front faces Fordham which is a busy street with traffic.”
 of 5 bubbles adab246, 22 Nov 2016 | Read review
5 of 5