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Extended Stay America - Charlotte - University Place - E. McCullough Dr.

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24 Reviews from our TripAdvisor Community

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Showing 23: English reviews
Leland, North Carolina
Reviewed 1 week ago via mobile

I was scared to stay at the hotel following the reviews and that I used Priceline Express Deals. But the hotel was great. It was spacious, clean and comfortable. The front desk staff was friendly and helpful. It was in a good location. The only complaints I would mention are some noisy neighbors in the hallways in the middle of...

Thank TheGingerbeardMan7
Charlotte, North Carolina
Reviewed 1 week ago

Location-wise is quite strategic if within the Charlotte University Area - close to Walmart, nearby bus stand and some of restaurants. Price-wise is very reasonable if staying longer. Ample parking. Last but not least, the hospitality and service provided by the staff are excellent. They identified the guests even if it was already months since the last stay.

Thank Azrinsyah
Cary, North Carolina, United States
Reviewed 25 October 2016

Do NOT stay here. This place has not been cleaned. It stinks even in the hallways and stairwells. The entire hotel was disgusting. I smelled drugs, plus other foul odors. We found a gecko in the bed. They moved our room, but the next room was just as filthy. The staff were friendly and polite, but this hotel is a...

Thank Cheryl C
Reviewed 9 July 2016 via mobile

My fellow travelers, I stayed a week at extended stay America in Charlotte NC, I had to stay a week while on business and it was a great stay, one person who stood out is a housekeeper name miss Connie, she made you feel at home, my room was clean and she made sure that everything was clean and if...

1Thank Walter B
Manager_11525, Manager at Extended Stay America - Charlotte - University Place - E. McCullough Dr., responded to this review

We appreciate your kind words in your review about your week with us. I'm glad your stay was great and room to your liking. Connie will be informed of the great work she is doing. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.

New York City, New York
Reviewed 1 June 2016 via mobile

The room was not cleaned well upon my arrival. There were only 3 pillows on the bed for 2 people and they were very old and stained. When I requested more pillows I was told there were none because the hotel was sold out. The rooms need refurbishment and modernization. . The building is old and the floors above sweak...

Thank NYC-Ericka
Reviewed 29 May 2016 via mobile

We are here for a weekend. I want to acknowledge that the overnight receptionist was very accommodating of our late arrival. Unfortunately, that's where the good stuff ended. I would give this zero stars if I could. The hotel has a foul odor which seems to grow stronger the further up and into the hotel you go. It's awful and...

Thank abhanley
Asheville, North Carolina
Reviewed 10 May 2016

Dogs were above and next door. Noisy. Dirty bathroom at arrival including dirty towels hanging on back of the bathroom door. Broken towel rack which dangled from wall. No hair dryer, coffee pot, as stated on internet page. Housekeeping was offered with a fee. Cereal bar and coffee only breakfast. Pool was closed. Car and motorcycle in front parking lot...

Thank oneders3
Whitakers, North Carolina
Reviewed 26 April 2016

I booked 2 rooms back in February in preparation for the big race in town this past weekend. We arrived that evening to check in only to be told that the hotel had been overbooked and there were no vacancies available. No explanation was provided, no solution was given and we were left driving all over Charlotte trying to find...

Thank Karen W
Charlotte, North Carolina
Reviewed 30 September 2015 via mobile

This would make my second stay at the Extended Stay America. If I would have known this one was way better than the first one I stayed in, I would've stayed here first. I enjoyed the full kitchen and the extra space the room provided. The staff was excellent and very accommodating. I would recommend choosing this one over the...

Thank mommytravels2015
Manager_11525, General Manager at Extended Stay America - Charlotte - University Place - E. McCullough Dr., responded to this review

I want to thank you for taking the time to post a review of your stay with us. I am so pleased to hear that you enjoyed our fully equipped kitchens as well as the additional space our rooms have to offer. The staff and I would like to thank you again for posting your review. We look forward to...

Reviewed 22 September 2015

My non-smoking room smelled like someone just left after smoking a pack of cigarettes. Could not change the room. Could not cancel the reservation without paying a cancellation fee equal to 2 nights stay. Carpet was old and did not look like it was vacuumed and bed sheets were stained, but the sheets still appeared to be clean. Pulled back...

Thank hemi1006
Manager_11525, General Manager at Extended Stay America - Charlotte - University Place - E. McCullough Dr., responded to this review

I appreciate you taking the time to write a review of your experience with us. Please accept our apologies for the cleanliness issues you experienced. To uphold our company’s high standards, I will be reviewing our cleaning and room inspection procedures with our staff. Our team is committed to satisfying our guests, so we are very thankful for your feedback....

14 photos of this hotel

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Bathroom (1)
Room/Suite (7)
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  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Charlotte - University Place - E. McCullough Dr.

Address: 123 McCullough Dr, Charlotte, NC 28262-3306 (Formerly Studio Plus Charlotte/University Place)
Region: United States > North Carolina > Charlotte
Price Range: $112 - $150 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Charlotte - University Place - E. McCullough Dr. 2.5*
Number of rooms: 72
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Questions & Answers

Questions? Get answers from Extended Stay America - Charlotte - University Place - E. McCullough Dr. staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Nearer to the lobby, laundry area and parking.”
 of 5 bubbles Azrinsyah, 27 Nov 2016 | Read review
“Don't get the smoking room.”
 of 5 bubbles Superstar_Ling, 26 Feb 2015 | Read review
“I would ask for a foo with sofa bed. The room is a little larger”
 of 5 bubbles 904bn, 8 Oct 2014 | Read review
“2nd and 3rd floor are non smoking. But keep in mind there is no elevator.”
 of 5 bubbles Bigshownc, 13 Aug 2014 | Read review
“If you are handicapped don't bother.”
 of 5 bubbles 555benjamint, 7 Aug 2014 | Read review
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