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Extended Stay America - Charlotte - Pineville - Pineville Matthews Rd.

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Traveller (2)
Room & Suite (9)
Dining (2)
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Overview
  • Excellent43%
  • Very good24%
  • Average13%
  • Poor12%
  • Terrible8%
Travellers talk about
“grab and go”(2 reviews)
“full kitchen”(3 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
Additional information
Offers from Extended Stay America - Charlotte - Pineville - Pineville Matthews Rd.
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (87)
There are newer reviews for Extended Stay America - Charlotte - Pineville - Pineville Matthews Rd.
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All reviewshome away from homegrab and gofull kitchenoatmealliving roomwalking distancehotel is locatedesastoveproslodgingappliancesconsunitcomfortinternetaccommodations
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11 - 15 of 85 reviews
Reviewed 8 August 2017

Fleas, fleas, fleas. Absolutely disgusting!!!!!! I will never return or recommend this hotel to anyone. I expect a full refund in addition to cost incurred having to relocate to another hotel as well as having my. LoggedMore

Review collected in partnership with Extended Stay
Thank nikkic248
Response from 00esa, General Manager at Extended Stay America - Charlotte - Pineville - Pineville Matthews Rd.Responded 9 August 2017

Nikki, we sincerely apologize for the situation you described. You are absolutely correct to expect a comfortable, clean and bug-free environment when staying with us. Although we have regular pest control service at our hotel, we have contacted them for an immediate visit to address...More

Reviewed 6 August 2017

The hotel was extremely clean and all of the employees were very friendly and helpful. The room we stayed in was immaculate and the grab and go breakfast was perfect each morning. Definitely look forward to staying here again.More

Review collected in partnership with Extended Stay
Thank O9187KYtrevor
Response from 00esa, General Manager at Extended Stay America - Charlotte - Pineville - Pineville Matthews Rd.Responded 7 August 2017

Thank you for the excellent review of Extended Stay America - Charlotte - Pineville - Pineville Matthews Rd. We are thrilled to read you loved all the aspects of our hotel, especially our courteous service and well-kept property. We look forward to welcoming you and...More

Reviewed 27 July 2017

This hotel has every thing you are looking for. My stay was most enjoyable and the staff was always very attentive to my needs.We saved a lot by having a fridge and stove and full kitchen in our room.Check it out.More

Review collected in partnership with Extended Stay
Thank romonaf153
Response from 00esa, General Manager at Extended Stay America - Charlotte - Pineville - Pineville Matthews Rd.Responded 28 July 2017

Thank you for being our guest and for taking the time to review your experience at Extended Stay America - Charlotte - Pineville - Pineville Matthews Rd. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service...More

Reviewed 23 July 2017

Natalie and the manager made what could have easily been a wonderful stay horrible. When I called Natalie to report that the toilet was not working her response was that maintenance was gone for the night. I asked to be moved to another room as...More

Review collected in partnership with Extended Stay
Thank sweettea604
Response from 00esa, General Manager at Extended Stay America - Charlotte - Pineville - Pineville Matthews Rd.Responded 24 July 2017

We certainly apologize for the issues you encountered which led to a disappointing stay as it is never our intention to lose focus on providing you with the hospitality you deserve. We will be sure to share your feedback with the entire team and will...More

Reviewed 21 July 2017

I'm very pleased with the overall service, thank you. We came to stay in a hotel because my apartment complex had a leak in the ceiling. The staff. The operator with the hotel reservations was very courteous.More

Review collected in partnership with Extended Stay
Thank ryunitah
Response from 00esa, General Manager at Extended Stay America - Charlotte - Pineville - Pineville Matthews Rd.Responded 22 July 2017

Thank you for staying at Extended Stay America - Charlotte - Pineville - Pineville Matthews Rd. We are delighted to read you were impressed with our friendly service. I will be sure to share your compliments with my entire team. It was a pleasure to...More

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About
Amenities
Top amenities
Free Parking
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Multilingual Staff
Self-Serve Laundry
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Details
Price range
US$106 - US$155 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#65 Business Hotel in Charlotte
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$106 - US$155 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#65 Business Hotel in Charlotte
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
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Traveller (2)
Room & Suite (9)
Dining (2)
Pool & Beach (1)
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Room Tips
"comfortable"
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"Ask for a front view room because the back wall is a sub division and you can't open curtains or someone..."
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"First floor the best for me"
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"Rooms at the rear might be a bit more quiet."
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