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BEST WESTERN PLUS Charlotte/Matthews Hotel

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BEST WESTERN PLUS Charlotte\/Matthews Hotel
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254 Reviews from our TripAdvisor Community

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Showing 251: English reviews
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Apex, North Carolina
Reviewed 1 week ago

We had a very pleasurable time, everything was clean and well cared for. The staff was very friendly and professional. I would stay there again if I need to stay in Charlotte, NC. Breakfast was well stocked.

Review collected in partnership with Best Western
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Helpful?
Thank X4441NMjoyb
HOTEL’S FAVOURITE REVIEW
Reviewed 31 October 2016

I recently stayed overnight after booking on Priceline, and was very pleased with the accommodations provided for my stay. All of the staff that I encountered were very polite and friendly from check-in to checkout. The room itself was very clean and the bed was clean and very comfortable. The air conditioning unit didn't seem to be putting out as...

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Helpful?
Thank Chad W
About Hotel's Favourite Review
Chianti D, Guest Relations Manager at BEST WESTERN PLUS Charlotte/Matthews Hotel, responded to this review

Dear Chad, Thank you for the wonderful review. Your business is very important to us and we value your feedback. By telling us what you liked you are helping us deliver a superior experience for you and other guests in the future. Once again thank you so much and hope to see you on your return visit. Sincerely, Chianti D...

North Wilkesboro, North Carolina
Reviewed 1 week ago

Had to attend some classes. Nice hotel expecially for the price. They had a decent breakfast a nice little workout room end very nice staff. If you're looking for a good place to stay not a bad choice at all.

Review collected in partnership with Best Western
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Thank V9011WYbarrys
West Palm Beach, United States
Reviewed 1 week ago

The rooms have brand new contemporary furniture and very elegant new carpet. Looks like it went through a major renovation recently. It's a five star experience for a fraction or price. I will definitely recommend.

Review collected in partnership with Best Western
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Helpful?
Thank armaang2017
New York City, New York
Reviewed 3 weeks ago

Internet connection was high speed . I could acces my favourite Channel at TV. I don't know what time I slept. Bathroom was very neet & clean , generally in other Hotels, I have always the issue. Surprisingly it unique. Oh My God the Breakfast was so exciting, I love fruits, it was of my liking, lovely atmosphere, excellent service...

Review collected in partnership with Best Western
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Thank 704radhas
Charlotte, North Carolina
Reviewed 3 weeks ago

This was not a clean facility and this seem nice from the front but it was not clean. Yhtdgwgdnsjjehakeifn njfhujs nhduudb highest court nhduudb CNBC nam huffing njisnhf. Hydneiendh nj Jide nhduudb nhduudb

Review collected in partnership with Best Western
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Helpful?
Thank robert47648
Hobe Sound, United States
Reviewed 4 weeks ago

Great staff and excellent upgrades to the rooms. Plenty of outlets throughout the room made life easier....The breakfast had many choice and all the food was fresh and hot. Also got some exercise in the fitness center.

Review collected in partnership with Best Western
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Thank 251urmilap
Wilmington, North Carolina
Reviewed 13 February 2017

My sixth visit to this location in last year, and once again it hits in the 99% range service wise. Some minor problems, a film crew was holding a noisy business meeting in the dining room area and was very noisy, and one of the crew occupied the room next to mine and was constantly opening and closing the door...

Review collected in partnership with Best Western
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Thank gigoodies
Reviewed 28 December 2016 via mobile

This location is very clean, the staff is very professional and friendly... we drove in from Chicago,IL a 12 hour drive that turned into 13 hours because the team changed the game location after we booked a room 3 hours from here already, so not only did we have to cancel that room we also had to pay a 25...

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Helpful?
Thank Salaam M
Matthews, United States
Reviewed 24 December 2016

We love staying at this Best Western! We travel back and forth from Myrtle Beach several times a month and this is our favorite place to stay. The breakfast is awesome and the staff are so kind and helpful!

Review collected in partnership with Best Western
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Helpful?
Thank Michelle D
Kam P, Guest Relations Manager at BEST WESTERN PLUS Charlotte/Matthews Hotel, responded to this review

Thank you for submitting your review. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about BEST WESTERN PLUS Charlotte/Matthews Hotel

Address: 2501 Sardis Rd N, Charlotte, NC 28227-7724 (Formerly Quality Inn Crown Point)
Region: United States > North Carolina > Charlotte > East Forest
Price Range: $120 - $197 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Charlotte/Matthews Hotel 2.5*
Number of rooms: 93
Reservation Options:
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Also Known As:
Charlotte Best Western
Best Western Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Charlotte/Matthews Hotel staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Charlotte/Matthews Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here”
 of 5 bubbles shivelycd, 4 Nov 2016 | Read review
“Facing the front side of the Hotel”
 of 5 bubbles smithc1189, 24 Aug 2016 | Read review
“Wear slippers or socks - don't trust the carpet.”
 of 5 bubbles PepsiPrincess, 12 Jul 2016 | Read review
“Don't get rooms next to side exits, the doors don't lock.”
 of 5 bubbles Black0ut1983, 4 Jul 2016 | Read review
“Avoid rooms at the end of the hall 102, 3,4…near an exit and is noisy when guests or employees are entering.”
 of 5 bubbles syjj2015, 17 May 2016 | Read review
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