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Best Western Plus Charlotte/Matthews Hotel

318 reviews
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Traveller (32)
Room & Suite (21)
Dining (5)
Overview
  • Excellent39%
  • Very good26%
  • Average16%
  • Poor5%
  • Terrible14%
Travellers talk about
“room was clean”(20 reviews)
“stay there again”(12 reviews)
“hot breakfast”(7 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Family Rooms
Fitness centre
Multilingual Staff
2.5 Star Hotel
All hotel details
Offers from Best Western Plus Charlotte/Matthews Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (318)Write a Review
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All reviewsroom was cleanstay there againhot breakfastyogurtwi fiminute drivegreat customer servicegreat staydesk clerkenjoyed my stayfitness centerthe breakfast areabusiness tripparking lotbwlaundrychannels
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1 - 5 of 314 reviews
Reviewed 2 weeks ago

Great place to be. This was my first time I was in Charlotte and this hotel was clean and charm with great breakfast good internet and the rooom was very nice and clean smells fresh when you walk into room. Will be back again

Review collected in partnership with Best Western
Thank goldenbreak9
Hotel's Favourite
Reviewed 3 June 2017

Stayed one night after a visit in Columbia, SC because we were flying out of Charlotte. For 80 dollars before tax, we got a very clean and modern room, though a bit small, but had a king sized bed. Room was clean, wifi was good,...More

Thank RhodyRaybo
Reviewed 3 weeks ago

I only use this hotel when in Matthews. It has a great location and great staff. Their breakfast is decent and well stocked. Internet worked well. Very clean and comfortable rooms. Can’t wait to visit again.

Review collected in partnership with Best Western
Thank scorpio1308
Reviewed 13 January 2018

Rooms need to be more cleaner for the price you pay for rooms ...I love the location ,,it's close to where my son lives,,however i wish check in time would be much earlier than 3pm .. I travel 6hours to visit with my son and...More

Review collected in partnership with Best Western
Thank pamelagR7735SF
Reviewed 29 December 2017

Two days during my six day stay the rooms were not cleaned up. When I called the first time a housekeeper was sent to the room and the bathroom was cleaned up. The second time I went to the room very late, was visiting my...More

Review collected in partnership with Best Western
Thank C2390UOedwardr
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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Laundry Service
Banquet Room
Conference Facilities
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Tennis Court
Details
Price range
US$79 - US$133 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Best Value Hotel in Charlotte
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$79 - US$133 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Best Value Hotel in Charlotte
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (32)
Room & Suite (21)
Dining (5)
Business Centre & Event Rooms (4)
Family and Play Areas (1)
Questions & Answers
Ask a question
Renee P
9 January 2017|
AnswerShow all 2 answers
Response from Teresa B | Reviewed this property |
No smoking inside but very convenient outside. Ask for a room "at end of hall near exterior stairs."
2
Votes
Jim P
1 March 2015|
Answer
Response from Chianti D | Property representative |
Mr. Potter Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive every day... More
0
Votes
Room Tips
"The lower number the room, the further you are away from the busy road."
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"Maybe double beds are softer? If not, try the sofa bed!. Turn on your fridge when you get there. Bring a..."
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"Don't stay here"
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"Facing the front side of the Hotel"
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