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All reviewsfront deskhallway carpetbreakfast roommarriott brandnight auditorjack in the boxeasy accesstwo queen bedsrooms are cleanthe hotel staffstayed one nightyogurtnice roomwould definitely stay here againnice staybusiness tripsouthlake
Stayed here a couple nights for a quick family trip on Spring Break. First, the location is excellent, right off I-77 and close to plenty of restaurants. The staff was outstanding from checking in, breakfast, checking out, and helping with more towels when we needed...More
Response from jandrews636, General Manager at Fairfield Inn Charlotte NorthlakeResponded 1 week ago
Thank you for staying with us during your visit to Charlotte! We appreciate and value your business and feedback.
We appreciate the challenges with the AC not shutting off and are ironically in the process of installing wireless wall thermostats in all of...More
This hotel was an absolute blessing to my husband and I. We had a few days we needed to stay in a hotel in Charlotte and found this gem and are so grateful to the whole team! We checked in on a terrible stormy evening...More
Response from jandrews636, General Manager at Fairfield Inn Charlotte NorthlakeResponded 3 weeks ago
Thank you Alliecat1226,
We are so glad that we had the opportunity to provide exceptional service to you during your stay! We appreciate and value your business and feedback! We look forward to another opportunity to serve you again in the future!
Have a great...More
On short notice we had to find a hotel with a vacancy. This property appeared to be new or recently refurbished. My room was clean and new looking everything fully operational. The front desk workers were extremely professional and helpful. I also witnessed an upset...More
Thank Annette T
Response from jandrews636, General Manager at Fairfield Inn Charlotte NorthlakeResponded 5 weeks ago
Dear Annette T,
Thank you staying with us during your travels through Charlotte! We appreciate your business and feedback!
We are so pleased that you had a great experience and appreciate you recognizing one of our awesome front desk associates!
We truly look forward to...More
Every time I stay here I encounter 2 ladies that go out of their way to make my stay Legendary. Denise and Jane always are very helpful and they make me feel like I am at home. I cant tell you how much I enjoy...More
Response from jandrews636, General Manager at Fairfield Inn Charlotte NorthlakeResponded 12 March 2018
So awesome to hear about the legendary service provided by Janie and Denise! They are great ladies always taking care of our guests! We are so glad that you are experiencing a positive and "home like" stay when staying with us!
Charlotte is growing exceptionally fast which means lots of traffic. The hotel was a reasonable price, very clean, and has a well-maintained breakfast. I should have
gotten a larger room so be sure to choose one that is the size you need. This hotel
Response from jandrews636, General Manager at Fairfield Inn Charlotte NorthlakeResponded 5 March 2018
Thank you for staying with us during your visit to Charlotte!
We are so pleased that you had a good experience and enjoyed the breakfast!
We truly enjoy providing exceptional service to you and appreciate your feedback!
We wish you a great rest...More