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Fairfield Inn Charlotte Northlake

135 reviews
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Traveller (12)
Room & Suite (25)
Dining (3)
Overview
  • Excellent38%
  • Very good31%
  • Average19%
  • Poor6%
  • Terrible6%
Travellers talk about
“front desk”(21 reviews)
“breakfast room”(5 reviews)
“hallway carpet”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
Fitness centre
2.5 Star Hotel
All hotel details
Offers from Fairfield Inn Charlotte Northlake
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Rooms
26 Feb27 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (135)Write a Review
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Traveller rating
49
41
26
9
9
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LanguageEnglish
49
41
26
9
9
Show reviews that mention
All reviewsfront deskbreakfast roomhallway carpetnight auditorjack in the boxmarriott brandtwo queen bedseasy accessthe hotel staffstayed one nightrooms are cleanyogurtbreakfast staffwould definitely stay here againnice staymooresvilleraven
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1 - 5 of 134 reviews
Reviewed 1 week ago

Everything as expected, with proven consistency and excellent customer service as always. The front desk agent was Arielle on this particular evening. She was so friendly and welcoming! She really started the stay off on a great footing. good hotel here :)More

Thank 8usnst9
Response from jandrews636, General Manager at Fairfield Inn Charlotte NorthlakeResponded 1 week ago

Dear 8usnst9, Thank you for staying with us during your visit to Charlotte! We are so glad that you had a wonderful and positive experience! We look forward to another opportunity to better serve you again in the future! We wish you safe travels! thank...More

Reviewed 3 weeks ago

Stayed over here for one night while on a trip to Alabama. Ease of access and location were both excellent. For the price paid this hotel offered a great value and very comfortable accommodation. The customer service was fine and helpful. The wifi was slower...More

Thank JesseG776
Response from jandrews636, General Manager at Fairfield Inn Charlotte NorthlakeResponded 3 weeks ago

Dear JesseG776, Thank you for taking the time to share your experience while staying with us during your travels through Charlotte! We appreciate and value your business and feedback. We are in the process of upgrading our WIFI and look forward to another opportunity to...More

Reviewed 3 weeks ago via mobile

Love it. Just what I expect from a Marriott brand. Only two things prevented me from giving 5 stars..1) the (free)wifi isn't great. They do offer a premium one for an additional $5/ day but I just feel that's unnecessary. Most hotels of this caliber...More

Thank VKB1979
Response from jandrews636, General Manager at Fairfield Inn Charlotte NorthlakeResponded 3 weeks ago

Dear VKB1979, Thank you for staying with us during your travels to Charlotte! We truly value and appreciate your business and feedback. We are thankfully enhancing both our WIFI and installing wireless AC/heat thermostats before Spring this year! We hope you will allow us another...More

Reviewed 4 weeks ago

My wife and I were stuck in Charlotte after multiple weather related flight cancellations. Due to the cancellations, there were minimal hotels available near the airport. The Marriott app indicated that rooms were available at the Northlake location. When my wife and I arrived at...More

Thank BrianC1421
Response from jandrews636, General Manager at Fairfield Inn Charlotte NorthlakeResponded 3 weeks ago

Dear BrianC1421, Thank you for taking the time to share your positive encounter with Ronald our night auditor and how well he handled a challenging situation. We are so glad that in the end you were able to rest comfortably at another Marriott in the...More

Reviewed 4 weeks ago via mobile

Coming into this place was so refreshing & a most definitely comfortable place to stay.. Jatrina was very caring & took the time out her day to ask me if I needed anything & left me a card in the room after a long and...More

Thank Jatrina W
Response from jandrews636, General Manager at Fairfield Inn Charlotte NorthlakeResponded 3 weeks ago

Dear Jatrina W Thank you for staying with us and sharing your positive experience with your housekeeping attendant! We appreciate and value your business and feedback. We look forward to serving you again in the future! Have a great day! Julie Andrews

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$101 - US$173 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$101 - US$173 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (12)
Room & Suite (25)
Dining (3)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
T S
1 June 2017|
AnswerShow all 2 answers
Response from Kyle R | Property representative |
Hello T S, Again we apologize for your experience. The discount we offered is our way to make it right. We do hope you understand. Thank you for your consideration.
0
Votes
Room Tips
"the second floor away from the road (rear rooms)"
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"I got a Gatorade from the hotel cooler and the price was half that of a Fairfield in Asheville."
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"avoid a room facing the highway if possible."
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"Stay in a room to the left of the lobby (farthest away from Highway) and an odd number room (away from main..."
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