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Fairfield Inn Charlotte Northlake

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Traveller (13)
Room & Suite (26)
Dining (3)
Overview
  • Excellent38%
  • Very good32%
  • Average18%
  • Poor6%
  • Terrible6%
Travellers talk about
“front desk”(23 reviews)
“hallway carpet”(2 reviews)
“breakfast room”(5 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
Fitness centre
2 Star Hotel
All hotel details
Offers from Fairfield Inn Charlotte Northlake
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Offers from Fairfield Inn Charlotte Northlake
Special Offer: Member Rates
Hotel packages
Hotel deals
Rooms
30 Apr1 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (143)
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LanguageEnglish
50
45
27
10
9
Show reviews that mention
All reviewsfront deskhallway carpetbreakfast roommarriott brandnight auditorjack in the boxeasy accesstwo queen bedsrooms are cleanthe hotel staffstayed one nightyogurtnice roomwould definitely stay here againnice staybusiness tripsouthlake
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1 - 5 of 141 reviews
Reviewed 1 week ago via mobile

Stayed here a couple nights for a quick family trip on Spring Break. First, the location is excellent, right off I-77 and close to plenty of restaurants. The staff was outstanding from checking in, breakfast, checking out, and helping with more towels when we needed...More

Thank 3SecondsRef
Response from jandrews636, General Manager at Fairfield Inn Charlotte NorthlakeResponded 1 week ago

Dear 3SecondsRef, Thank you for staying with us during your visit to Charlotte! We appreciate and value your business and feedback. We appreciate the challenges with the AC not shutting off and are ironically in the process of installing wireless wall thermostats in all of...More

Reviewed 3 weeks ago

This hotel was an absolute blessing to my husband and I. We had a few days we needed to stay in a hotel in Charlotte and found this gem and are so grateful to the whole team! We checked in on a terrible stormy evening...More

Thank Alliecat1226
Response from jandrews636, General Manager at Fairfield Inn Charlotte NorthlakeResponded 3 weeks ago

Thank you Alliecat1226, We are so glad that we had the opportunity to provide exceptional service to you during your stay! We appreciate and value your business and feedback! We look forward to another opportunity to serve you again in the future! Have a great...More

Reviewed 13 March 2018

On short notice we had to find a hotel with a vacancy. This property appeared to be new or recently refurbished. My room was clean and new looking everything fully operational. The front desk workers were extremely professional and helpful. I also witnessed an upset...More

Thank Annette T
Response from jandrews636, General Manager at Fairfield Inn Charlotte NorthlakeResponded 5 weeks ago

Dear Annette T, Thank you staying with us during your travels through Charlotte! We appreciate your business and feedback! We are so pleased that you had a great experience and appreciate you recognizing one of our awesome front desk associates! We truly look forward to...More

Reviewed 9 March 2018

Every time I stay here I encounter 2 ladies that go out of their way to make my stay Legendary. Denise and Jane always are very helpful and they make me feel like I am at home. I cant tell you how much I enjoy...More

Thank blmason77
Response from jandrews636, General Manager at Fairfield Inn Charlotte NorthlakeResponded 12 March 2018

Dear blmason77, So awesome to hear about the legendary service provided by Janie and Denise! They are great ladies always taking care of our guests! We are so glad that you are experiencing a positive and "home like" stay when staying with us! We appreciate...More

Reviewed 4 March 2018

Charlotte is growing exceptionally fast which means lots of traffic. The hotel was a reasonable price, very clean, and has a well-maintained breakfast. I should have gotten a larger room so be sure to choose one that is the size you need. This hotel maintains...More

Thank skatinggrandma
Response from jandrews636, General Manager at Fairfield Inn Charlotte NorthlakeResponded 5 March 2018

Dear skatinggrandma, Thank you for staying with us during your visit to Charlotte! We are so pleased that you had a good experience and enjoyed the breakfast! We truly enjoy providing exceptional service to you and appreciate your feedback! We wish you a great rest...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$102 - US$182 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$102 - US$182 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (13)
Room & Suite (26)
Dining (3)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
T S
1 June 2017|
AnswerShow all 2 answers
Response from Kyle R | Property representative |
Hello T S, Again we apologize for your experience. The discount we offered is our way to make it right. We do hope you understand. Thank you for your consideration.
0
Votes
Room Tips
"the second floor away from the road (rear rooms)"
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"I got a Gatorade from the hotel cooler and the price was half that of a Fairfield in Asheville."
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"avoid a room facing the highway if possible."
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"Stay in a room to the left of the lobby (farthest away from Highway) and an odd number room (away from main..."
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