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Courtyard by Marriott Charlotte Ballantyne

181 reviews
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Traveller (19)
Room & Suite (13)
Dining (2)
Overview
  • Excellent60%
  • Very good30%
  • Average8%
  • Poor1%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
All hotel details
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Reviews (181)Write a Review
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105
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All reviewsamazing conditiongas station across the streetfront desknice indoor poolnice deskaverage sizerollaway bedbathroom areabooked roomswedding weekendrooms are cleanwalls are thinour entire staysoccer tournamentstay at this hotel againevery staff memberfantastic hotel
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171 - 175 of 179 reviews
Reviewed 18 October 2011

We picked the Courtyard when we wanted a comfortable place in the Ballantyne area of Charlotte. It turned out to be very satisfactory, despite the fact that work going on in the public areas made the entrance a cramped hallway. They managed to provide coffee...More

Thank 09876
Response from Shalini_Iyer, Director of Sales at Courtyard by Marriott Charlotte BallantyneResponded 21 October 2011

Greetings 09876, Thank you so much for such detailed feedback regarding your experience at the Courtyard Ballantyne. Communication is very important to us and I am delighted that the information regarding construction was easy to find. We are offering a complimentary continental breakfast to all...More

Reviewed 29 September 2011

This is by far, one of the nicest Marriott properties that I have had the pleasure staying at. Having stayed there several times, it was nice to be greated with a "welcome back" greeting upon checkin. Everything was top notch, from service, to staff, to...More

Thank jmk5033
Response from Shalini_Iyer, Director of Sales at Courtyard by Marriott Charlotte BallantyneResponded 30 September 2011

Greetings jmk5033, What a perfect day you chose to review us! We just received our scores for overall guest satisfaction and we are currently ranked in the Top 2% of our brand which is perfectly aligned with your opinion about us. Your positive comments about...More

Reviewed 17 August 2011

This Courtyard looks as if it tried to take the "short cut" to the new renovation style that many Courtyards are undergoing. The service is GREAT...the lady at the front, who was from Greenville, SC...I forgot her name...was one of the nicest people I have...More

Thank chamsachamsa
Response from Shalini_Iyer, Director of Sales at Courtyard by Marriott Charlotte BallantyneResponded 18 August 2011

Greetings Chamsachamsa, We thank you for the time you took to pen down your opinion. We value it very much. Jeanette is our Front Desk agent and will be thrilled to know that you appreciate her and enjoyed the service at our hotel. It is...More

Reviewed 29 April 2011

We stayed at the Marriott Courtyard Ballentyne in Charlotte NC last week. We'd been driving for over 9 hours (from South Florida) and were exhausted. Jeanette and Marylin graciously welcomed us from the front desk with smiles and warm cookies. This was our first stay...More

1  Thank Ted D
Response from Shalini_Iyer, Director of Sales at Courtyard by Marriott Charlotte BallantyneResponded 18 August 2011

Greetings Mia2011x, I wanted to reach out and thank you for such a positive reflection of your stay with us. I am very excited to know that Jeanette, Marylin and Faye made such a wonderful impression on you. We are very proud of the team...More

Reviewed 5 January 2010

I love Marriotts. I always stay in Marriotts. I'll never stay in this one again. Someone decided it was a bright idea to separate the bathroom into two rooms where the only door for privacy was a sliding, frosted pocket door. In the bathroom with...More

Thank LauraBC29
Response from Shalini_Iyer, Director of Sales at Courtyard by Marriott Charlotte BallantyneResponded 18 August 2011

Greetings PelirrojaNY, I sincerely apologize for the missed opportunity. I have recently trained myself to navigate through the reviews and thus am reaching out to you. Better late than never right? I appreciate the time you took to share your experience however the description does...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Room Service
Restaurant
Hotel Amenities
Business Centre with Internet Access
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Shuttle Bus Service
Room Service
Airport Transportation
Banquet Room
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Restaurant
Indoor pool
Details
Price range
US$112 - US$301 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Romantic Hotel in Charlotte
#33 Family Hotel in Charlotte
#41 Business Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$112 - US$301 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Romantic Hotel in Charlotte
#33 Family Hotel in Charlotte
#41 Business Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (19)
Room & Suite (13)
Dining (2)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
charles h
19 November 2015|
AnswerShow all 3 answers
Response from Kimberly M | Property representative |
Hi Charles! Pets are not allowed at our property. They are allowed at our sister property, The Staybridge Suites. Have a wonderful day! Sarah Kelly Guest Care Supervisor
0
Votes
Teresa K
17 January 2015|
Answer
Response from Kimberly M | Property representative |
Teresa, The pool and whirlpool are open daily from 6:00am - 11:00pm. Sarah Kelly Guest Care Supervisor
0
Votes
Room Tips
"Room 226 is facing the Circle K, which is also the front of the building."
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"We usually stay on the second floor, so we don't hear noise from families who like to swim late."
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"Get that King size bed!"
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"Great business hotel."
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