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Courtyard Charlotte Ballantyne

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#57 of 176 Hotels in Charlotte
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Courtyard Charlotte Ballantyne
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153 Reviews from our TripAdvisor Community

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Showing 151: English reviews
Prescott Valley, Arizona
Reviewed 23 October 2015

Unfortunately, I was only here for 1 night. The staff was very friendly and attentive. My king room was clean and well appointed with all the amenities I expect at a Courtyard. The fitness room was clean with plenty of towels and wipes. The breakfast staff was friendly and handled my request (2/3 of the oatmeal, no nuts) and latte...

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Thank ClareGoWest
Slinger, Wisconsin
Reviewed 15 October 2015 via mobile

The rooms have been remodeled since our last stay. We had a one bedroom suite with a large living area which was great for a family gathering. Very nice. There are great walking trails and a vita course next to the hotel. The Ballantyne area has a wide variety of bars, restaurants and shopping, many are within walking distance.

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Thank mkebrew
Reviewed 13 October 2015 via mobile

I highly recommend staying at the Courtyard while in the Charlotte/Ballantyne area. The staff was great and very accommodating. Rooms were clean, as was the rest of the hotel. Great pool area for the kids. Linda Lemmons was fabulous to work with booking 19 rooms. I look forward to another stay when we travel to the area.

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Thank JSBoyles
Nashville, TN
Reviewed 6 October 2015

My wife and I had a great stay at the Courtyard Ballantyne. The location is great for shopping, business and in our case a wedding. The staff was super friendly, helpful and made sure we were comfortable for our entire stay. We used the shuttle service multiple times and they were courteous and professional. I would definitely recommend this hotel...

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1Thank WearyTNTraveler
Sarah K, Guest Relations Manager at Courtyard Charlotte Ballantyne, responded to this review

WearyTNTraveler, We're glad to hear that you and your wife enjoyed your weekend with the wedding group in Charlotte! Thank you for the kind words about our staff, they do a great job of taking care of our guests. We hope you'll visit us again soon! Sarah Kelly Guest Care Supervisor

Mint Hill, North Carolina
Reviewed 5 September 2015 via mobile

My wife and I stayed here for an anniversary celebration night. Room was great, bed was soft, hot tub fit two, but mostly the staff was exceptional. Great area, great hotel. Priced below many that can't touch it. If you are coming to Charlotte and don't care to be uptown, this should be your place.

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1Thank revjasonblanton
Sarah K, Guest Relations Manager at Courtyard Charlotte Ballantyne, responded to this review

revjasonblanton, Thank you so much for the kind review. We are so glad you were able to relax in a spa king room while celebrating a special occasion. We hope to see you back here for another anniversary in the future! All the best, Sarah Kelly Guest Care Supervisor

Laguna Niguel, California
Reviewed 26 August 2015

I used to stay at this hotel frequently when I had business in NC/SC. Nice to see the upgraded lobby and the great staff. Was especially great to hear Mrs Faye's voice in the lobby area!! She is a pleasure and it was great to see her as she was there when my family moved to Charlotte back in 2004/5.

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Thank Mattylenzen
Sarah K, Guest Relations Manager at Courtyard Charlotte Ballantyne, responded to this review

Dear Mattylenzen, We are so glad you came back to visit our property after all these years. I'm sure Faye was just as happy to see you as you her! We hope you'll stop by again for a Starbucks drink and a chat with Faye! Sarah Kelly Guest Care Supervisor

New Jersey
Reviewed 12 August 2015 via mobile

Great property in a great area. Hotel is only three years old. Our room was nice and the staff was helpful. The surrounding area has terrific shops and restaurants. High ceilings and new furniture helped make our stay comfortable. Indoor pool and hot tub. Breakfast available and lovely seating area outside.

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Thank Malka43b
Sarah K, Guest Relations Manager at Courtyard Charlotte Ballantyne, responded to this review

Malka34b, We are happy to hear that you enjoyed your stay with us in Ballantyne. We appreciate your kind words regarding our renovated rooms and helpful staff. The outdoor courtyard area is a great place to relax, especially when we have nice weather! We hope to see you back soon! Sarah Kelly Guest Care Supervisor

Montrose, New York
Reviewed 30 July 2015

The facilities are first class, well kept and the service is terrific. The staff is friendly in a personal way, not the distant professional way hotel workers usually are. Everyone was helpful and nice, but, especially Havanna at the front desk and Diane in the bar. The location is just about perfect right off I485 on Route 521; you can...

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Thank Bruce G
Lutherville Timonium, Maryland
Reviewed 15 July 2015

The amenities are terrific, a clean serene pool, fitness center with just the equipment for a light to medium workout after a long day on the road or stuck in meetings. The Bistro is well stocked and offers some interesting menu items served up be a friendly staff. The "desk staff" are competent, friendly and true Marriott trained individuals with...

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Thank Richard S
Sarah K, Guest Relations Manager at Courtyard Charlotte Ballantyne, responded to this review

Dear Richard S, We are very thankful for your wonderful comments about our property. We are honored to be called "one of the best" and certainly try to be ranked as a top hotel. It is good to hear you enjoyed your time here in Charlotte and hope to see you again next time! Sarah Kelly Guest Care Supervisor

Charleston, South Carolina
Reviewed 2 July 2015 via mobile

Recently remodeled and fresh and clean. This sparkling fresh courtyard has all the stuff for a comfortable stay. The real differentiator is the friendly caring staff. Southern hospitality is alive here from check in to check out all is sincerely teal.

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Thank POP-A-G50
Sarah K, Guest Relations Manager at Courtyard Charlotte Ballantyne, responded to this review

pop-a-g50, Our team thanks you for your kind comments regarding our friendly staff here in Ballantyne. They all do a wonderful job of going above and beyond to make our guests happy. We are glad you enjoyed our renovated rooms and hope to welcome you back in the future! Sarah Kelly Guest Care Supervisor

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Restaurant
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About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Restaurant
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Courtyard by Marriott Charlotte Ballantyne is conveniently located in the heart of Ballantyne, at the intersection of John J. Delaney Drive and Johnston Road. With access to unparalleled amenities, the hotel is nearby a variety of restaurants, shopping, golf and spa. We are proud to offer 90 well appointed guest rooms and suites that have been designed with your comfort in mind. The pillow-top beds offer a restful night's sleep, and all guest rooms have refrigerators and 32" LCD Televisions. The Courtyard by Marriott Charlotte Ballantyne now features the brand’s new Refreshing Business lobby concept, designed to give travelers the flexibility to work and socialize however they choose while on the road. A signature element of the new lobby is the exclusive GoBoard® technology, a 52-inch LCD touch screen packed with local information, maps, weather, and news, business and sports headlines. Dining has been completely redesigned with The Bistro – Eat. Drink. Connect.; offering casual, flexible seating; easier access to food and higher quality, healthier menu options for breakfast and light evening fare, including snacks, wine and beer so guests can unwind. ... more   less 

Additional Information about Courtyard Charlotte Ballantyne

Address: 15635 Don Lochman Ln, 15660 John J Delaney Dr, Charlotte, NC 28277-4413
Region: United States > North Carolina > Charlotte
Price Range: $162 - $396 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Charlotte Ballantyne 3*
Number of rooms: 90
Reservation Options:
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Also Known As:
Courtyard Charlotte Ballantyne Hotel Charlotte
Charlotte Courtyard
Charlotte Marriott
Hotel Style:
#23 Romantic Hotel in Charlotte
#34 Family Hotel in Charlotte
#41 Business Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Charlotte Ballantyne staff and other travellers.
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over a year ago
Hickory, North Carolina
over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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