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I stayed here a few months ago and the price was right. However, the service was not as good, I was here for three nights, no one cleaned my room or made the bed. We had a fire alarm go off at 10:30 pm one...More
Thank Arthur Y
Response from IHGService, Guest Relations Manager at Candlewood Suites - Charlotte UniversityResponded 1 week ago
Hi Arthur Y,
We appreciate you taking the time to review our hotel. We take our guest comments very seriously and always strive to provide comfortable accommodations. We are a full suite brand hotel that offers comforts to long and short term guest. Our policy...More
Stayed here 4 nights in an absolutely spotless room. Has a full kitchen- 2 burner range, microwave, dishwasher and apartment sized refrigerator with an icemaker. Very quiet room, Nice firm bed with nice covers. Kitchen had pots, pans, dishes, silverware and coffee maker. Even left...More
Two-night stay. Check-in was straightforward. Entrance and halls were well lit. Both room and bathroom were a good size and clean, and the room and bed were comfortable. Only negative on the room was that the refrigerator (ice maker off) and heater/AC in my unit...More
Response from IHGService, Guest Relations Manager at Candlewood Suites - Charlotte UniversityResponded 4 weeks ago
Good to hear that your check- in went smooth and that you found our rooms clean and beds comfortable. On the other hand, it is regrettable that the level of noise from the fridge and air condition unit negatively affected your overall satisfaction....More
We stayed only two nights, but I was impressed with this hotel. It was inexpensive and conveniently located. The full kitchen was a surprise, and gave us the ability to have breakfasts and late night snacks in the room.
Room was clean, and towels and...More
Previously stayed at Candlewood Suites in Jacksonville, Tampa & Atlanta. So we're familiar & assumed the best in Charlotte when we needed a overnight.
Not so much.
My biggest complaint was the pull out mattress! Huge stains everywhere?! I mean really ridiculous, we didn't allow...More
Thank Traveling S
Response from IHGService, Guest Relations Manager at Candlewood Suites - Charlotte UniversityResponded 30 March 2018
Hi Traveling S,
Thank you for posting a candid feedback from your recent stay with us. While it is great to know that you were able to appreciate the cleanliness of our bathroom, I was concerned to see that you were not impressed with the...More
Response from ronswife13 | Reviewed this property |
Yes, food can be delivered. There is a restaurant in walking distance; however it doesn't sell alcoholic beverages. There are quite a few restaurants in the area, such as Friday's. There is also an ABC Spirits store that... More
Yes, food can be delivered. There is a restaurant in walking distance; however it doesn't sell alcoholic beverages. There are quite a few restaurants in the area, such as Friday's. There is also an ABC Spirits store that sells liquor (no wine). They sell wine and beer at Food Lion less then 10 minutes away.
In regard to premium channels, there are 3 HBO channels. Including HGTV and FOOD.
Hope this helps.