We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Brookwood Inn - Charlotte

Save
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

15 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 15: English reviews
1 review
Reviewed 1 October 2015

Customer Service was poor. The wifi did not work at all. The room smelled like mildrew. After a couple of hours I could not take it. I was told since I been in the room more than 15 minutes, there was nothing she could do. Do not stay here. There are other cheap nicer non smelling mildew hotels around. I... More 

Helpful?
Thank Yonnie h
Charlotte, North Carolina
1 review
Reviewed 16 April 2015

This was suppose to be a simple hotel stay until our roof was fixed on our house , this turned into a nightmare , first of all the rooms smelt like weed, there was liquor bottles behind the night stand and worst of all the room was infested with fleas which left bite scars on my husband and grandson...I asked... More 

Helpful?
Thank vanessa b
Charlotte, North Carolina
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 13 December 2014 via mobile

I thought the other Brookwood Inn was bad until I came to this one. There are 3 main differences- the other Brookwood Inn located in Statesville was 200 dollars a week, this one is 217 dollars a week. The TVs here are old tube TVs whereas the other Brookwood Inn had flat screens. Then the 3rd and the biggest problem-... More 

Helpful?
Thank Charles L
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 20 February 2013

The manager gets drunk and calls in the middle of the night if you complain about service. She is rude and makes excuses instead of helping customers with complaints. We paid for a week in advance but left on the second night because of several incidents and was told we will not be refunded. We have even made a formal... More 

Helpful?
3 Thank payback101
New York City
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 November 2012

Don't stay here unless you like to be swindled and insulted. They 'offer' free wifi which turns out to be nonexistent. If you complain they try to shout you down. Be careful to provide proof of your time of check in or they may refuse to refund you. The management of this hotel need to learn that if you treat... More 

Helpful?
2 Thank R W
north carolina
Level Contributor
27 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 4 May 2012

The very first thing I noticed this time around was the very clean pool. I did'nt swim but wish I could have.I have stayed here before many times. The room I get is second floor front side. Very clean!! The staff is always courteous and friendly. The area is just alright. But keep this in mind- all the other motels... More 

Helpful?
2 Thank charlesfmagers
Louisville, Kentucky
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 5 March 2012

The bathrooms were nasty, and the room had roaches. Disgusting!!! I kept my luggage on the bed, and I brought my own blanket.

Helpful?
2 Thank Ebonie O
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 March 2012

They have bed bugs n the lady is rude the shower was very dirty the wall was dirty please don't stay here

Helpful?
4 Thank unknown2107
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 8 August 2011

No hairdryer, no coffee maker. boo-hoo. Had sink with counter, tub/shower/toilet, and TV that worked, and small refrigerator and microwave. Oh, and a bed I slept OK in. Ridiculously low price and worth every penny :) I only slept there and saved a lot of money. Outdoor pool looked OK and people were swimming. Coffee in the lobby until at... More 

Helpful?
2 Thank jakeadler
Charlottesville, Virginia
1 review
Reviewed 17 June 2010

last week I stayed at the brookwood inn charlotte, it was real nice place to stay i had a couple of friends that didnt know english and the front desk clerk were bilingual, and is nice so next time we go to charlotte we are staying in this hotel they also had a swimming pool and continental breakfast in the... More 

Helpful?
Thank ALex2283

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Laundry Service

Additional Information about Brookwood Inn - Charlotte

Address: 1200 West Sugar Creek Road, Charlotte, NC 28213
Region: United States > North Carolina > Charlotte
Price Range: $72 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Brookwood Inn - Charlotte 2*
Number of rooms: 132
Reservation Options:
TripAdvisor is proud to partner with TripOnline SA so you can book your Brookwood Inn - Charlotte reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Brookwood Hotel Charlotte

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Questions? Get answers from Brookwood Inn - Charlotte staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?
Enter dates for best prices
Check In Check Out
Price Your Stay