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Sleep Inn North Lake

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Sleep Inn North Lake
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225 Reviews from our TripAdvisor Community

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There are newer reviews for Sleep Inn North Lake
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Showing 222: English reviews
Reviewed 9 April 2016 via mobile

Stayed here for a week for work. I booked through booking.com. When I got there to check in the didn't have my info. Juan was very rude at the front desk and even after I showed him my confirmation papers he still didn't care. Told me I had to call booking.com. So I did. They said they sent them my...

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Helpful?
Thank Nlm937
SleepInnNorth, Manager at Sleep Inn North Lake, responded to this review

Please accept my sincere apologies for any inconvenience caused you. We pride ourselves in the superior service we provide daily. I will be sure to address the service issues mention here as well as make sure our Maintananace department is made aware of your finding. Our customers feedback is important to us and valued by us. We do hope you...

Greenville, South Carolina
Reviewed 22 March 2016

The staff is very friendly and they try very hard to remember your name and make sure you get the type of room you are looking for. Jose runs the receptionist counter and you won't find a friendlier and professional person anywhere. House keeping does a great job, and so does the person preparing the great breakfast. Great value you...

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1Thank glass54258
SleepInnNorth, Manager at Sleep Inn North Lake, responded to this review

Thank you for sharing your review of your recent stay with us, we are pleased that we were able to provide you with a satisfying stay. Please consider us again when you next visit Charlotte!

Reviewed 30 January 2016 via mobile

This hotel allows smoking and it reeks throughout the rooms. I was in a non smoking room on the 4th floor. I woke up one night to the smell of weed. The rooms are small. They are OK decorated, I've been in the new Sleep Inn which are nice. This particular hotel needs to follow the no smoking policy. Smokers...

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Thank Missy M
SleepInnNorth, Manager at Sleep Inn North Lake, responded to this review

We are sorry that you were disappointed with your stay with us. We strive to provide a clean, comfortable hotel at a great value for our guests.

Walnut Creek, Ohio
Reviewed 15 January 2016

Priceline Express deal booked because of 2-1/2 star rating. Hoped to stay at thriving next exit north, but this stinker slipped in with higher rating than it deserves. Poor location at dead exit without decent food. Battered woodwork, dr hung upside down, no tub/shower, tv remote didn't work.All the signs of careless decadence. Allows pets, which you don't know until...

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1Thank Paul M
SleepInnNorth, Manager at Sleep Inn North Lake, responded to this review

Thank you for taking the time to share your comments regarding your recent stay with us. We are sorry that you did not find our hotel to your liking and that your next visit to Charlotte finds you in accommodations that do meet your expectations. We thank you for giving us a try though.

Charlotte, North Carolina
Reviewed 21 November 2015

I would first like to say that the staff here was great, except for the manager Greg. I was charge a fee for "smoking inside of the room" I never once smoked inside the room nor my guest. Check in was a smooth process everything was great until I had two police officers knocking on my door stating that they...

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1Thank Christin H
Chapel Hill, North Carolina
Reviewed 17 November 2015

This was our second stay at the hotel. Both times we stayed at this hotel we attended sporting events at Bank of America Stadium. It is about a $10-15, 10-15 minute (assuming no traffic) Uber ride to Bank of America Stadium for reference. While we had no trouble finding the hotel (it is right where the GPS says it is)...

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Thank uncfan7
SleepInnNorth, Manager at Sleep Inn North Lake, responded to this review

We are so glad you chose to stay at our hotel. Thank you for your nice comment about our friendly staff. We strive to provide a nice clean comfortable room for each guest. We appreciate you staying with us and hope you will return on your next visit to Charlotte.

Reviewed 13 November 2015 via mobile

Pros: GREAT bed and pillows. Dirt cheap. Continental Breakfast. Not too far out of Charlotte. Cons: TEPID water = miserable, small shower, dirty rugs, overall just a bit dingy. If you are just looking for a cheap stay that will give you no enjoyment, look no farther.

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Thank Leanna C
AXTON
Reviewed 19 October 2015

We had a very nice stay. We were very pleased with our stay. The breakfast was delicious. I love the waffles. Rooms were very clean and nice. Only problem was a little hard to find, but we managed to find it since it is back off the road.

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1Thank GEORGE A
SleepInnNorth, Manager at Sleep Inn North Lake, responded to this review

Dear Guest: Thank you so much for taking the time to complete a review in Trip Advisor. The Sleep Inn Northlake is so glad to know your stay was very enjoyable. We really appreciate your comments and please come back to see us! Have a wonderful day!

Wakeman, Ohio
Reviewed 12 October 2015

This was the worst room we have ever stayed in..First of all the smell of urine was so bad I could not breathe ..Had to take benedryl to sleep..The door and wall and floor were covered in pink silly string (which we let front desk know)...she did not apologize or offer to clean up..The chair is all stained,the refrigerator was...

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Thank fireblossom
Reviewed 9 October 2015 via mobile

Upon my wife and I arriving we were greeted in a friendly manor. Our room was on the 5th floor. The room was clean and we enjoyed the nice TV, refrigerator, microwave. We wish there was a ice machine on our floor verses having to go back to the 1st floor. Very quiet .

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Thank Truckercj
SleepInnNorth, Manager at Sleep Inn North Lake, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Greg...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
The hotel modern conveniences like a public computer with Internet access, and access to copy and fax services. All spacious guest rooms include refrigerators, microwaves, coffee makers, curved shower rods, hair dryers, spacious work desks, voice mail, irons, ironing boards and cable television with ESPN, CNN and free HBO. Non-smoking rooms are available. For added convenience, coin-operated laundry facilities are located on the premises. Free parking is available and can accommodate most cars, trucks or buses. ... more   less 

Additional Information about Sleep Inn North Lake

Address: 6300 Banner Elk Dr, Charlotte, NC 28216
Region: United States > North Carolina > Charlotte
Price Range: $111 - $208 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Sleep Inn North Lake 2.5*
Number of rooms: 71
Reservation Options:
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Also Known As:
Sleep Inn Charlotte
Hotel Style:
#48 Family Hotel in Charlotte
#52 Business Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Sleep Inn North Lake staff and other travellers.
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Six Mile, South Carolina
over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not near a stairwell door.”
 of 5 bubbles jereeg, 22 Jan 2017 | Read review
“Ask to look at rooms if you want to choose yours. We had no problem with either of the rooms we booked.”
 of 5 bubbles , 13 Jun 2016 | Read review
“We were on the 2nd floor and it was quiet. Convenient to stairs for walking our dog.”
 of 5 bubbles JAKSALEX, 18 May 2016 | Read review
“Go to the next exit north on I-77 for newer motels with surrounding food establishments.”
 of 5 bubbles P7449MWpaulm, 15 Jan 2016 | Read review
“Pick another hotel”
 of 5 bubbles fireblossom, 11 Oct 2015 | Read review
5 of 5