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Hyatt Place Charlotte/Arrowood

730 reviews
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Traveller (88)
Room & Suite (52)
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Overview
  • Excellent65%
  • Very good21%
  • Average8%
  • Poor3%
  • Terrible3%
Travellers talk about
“front desk”(76 reviews)
“two double beds”(7 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
3.0 Star Hotel
All hotel details
Offers from Hyatt Place Charlotte/Arrowood
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Rooms
12 Mar13 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (730)Write a Review
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722 results
Traveller rating
450
158
59
28
27
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LanguageEnglish
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450
158
59
28
27
Show reviews that mention
All reviewsfront desksoccer tournamenttwo double bedsgreat place to staygreat customer servicelate checkconvenient locationspacious roomsi highly recommend this hotelmini fridgeoatmealexcellent stayfree breakfastthe breakfast areadefinitely stay here againstaff was friendlybusiness trip
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1 - 5 of 722 reviews
Reviewed 1 week ago

Nice clean hotel with all the amenities you would expect from Hyatt, but at a lower level and cost. Rooms were very large and had separate suite from the bedroom. Beds were comfortable and showers had a lot of pressure and warm water. Sometimes that's...More

Thank Michael M
Response from Shalai C, General Manager at Hyatt Place Charlotte/ArrowoodResponded 3 days ago

Thank you Michael M, Thank you so much for taking the time to review our hotel. I appreciate the kind words about the size of the rooms. You are right, the beds are comfortable. We hope to host you again soon! Best regards, Shalai

Reviewed 1 week ago

I stayed here on business for a week. The hotel is easy to find just off the highway in South Charlotte, about ten minutes north of Carowinds. Plenty of parking around the hotel. Positive notes: - The rooms are big, with separate seating area large...More

Thank Chris B
Response from Shalai C, General Manager at Hyatt Place Charlotte/ArrowoodResponded 3 days ago

Thank you Chris B! I appreciate you taking the time to review our hotel. We welcome feedback to make us better. Thank you for the kind words about the room accommodations, breakfast and my team. They truly work hard to provide an experience. I am...More

Reviewed 2 weeks ago

while not in a very active area of the city for many sight seers to walk to or such, this hotel was perfect for a training I attended recently. Very near the training location, with staff that worked with us to ensure our needs were...More

Review collected in partnership with Hyatt Hotels
Thank michaelaV20XY
Response from Shalai C, General Manager at Hyatt Place Charlotte/ArrowoodResponded 3 days ago

Marvelous michaelaV20XY! This was a great review to share with my team! Thank you so much for taking the time to share your stay. I am glad you found our location easy to navigate. I hope we host you again soon! Best regards, Shalai

Reviewed 2 weeks ago

We checked in with no problems to a very hospitable staff. We asked for extra towels which was provided very quickly. The room was clean, the beds comfortable, the linens absorbent and plentiful. The breakfast had a nice variety of fresh fruits, cereals, and hot...More

Thank 62barb53
Response from Shalai C, General Manager at Hyatt Place Charlotte/ArrowoodResponded 5 days ago

Wahoo 62barb53! Thank you so much for the amazing review! It was really nice to share with my team. I am glad you found breakfast appealing. We are always open to ways to better serve our guest. Thank you again for the kind words about...More

Reviewed 4 weeks ago

The Hyatt Place was the recommended location to stay by my company. The rooms were modern and very clean. They were undergoing renovations in the lobby area during my stay, but this had no impact on my stay. The only negative would have been that...More

Thank NHNavyLDO
Response from Shalai C, General Manager at Hyatt Place Charlotte/ArrowoodResponded 5 days ago

Wahoo NHNavyLDO! This was a great review to share with my team. Thank you so much for taking the opportunity to share your thoughts! I am glad that our renovation made no impact during your stay. I am sorry to hear about the troubles with...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Bar/Lounge
Room Service
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Breakfast included
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Dry Cleaning
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$108 - US$238 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Romantic Hotel in Charlotte
#18 Family Hotel in Charlotte
#34 Business Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$108 - US$238 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Romantic Hotel in Charlotte
#18 Family Hotel in Charlotte
#34 Business Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (88)
Room & Suite (52)
Dining (14)
Pool & Beach (3)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Pamela P
24 August 2017|
AnswerShow all 7 answers
Response from WITNESSPHOTO | Reviewed this property |
no
0
Votes
cricket44314
22 March 2017|
AnswerShow all 5 answers
Response from tk1410 | Reviewed this property |
I do not know. However, here is the phone number there 704-522-8400, give them a ring
1
Vote
beckaboo14
7 December 2016|
AnswerShow all 2 answers
Response from Shalai C | Property representative |
Hello! Thank you for choosing our location. We do not have a smoking section because we are a 100% non-smoking facility. There is a penalty of $300 if a guest is found to violate our policy. Thank you.
0
Votes
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12
Room Tips
"We had a parking lot view looking out over the back of the hotel and were on the 6th floor. Nice and quiet."
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"Go somewhere else!"
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"Dont stay here is my advice to choosing a room"
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"I always pick away from elevator on upper floors, but this is a customer preference"
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