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Hyatt Place Charlotte/Arrowood

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#16 of 180 Hotels in Charlotte
Certificate of Excellence
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Hyatt Place Charlotte\/Arrowood
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531 Reviews from our TripAdvisor Community

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There are newer reviews for Hyatt Place Charlotte/Arrowood
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Showing 525: English reviews
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago via mobile

First I just want to say Hyatt is a great chain of hotels. I booked a room on hotels.com...due to difficulties with the booking we ended up not being able to get our room at Hyatt, but the guest services took care of us. The lady in 3rd shift got a us a great rate and a great room. She... More 

Helpful?
Thank Dion S
Shalai C, General Manager at Hyatt Place Charlotte/Arrowood, responded to this review

Wahoo Dion s! Loved this review. Thank you so much for reviewing our hotel. I am sorry to hear there was a misstep during the reservations process, but happy to know that my team turned it around. I believe it was Stephanie that worked over night. She is one of our recent hires and i am so delighted to share... More 

1 review
Reviewed 2 weeks ago

Hotel was super clean, room super clean, towels in abundance. Décor was spa infused. Front desk staff very professional and really nice. Hotel lobby smelled so clean, floors clean. Breakfast bar was great for family and all the kids. There for a soccer tournament, and they even had the lobby decorated with little soccer ball decals.. Too cute. Hotel was... More 

Review collected in partnership with Hyatt Hotels

Helpful?
Thank R6259WCheatherg
Shalai C, General Manager at Hyatt Place Charlotte/Arrowood, responded to this review

Fantastic R6259WCheatherg! Thank you for taking the time to share your thoughts about your stay. We truly appreciate the kind words. I am so happy to hear that my team knocked it out of the park for you and your traveling team. We hope to host you again soon! Best regards, Shalai More 

Berkeley, California
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 2 weeks ago via mobile

I don't know how they advertise this place as "newly renovated". It looks tired and grubby (note the lovely carpet stain greeting me in my room). A very helpful and friendly front desk person checked me in late on a weeknight. The problem? He was the only person on staff. So to take advantage of their 24/7 food offer guests... More 

Helpful?
Thank jazz11guy
Shalai C, General Manager at Hyatt Place Charlotte/Arrowood, responded to this review

Hello jazz11guy, Thank you for reviewing your recent stay at our hotel. I apologize that your experience with the food service was anything less than satisfying. Feedback such as yours assists us in improving our service and property. I am pleased to hear that you experience friendly service from my team. It is our hope that you give us another... More 

Charlotte, North Carolina
1 review
Reviewed 3 weeks ago

There were kids running on the adult areas and during the night screaming in the hallways. This place in need of remodeling. I will scratch this place out of my list of places to stay, and I don't like the point system from Hyatt .

Review collected in partnership with Hyatt Hotels

Helpful?
Thank 977noraa
Shalai C, General Manager at Hyatt Place Charlotte/Arrowood, responded to this review

Thank you 977noraa, Thank you for reviewing your recent stay at our hotel. I apologize that your experience with other guests was anything less than satisfying. Hyatt has revamped the rewards program. Information and literature will be out soon and take affect in March 2017. I invite you to take a look! Feedback such as yours assists us in improving... More 

Montreal, Canada
1 review
Reviewed 3 weeks ago

Recently my company started doing business with the Hyatt Charlotte/Arrowood. The staff is exceptional; Ms. Lucy at the front desk is one of the best FD clerks I have interacted with. The Hotel is immaculate, offering good quality food and service.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Q4573CSmartinm
Shalai C, General Manager at Hyatt Place Charlotte/Arrowood, responded to this review

Wahoo Q4573Smartinm! Thank you so much for sharing your experience about your stay. We have a great team that works so hard to provide a warm and friendly atmosphere. I agree, Lucy is a gem! She has been with Hyatt for decades and she enjoys what she does. We hope to serve you again soon! Best regards, Shalai More 

Charlotte Arrowood, United States
1 review
Reviewed 4 weeks ago

My family and always stay here when we visit family. Everyone is so nice and the hot breakfast is great. The room and spacious and has a home like atmosphere Our family stays here at least three times a year or more and the service is always excellent

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Renee H
Shalai C, General Manager at Hyatt Place Charlotte/Arrowood, responded to this review

Wahoo Renee H! Thank you so much for sharing your stay. We appreciate the kind words you said about the team and the rooms. We aim high to provide the best service and warm environment. Thank you and we hope to host you again soon! Best regards, Shalai More 

Atlanta, Georgia
Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 weeks ago via mobile

Room 125 is on the 1st floor ... at the end of the hallway ... right across from the ice machine. That's all I got to say about that. Room 125 is on the 1st floor ... past the staff rooms/kitchen ... and the staff deems it appropriate to walk up and down the hallway loudly talking on the phone... More 

Helpful?
Thank K4joke
Shalai C, General Manager at Hyatt Place Charlotte/Arrowood, responded to this review

Thank you K4joke, I want to thank you for sharing your experience about our hotel. I am truly sorry that you did not get our best during your stay. I would like to talk to you about your stay, so please reach out to me directly. Our goal is to earn your business back and that is what we will... More 

Level Contributor
158 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 4 weeks ago via mobile

I had no complaints and I only stay at Hyatt place when I travel. I liked what they served for breakfast because that is always hit or miss. It was pretty crowded with business travelers and near the airport.

Helpful?
Thank Bill C
Shalai C, General Manager at Hyatt Place Charlotte/Arrowood, responded to this review

Thank you Bill C! We appreciate you taking the time to review our hotel. I am glad you had a comfortable and productive business travels at our location. I am glad that we ensured your loyalty to the brand hope to host you again in the future. Keep traveling! Best regards, Shalai More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
  • Free Parking
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Newly Renovated, Hyatt Place combines style and innovation to create a completely new hotel experience. An experience that offers an array of services and features designed to meet the evolving needs of today's traveler.DescriptionHyatt Place Charlotte/Arrowood is conveniently located near Westinghouse Boulevard, where most of Charlotte's major businesses have their offices. The hotel is located only 5 miiles from Carowinds Theme Park.General InformationHyatt Place is designed for the 24/7 lifestyle of a multi-tasker, perfectly blending style and comfort. Guests can enjoy a fresh bite to eat at anytime of the day off the menu in the Gallery, start their day with the all-new complimentary a.M. Kitchen Skillet™, featuring freshly prepared breakfast sandwiches, waffles, French toast, pancakes and steel cut oatmeal, is available daily in our Guest Kitchen, and stay connected through free wi-fi and 42 inch tvs in all guestrooms. At Hyatt Place guests discover everything they need for a refreshingly seamless stay. ... more   less 

Additional Information about Hyatt Place Charlotte/Arrowood

Address: 7900 Forest Point Boulevard, Charlotte, NC 28273
Region: United States > North Carolina > Charlotte
Price Range: $133 - $283 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Charlotte/Arrowood 3*
Number of rooms: 126
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Priceline, Hotels.com, Hyatt Hotels Corporation, Travelocity and Odigeo so you can book your Hyatt Place Charlotte/Arrowood reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Place Charlotte/Arrowood Hotel Charlotte
Hyatt Charlotte
Charlotte Hyatt
Hotel Style:
#2 Best Value Hotel in Charlotte
#17 Romantic Hotel in Charlotte
#18 Family Hotel in Charlotte
#34 Business Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Place Charlotte/Arrowood staff and other travellers.
3 questions
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Questions? Get answers from Hyatt Place Charlotte/Arrowood staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we were in 625 very quite”
 of 5 bubbles tk1410, 17 Nov 2016 | Read review
“I would stay away from the ends where the stairs and ice machines are. They are noisy.”
 of 5 bubbles 836MarkT, 31 Oct 2016 | Read review
“If you need a of space for a big family, the "two doubles" with a fold-out sofa is perfect.”
 of 5 bubbles wgdiner, 30 Sep 2016 | Read review
“All rooms are well insulated. Very little noise in these large rooms.”
 of 5 bubbles 735bernicew, 20 Sep 2016 | Read review
“Rooms facing the pool are MUCH quieter.”
 of 5 bubbles underwayatlast, 13 Sep 2016 | Read review
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