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Hyatt Place Charlotte/Arrowood

730 reviews
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Traveller (88)
Room & Suite (52)
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Overview
  • Excellent65%
  • Very good21%
  • Average8%
  • Poor3%
  • Terrible3%
Travellers talk about
“front desk”(76 reviews)
“two double beds”(7 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
3.0 Star Hotel
All hotel details
Offers from Hyatt Place Charlotte/Arrowood
Hotel deals
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (730)Write a Review
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Traveller rating
450
158
59
28
27
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450
158
59
28
27
Show reviews that mention
All reviewsfront desksoccer tournamenttwo double bedsgreat place to staygreat customer servicelate checkconvenient locationspacious roomsi highly recommend this hotelmini fridgeoatmealexcellent stayfree breakfastthe breakfast areadefinitely stay here againstaff was friendlybusiness trip
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91 - 95 of 722 reviews
Reviewed 8 July 2017

The staff are consistently wonderful and make us feel at home. The price is reasonable, the breakfast good. The fitness center has the equipment I like but the room itself was a bit warm. Overall the value and the friendliness of the staff make it...More

Review collected in partnership with Hyatt Hotels
Thank 398ethanl
Response from Shalai C, General Manager at Hyatt Place Charlotte/ArrowoodResponded 18 July 2017

Super 398ethanl, Thank you for taking the time to share your experience. I am glad that my team made you feel welcomed. We work so hard to provide genuine service. We hope to host you again soon! Don't forget to enroll is our rewards program...More

Reviewed 5 July 2017

Everything was great don't have to leave out to get breakfast they normally have a pretty good breakfast there in the hotel free Wi-Fi for the kids pool service always excellent this is why I pretty much stay at Hyatt just about everywhere I go.More

Review collected in partnership with Hyatt Hotels
Thank 351aundreym
Response from Shalai C, General Manager at Hyatt Place Charlotte/ArrowoodResponded 6 July 2017

Super 351aundreym! Thank you for taking the time to share your stay! I appreciate the kind words. I am happy to hear that we knocked it out of the park for you and your family for breakfast, pool, and wi-fi. we are actually planning on...More

Reviewed 30 June 2017

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Review collected in partnership with Hyatt Hotels
Thank kathymI3969VZ
Response from Shalai C, General Manager at Hyatt Place Charlotte/ArrowoodResponded 18 July 2017

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Reviewed 27 June 2017

Recent stayed at your hotel because of nearby Rugby Tournament. Your hotel housed several teams for the Tournament. With over 100 teen-aged boys and their families staying at your facility, it could not have been easy on your staff. However, we were greeted with a...More

Thank K F
Response from Shalai C, General Manager at Hyatt Place Charlotte/ArrowoodResponded 4 July 2017

Wahoo K F! This review blew me away. I am so glad you took the time to share your thoughts. Yes, Joel is a wonderful person. He makes all of us better. I am so glad we knocked it out of the park for you...More

Reviewed 27 June 2017

Joel provided excellent service to us upon check-in and the also the receptionist on duty the morning of June 25, 2017 provided our kids with the coloring sheets. Overall very friendly and customer supporting staff.More

Review collected in partnership with Hyatt Hotels
Thank Erika P
Response from Shalai C, General Manager at Hyatt Place Charlotte/ArrowoodResponded 4 July 2017

Super Erika P! I loved sharing this review to the team. Thank you for taking the time to share your experience. You are right, Joel is a gem! He brings out the best in us all. I am glad you felt supportive from our team....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Bar/Lounge
Room Service
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Breakfast included
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Dry Cleaning
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$105 - US$234 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Romantic Hotel in Charlotte
#18 Family Hotel in Charlotte
#34 Business Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$105 - US$234 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Romantic Hotel in Charlotte
#18 Family Hotel in Charlotte
#34 Business Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (88)
Room & Suite (52)
Dining (14)
Pool & Beach (3)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Pamela P
24 August 2017|
AnswerShow all 7 answers
Response from WITNESSPHOTO | Reviewed this property |
no
0
Votes
cricket44314
22 March 2017|
AnswerShow all 5 answers
Response from tk1410 | Reviewed this property |
I do not know. However, here is the phone number there 704-522-8400, give them a ring
1
Vote
beckaboo14
7 December 2016|
AnswerShow all 2 answers
Response from Shalai C | Property representative |
Hello! Thank you for choosing our location. We do not have a smoking section because we are a 100% non-smoking facility. There is a penalty of $300 if a guest is found to violate our policy. Thank you.
0
Votes
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12
Room Tips
"We had a parking lot view looking out over the back of the hotel and were on the 6th floor. Nice and quiet."
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"Go somewhere else!"
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"Dont stay here is my advice to choosing a room"
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"I always pick away from elevator on upper floors, but this is a customer preference"
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