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Aloft Charlotte Uptown at the EpiCentre

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Aloft Charlotte Uptown at the EpiCentre
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572 Reviews from our TripAdvisor Community

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Showing 567: English reviews
Reviewed 2 days ago NEW

This is a fun spot with a cool bar and lots of activities within walking distance. If you plan to see a concert or football game you can park your car and leave it with everything you need. Fantastic restaurants within blocks. Rooms are a good size and even though there are ear plugs in the room I have never...

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Helpful?
Thank kelly M
Reviewed 3 days ago NEWvia mobile

Rooms were fantastic and upbeat. Different type of setup which I loved. Definitely recommend although on concert nights it can get a little loud. Ask for a room on the opposite side of the shops. Only downfall would be no bfast in the morning that we knew of.

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Helpful?
Thank themoose111
Glenside, PA
Reviewed 1 week ago

I get the concept, it supposed to be like a European Hotel, but the rooms have very little to offer in terms of comfort. The lobby is very modern and the slat water pool is great. Considering the price in comparison to other hotels, it just isn't worth it.

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Helpful?
Thank davahey
Cory F, General Manager at Aloft Charlotte Uptown at the EpiCentre, responded to this review

Hi davahey, Thank you for giving Aloft a try recently. We recognize that our concept isn't for everyone, and I am sorry to hear that the amenities didn't meet the price point for you. I'm happy that you enjoyed our lobby concept and salt water pool - I personally am a fan of both as well. Thank you again for...

Dallas, Texas
Reviewed 2 weeks ago via mobile

Carleen Millón at the front desk is the one to go to. Seems to understand and know how to provide Great Customer Service with everyone who's staying at the aloft. Very Welcoming and Attentive! Thanks Carleen

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Helpful?
Thank adriel0822
Cory F, General Manager at Aloft Charlotte Uptown at the EpiCentre, responded to this review

Hi adriel0822, Thanks for coming to see us recently. It's great to hear that you got to know Carleen at our front desk during your stay. We are truly lucky to have her a part of our team here at the Aloft. We believe our people are what make an experience great, and it sounds like she did just that...

Charlotte, North Carolina
Reviewed 2 weeks ago via mobile

The room was to much for a night and nothing was included,just a regular room, if you stayed there parking should've been free but it wasn't we had to pay $23 to park....Ridiculous....plus they have to put a $50 hold on your card for anything extra you might use......

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Helpful?
Thank Yvonne F
Cory F, General Manager at Aloft Charlotte Uptown at the EpiCentre, responded to this review

Hi Yvonne, Thanks for choosing us for your birthday! I'm sorry to hear that we did not fit your price point for your stay. We certainly wish we could offer complimentary parking, however being in Uptown Charlotte there unfortunately aren't many options for free parking. We do not own our garage and therefore are unable to offer this amenity to...

Asheville, North Carolina
Reviewed 3 weeks ago via mobile

Like most Aloft's you're greeted by their wonderful smell. Hotel has valet parking so pull up and get out and walk in. Parking is free for hotel guest. Rooms were clean and views great of the city. Don't stay here if you want a quiet place. Being right in the heart of epi center it's loud and into the early...

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Helpful?
Thank David L
Cory F, General Manager at Aloft Charlotte Uptown at the EpiCentre, responded to this review

Hi David L, Thanks for coming to see us recently. We are glad to hear that you love our Aloft Scent! It's great to hear that you enjoyed the city views from our rooms, and that valet parking was convenient for you. We hope to see you again the next time you travel to Charlotte. Thanks again! Cory Fay General...

Reviewed 4 weeks ago

My sister and I had planned on staying in Rocky Mt. with no luck at finding a room, so we decided to push through to our destination of Charlotte. With most rooms booked out, we found "Carleen" at the Aloft. Our 1st call, we decided it was too pricey! Our 2nd call, Carleen said we would give us the best...

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Helpful?
Thank Charlene B
Cory F, General Manager at Aloft Charlotte Uptown at the EpiCentre, responded to this review

Hi Charlene B! Thanks for pushing through Rocky Mt. and making it to see us in Charlotte. What a great story about your interaction with Carleen - I'm so happy she walked you through the reservation process and greeted you outside when you first arrived. Our front desk team is here to do whatever they can to make your experience...

Marne, Michigan
Reviewed 4 weeks ago

The hotel had renderings in the lobby of their upcoming renovation plans and it appeared to be overdue. The location is excellent and is right in the center of great restaurants, clubs, and shopping, but the hotel itself was not at all what I had expected for the cost. The sound is not good for a hotel of this caliber....

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Helpful?
Thank 386kathyb2015
Cory F, General Manager at Aloft Charlotte Uptown at the EpiCentre, responded to this review

Hello 386kathyb2015, Thank you for choosing us for your most recent trip to Charlotte. I'm glad you noticed our renovation signs in the lobby, we are actually renovating right now and will be completed by the end of the year! I'm sorry to hear that the noise was an inconvenience for you, we do our best to provide some options...

Mooresville, North Carolina
Reviewed 4 weeks ago via mobile

We stayed at Aloft when house hunting, to get a feel of Uptown. Its a nice hotel, located at the Epicenter. It can get pretty loud-but they offer a "quiet" service that includes a sound machine, ear plugs and an eye pad. Excellent service and a great location if you want the City life experience. Good value.

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Helpful?
Thank mtnhrt
Cory F, General Manager at Aloft Charlotte Uptown at the EpiCentre, responded to this review

Hi mtnhrt, Thanks for choosing us for your house hunting trip, there's no better way to get a feel for Uptown than to be in the EpiCentre! I'm glad you were able to take advantage of our peace and quiet package to help drown out some of the Uptown noise. We wish you luck with the search for a permanent...

Palm Beach, Florida
Reviewed 30 October 2016

Checked into a room saturated with chemical freshners. Had to switch rooms immediately. New room did not have a working ironing board and had a dirty/choked AC unit. Then the water from the shower steeped into the room carpet through the bathroom wall somehow. Bed and sheets quality was sub-par. Can't believe this hotel is part of a 'good' brand....

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Helpful?
Thank Sharad S
Cory F, General Manager at Aloft Charlotte Uptown at the EpiCentre, responded to this review

Hello Sharad S, Thank you for sharing your recent experience with us. I am sorry to hear that this experience fell short of your and our expectations of a clean and comfortable Aloft stay. Please feel free to contact me directly at cory.fay@aloftcharlotteuptown.com so that I may assist you in rectifying your concerns. Thank you again for your feedback. Cory...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Pool
  • Fitness Centre with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Celebrate your style in North Carolina's financial center at Aloft Charlotte Uptown at the EpiCentre. Close to shopping, dining, sports and the Nascar Hall of Fame ... more   less 

Additional Information about Aloft Charlotte Uptown at the EpiCentre

Address: 210 E Trade St, Charlotte, NC 28202-2404
Region: United States > North Carolina > Charlotte > Second Ward
Price Range: $175 - $447 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Aloft Charlotte Uptown at the EpiCentre 3*
Number of rooms: 175
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Also Known As:
Aloft Charlotte Uptown At The Epicentre Hotel Charlotte
Aloft The Epicentre
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Questions & Answers

Here's what travellers have asked, with answers from Aloft Charlotte Uptown at the EpiCentre staff and other travellers.
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Questions? Get answers from Aloft Charlotte Uptown at the EpiCentre staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“two queen beds get you a bigger room”
 of 5 bubbles kellymK785AU, 7 Dec 2016 | Read review
“Get a room as high up as you can for the beautiful view of Charlotte.”
 of 5 bubbles 571charleneb, 9 Nov 2016 | Read review
“622 overlooks the HVAC deck”
 of 5 bubbles 386kathyb2015, 7 Nov 2016 | Read review
“The higher the better”
 of 5 bubbles waynelauld, 24 Oct 2016 | Read review
“The hotel allows pets, so be prepared for some barking.”
 of 5 bubbles K-C1962-10, 12 Oct 2016 | Read review
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