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Aloft Charlotte Uptown at the EpiCentre

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Aloft Charlotte Uptown at the EpiCentre
Aloft Charlotte Uptown at the EpiCentre
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599 Reviews from our TripAdvisor Community

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Showing 594: English reviews
Raleigh, North Carolina
Reviewed 21 November 2014

This may be a personal taste thing, but I wasn't thrilled with my stay here. It's trying so hard to be trendy and that takes away some of the comfort and luxury of staying in a great hotel. The bartender, Kenny, did make THE BEST mojito. The service was also great - when I picked up the phone they had...

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1Thank cajunladyH
Raleigh, North Carolina, United States
Reviewed 17 November 2014

We stayed for one night on November 16, 2014. It was awful. When we first arrived the lobby was very nice. We got to the room and it was interesting to say the least. I should have know something was up where there were ear plugs in the room when we first arrived. The bathroom sliding door would stick and...

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1Thank Jason D
Megan L, Starwood Hotels at Aloft Charlotte Uptown at the EpiCentre, responded to this review

Dear Jason D, We are disheartened to hear you did not enjoy your experience at our hotel. We aim to create a relaxing and social environment for all guests, and we are very sorry the noise could be heard so clearly from your room. Our team takes reviews very seriously, and your comments in regard to your stay have been...

Columbus, Ohio
Reviewed 11 November 2014

Central location with great access to the cities sports venues, and cultural areas downtown. Many shops and dining options within walking distance - and a friendly & helpful staff to assist you in your Charlotte activities. The only dings would be the parking and elevator to the lobby. But, that is minor, given the great location and need for garage...

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Helpful?
Thank Aaron A
Megan L, Starwood Hotels at Aloft Charlotte Uptown at the EpiCentre, responded to this review

Dear Aaron A, We are thrilled you had a great stay with us and loved our convenient location within the EpiCentre. Thank you for sharing your review with us, and we hope to see you again soon. Take care.

Hazleton, United States
Reviewed 10 November 2014 via mobile

Traveling for business...The vibe in the public areas (lobby,etc) is cool. Funky seats, pool table, great snack/cafe area. Very friendly staff. Kinda stops there. I was offered an "accessible" room since it was all they had at check-in. I really didn't mind but after reading other reviews it seems to make a difference. (The clerk said the only difference was...

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Thank Rachel B
Reviewed 6 November 2014

My rating is not based on a stay because I did not but the interaction I had with the Aloft due to a billing issue. I had a reservation but unfortunately, I had to cancel it. For whatever, reason the reservation was not canceled (things happen) and my credit was charged the customary one (1) night room and tax. I...

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Thank Walter M
Staunton, Virginia
Reviewed 2 November 2014

Made reservations months ago, but was put in an accessible room that was not as nice as standard room. Air Conditioners are set so you cannot set temperature below 68, but the room never got lower than 75. When compressor on AC unit did turn on, it was very loud and rattled and woke me up several times. No towels...

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Thank RobertK24401
Megan L, Starwood Hotels at Aloft Charlotte Uptown at the EpiCentre, responded to this review

Dear RobertK24401, We are very sorry to hear of your dissatisfying experience at our hotel and apologize for the complications you encountered with your guest room during your stay. It’s very important to us that we deliver the highest customer satisfaction and a memorable stay, and it is apparent that we fell short on this expectation and will address your...

Charlotte
Reviewed 1 November 2014

We stayed at Aloft for a prime time Carolina Panthers game, wanting to stay close to entertainment/restaurant areas so we could be around more fans. The Aloft is perfect for that. Adjoining the Epicentre development, you have many restaurants and clubs available steps away, or many others within a few blocks. You have an easy walk to either Time Warner...

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Thank DBourne
usa
Reviewed 28 October 2014

If you're staying here Sunday-Thursday, think no further. This is a great place! Spacious rooms, a very attentive staff, welcoming common area and good proximity to restaurants and things to do. They do smart things like offering a really great assortment of items to purchase in a general store - they have every munchie you'd want. If it's the weekend,...

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Thank idoltraveller
charlotte, nc
Reviewed 26 October 2014

I'm writing this review at 3:00 am because its so loud I can't sleep. I read a review about noise but thought since I travel to New York often the noise could not be that bad. It sounds like a marching band below. They provide earplugs but Its still loud with earplugs on. I'm only staying one night so I...

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1Thank lisita06
Megan L, Starwood Hotels at Aloft Charlotte Uptown at the EpiCentre, responded to this review

Dear themurphsVirginia, We are very sorry to hear you were disappointed with your recent stay and apologize for the inconveniences you experienced at our hotel. We strive to provide the most comfortable accommodations for our guests by minimizing noise, so we sincerely apologize for the disturbance you encountered and could not get a good night’s rest in result. Thank you...

Merseyside, United Kingdom
Reviewed 23 October 2014

We stayed at this hotel for just one night as we were passing through on a road trip, i had read that it was difficult to find but we spotted the signs quite easily and parked on the car park underneath which was approx $20 for the night. Hotel staff were very helpful on check in and wifi was free...

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Thank 201bec1983

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Pool
  • Fitness Centre with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Celebrate your style in North Carolina's financial center at Aloft Charlotte Uptown at the EpiCentre. Close to shopping, dining, sports and the Nascar Hall of Fame ... more   less 

Additional Information about Aloft Charlotte Uptown at the EpiCentre

Address: 210 East Trade Street, Charlotte, NC 28202
Region: United States > North Carolina > Charlotte > Second Ward
Price Range: $244 - $478 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Aloft Charlotte Uptown at the EpiCentre 3*
Number of rooms: 175
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Also Known As:
Aloft Charlotte Uptown At The Epicentre Hotel Charlotte
Aloft The Epicentre
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Questions & Answers

Here's what travellers have asked, with answers from Aloft Charlotte Uptown at the EpiCentre staff and other travellers.
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Questions? Get answers from Aloft Charlotte Uptown at the EpiCentre staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay on the opposite side from the Epicenter (I think that's facing Trade st)”
 of 5 bubbles Craig33viaje, 22 Feb 2017 | Read review
“Ask for a room on the 14th or 15th floor on the 4th Street side”
 of 5 bubbles lisammc285, 13 Feb 2017 | Read review
“All the rooms should be fine.”
 of 5 bubbles dianemS1089IH, 12 Feb 2017 | Read review
“You want to ask for a room that has a corner so that you get 3 windows.”
 of 5 bubbles TanzaM78, 30 Dec 2016 | Read review
“two queen beds get you a bigger room”
 of 5 bubbles kellymK785AU, 7 Dec 2016 | Read review
5 of 5