We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Renaissance Charlotte Suites Hotel

Hotwire.comUS$143*
View Deal
#33 of 177 Hotels in Charlotte
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$143*
US$143*
US$143*
Compare best prices from top travel sites
and 9 more sites!
Professional photos
Renaissance Charlotte Suites Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

866 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Renaissance Charlotte Suites Hotel
See the most recent reviews
Showing 853: English reviews
Glen Rock, New Jersey
Reviewed 21 August 2015

Spent one night on business on the 9th floor club level for $217 after all the taxes. Club includes a lounge that served snacks/ deserts at night and a hot breakfast in the morning. I was here in March 2014 and returned based on the location near I-77. The large room had 2 TV's a couch and a desk. The...

 Report
Helpful?
Thank Traveler P
Ren_GM, Guest Relations Manager at Renaissance Charlotte Suites Hotel, responded to this review

Pete K thank you for staying with us while you were on business. We are glad to hear that you enjoyed your stay and we hope to welcome you back soon!

Charlotte, North Carolina
Reviewed 20 August 2015

I was in town for a week long work conference at the hotel and the hotel staff were friendly and the people in the bar and restaurant were great. Thanks to Olga, Emile, Lauriel, Meredith and Krintine for there wonderful service over my stay!! Also a great conference area and good meals were provided everyday!! And if you are in...

 Report
Helpful?
Thank Doug S
Ren_GM, Guest Relations Manager at Renaissance Charlotte Suites Hotel, responded to this review

Thank you for staying with us for the week Doug S. We are so glad to hear that you enjoyed your stay while on business. The daily bar ritual is always an experience if you're looking for a tasty new discovery. We will pass on your kind compliments to our team and hope you can join us again soon!

Raleigh, North Carolina
Reviewed 16 August 2015

it's a nice hotel and olga the bartender in the lobby lounge is great. we were there for a wedding and one activity was in the morning and the rest was at night. we finished lunch and asked at the front desk around noon to have the room made up and fresh towels. we went out and returned over two...

 Report
Helpful?
Thank gary a
Ren_GM, Guest Relations Manager at Renaissance Charlotte Suites Hotel, responded to this review

Gary A, thank you for being our guest during the wedding festivities. We want to deeply apologize that you did not receive service in a timely manner and want you to know we have followed up with the appropriate department to make sure this was an isolated incident. We will be sure to pass on your kind compliments to Olga...

Rochester NY
Reviewed 14 August 2015

I travel weekly for work and one of my largest clients is in the building next to this hotel. That makes the location unbeatable for me and makes staying else where a hard sell. That being said I will elaborate a bit on my most recent stay. While the rooms were nothing special, I will first say that I really...

 Report
Helpful?
Thank Diecast283
Nabil W, Manager at Renaissance Charlotte Suites Hotel, responded to this review

Thank you very much for your valued feedback regarding your recent stay. We deeply apologize for the experiences that were less than you expected. It appears our service fell short of our own expectations, too. I would love the opportunity to discuss these matters further and to make this right for you. Please feel free to call me at 704-357-1414...

Reviewed 11 August 2015

I was sent to Charlotte on business, at the last minute. Arrived Sunday afternoon, and rooms weren't ready...Associate and I went to bar and met Sydney and Emilie...working at bar...and glad we did..they gave us suggestions on restaurants, bars, beer gardens etc etc etc...and each suggestion was better then the last..we went to everyplace they directed us to and had...

 Report
Helpful?
Thank smif516
Ren_GM, Guest Relations Manager at Renaissance Charlotte Suites Hotel, responded to this review

Smif516, Thank you for staying with us during your business trip! We are so glad that you were able to meet Sydney and Emilie, these two locals give great advice on the best spots to go while making a mean drink. We hope you can stay with us again soon, whether you're on business or just here for fun!

Charleston, South Carolina
Reviewed 9 August 2015

The good: parking is ample with no charge, check-in was simple and quick, nice atrium in the hotel, Aveda bath products, spacious rooms The bad: hard to find plugs for phone and computer, the pillows were smelly, and no maid service. I even called for maid service once I came back to my room and specifically asked for tissues. And...

 Report
Helpful?
Thank Islandtime1027
Nabil W, Assistant General Manager at Renaissance Charlotte Suites Hotel, responded to this review

Thank you for taking the time to write your feeback about our hotel. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the inconvenience you had wiht the pillows and the service . We have shared your feedback...

Aurora
Reviewed 7 August 2015

I stayed at this hotel for one night on business and everything appeared fine at check in. Upon getting to my room I quickly dropped by bags and had to run to dinner, I returned late and went right to bed. The problems began the next morning when I noticed hair on the wall next to the toilet, and upon...

 Report
Helpful?
3Thank Phil S
Nabil W, Manager at Renaissance Charlotte Suites Hotel, responded to this review

Thank you for staying at the Renaissance Charlotte Suites Hotel. I deeply apologize for the experience you had at our hotel and for our untimely response in this matter. Please feel free to call me at 704-357-1414 ext. 2003 as I would appreciate the opportunity to make things right for you. Thank you.

Reviewed 4 August 2015 via mobile

A lot of business people stay here on their visits to Charlotte. This hotel has a beautiful atrium and was renovated about 4-6 years ago. I've stayed here many times! Quiet hotel, easy to relax. The staff is always tremendously helpful! I would think this is a great showing of the leadership that manages the property.

 Report
Helpful?
Thank Joshua C
Bennington, Vermont
Reviewed 1 August 2015

Our one-night stay in this lovely hotel was completely unplanned. The airlines delayed our flight into CLT long enough for us to miss our connecting flight back home, so we traveled grumpily to the Renaissance. When we entered the beautiful coi pond and glass-elevator adorned lobby, we were immediately greeted with great courtesy, as the gentleman at reception couldn't seem...

 Report
Helpful?
Thank Michael S
Ren_GM, Guest Relations Manager at Renaissance Charlotte Suites Hotel, responded to this review

Michael S, sometimes those unplanned trips can be the best. We are sorry about your flight, but we are so happy that you got to discover the Renaissance! We will be sure to pass on your comments to Sydney and the team. We hope you and your wife will be able to come back soon, this time maybe on a...

Pittsburgh, Pennsylvania
Reviewed 25 July 2015 via mobile

We loved everything about this place. The gym and pool areas where clean and well maintained. The room was great also and the breakfast buffet was awesome. We will definitely stay here next time we are in Charlotte.

 Report
Helpful?
1Thank davenicholasjr
Ren_GM, Guest Relations Manager at Renaissance Charlotte Suites Hotel, responded to this review

Davenicholasjr, thank you for choosing to stay with us. We are so glad to hear that you loved everything about our hotel! The breakfast buffet is always a guest favorite so we are glad to hear you enjoyed it. We look forward to having you as our guest again soon!

205 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (150)
Viewed
Hotel & Grounds (24)
Viewed
Room/Suite (39)
Viewed
Dining (13)
Viewed
Bathroom (8)
Viewed
Business Centre/Function Rooms (2)
Viewed
View from Room (8)
Viewed
Other (56)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (55)
Viewed
Hotel & Grounds (8)
Viewed
Room/Suite (15)
Viewed
Business Centre/Function Rooms (6)
Viewed
Pool/Beach Area (3)
Viewed
Dining (9)
Viewed
View from Room (1)
Viewed
Other (13)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these Charlotte hotels
Eagle Lake
Hyatt Place Charlotte Airport/Lake Pointe
Eagle Lake
Hilton Garden Inn Charlotte Airport
Barclay Downs
Renaissance Charlotte SouthPark Hotel
Show Prices
Show Prices
Show Prices
Eagle Lake
Hyatt Place Charlotte Airport/Tyvola Road
Eagle Lake
Homewood Suites by Hilton Charlotte Airport
HYATT house Charlotte Airport
#24 of 177 in Charlotte
509 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Renaissance Charlotte Suites Hotel

Address: 2800 Coliseum Centre Dr, Charlotte, NC 28217-2394
Region: United States > North Carolina > Charlotte > Eagle Lake
Price Range: $156 - $341 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Renaissance Charlotte Suites Hotel 3.5*
Number of rooms: 275
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Marriott, Hotwire, Travelocity, Expedia, Hotels.com, Orbitz, Priceline, Cancelon, Cheap Tickets, TripOnline SA and Hotel.de so you can book your Renaissance Charlotte Suites Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Renaissance Charlotte Hotel Charlotte
Charlotte Renaissance
Hotel Style:
#19 Romantic Hotel in Charlotte
#24 Business Hotel in Charlotte
#26 Family Hotel in Charlotte
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Renaissance Charlotte Suites Hotel staff and other travellers.
9 questions
Ask a question
7 months ago
Nashville, Tennessee
7 months ago
5 months ago

See all questions (9)

Questions? Get answers from Renaissance Charlotte Suites Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are staying more than one night ask for a room that does not overlook the rooftop of the building below.”
geniejd, 20 May 2017 | Read review
“If you try to check in early, Tania (mgr.) said that's why our room wasn't ready until 6PM. Housekeeping was still cleaning rooms by 7pm.”
soitk2017, 10 Apr 2017 | Read review
“Executive Suites are more comfortable near back corners”
marcangelas, 8 Apr 2017 | Read review
“The higher levels are quieter. Do not let them put You on the club level”
JFJ6057, 21 Jan 2017 | Read review
“Club level includes a lounge that serves snacks/ deserts at night and a hot breakfast in the morning”
PeteK501, 28 Oct 2016 | Read review
5 of 5
Hotwire.com
US$143* /night
View Deal
Renaissance HotelsUS$143
Expedia.comUS$143
Orbitz.comUS$143
View all 11 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates